数字战略资深策略师
Principal Strategist, Digital Strategy
Bounteous 是一家全球人工智能服务公司，通过代理工程与人类体验的结合，为企业的业务成果带来变革。我们帮助组织设计、构建和扩展人工智能驱动的产品、平台和流程。在全球拥有超过 5,000 名员工，Bounteous 带来真正落地的人工智能，推动采用和成果，使组织从实验走向真正的转型。Bounteous 由总部位于纽约的成长型投资公司 New Mountain Capital 支持，该公司专注于业务建设。
信息安全职责
推广并执行关键的信息安全实践意识，包括信息资产的合理使用、恶意软件防护和密码安全协议
识别、评估并报告安全风险，重点关注这些风险对信息资产的保密性、完整性和可用性的影响
理解并评估数据如何被存储、处理或传输，确保符合数据隐私和保护标准（如 GDPR、CCPA 等）
确保数据保护措施贯穿整个信息生命周期，以保护敏感信息
主要职责
领导制定与客户业务目标一致的全面数字战略和转型路线图
评估客户的当前数字能力、客户体验、运营模式和技术生态系统
通过数字化转型识别提升客户参与度、运营效率和业务表现的机会
将业务目标和客户需求转化为可操作的战略举措
制定优先级建议、投资路线图和实施方案
定义跨渠道和客户触点的未来数字体验和能力
评估新兴技术和市场趋势，识别创新和竞争优势的机会
作为高级客户利益相关者和高管领导层的可信战略顾问
组织高管研讨会、发现会议、利益相关者访谈和战略讨论
向业务和技术受众有效传达复杂的战略建议
制作有说服力的高管级演示文稿、商业案例和战略叙述
影响高级利益相关者，并在多个业务职能间推动一致行动
建立牢固且值得信赖的关系
查看英文原文
Bounteous is a global AI Services firm where agentic engineering and human experience converge to deliver transformative business outcomes for the enterprise. We help organizations design, build, and scale AI-driven products, platforms, and processes. With more than 5,000 team members worldwide, Bounteous delivers AI that sticks, powering adoption and outcomes that move organizations from experimentation to true transformation. Bounteous is backed by New Mountain Capital, a New York-based growth-oriented investment firm that emphasizes business building.
Information Security Responsibilities
Promote and enforce awareness of key information security practices, including acceptable use of information assets, malware protection, and password security protocols
Identify, assess, and report security risks, focusing on how these risks impact the confidentiality, integrity, and availability of information assets
Understand and evaluate how data is stored, processed, or transmitted, ensuring compliance with data privacy and protection standards (GDPR, CCPA, etc.)
Ensure data protection measures are integrated throughout the information lifecycle to safeguard sensitive information
Key Responsibilities
Lead the development of comprehensive digital strategies and transformation roadmaps aligned with client business objectives.
Assess clients' current digital capabilities, customer experiences, operating models, and technology ecosystems.
Identify opportunities to improve customer engagement, operational effectiveness, and business performance through digital transformation.
Translate business objectives and customer needs into actionable strategic initiatives.
Develop prioritized recommendations, investment roadmaps, and implementation strategies.
Define future-state digital experiences and capabilities across channels and customer touchpoints.
Evaluate emerging technologies and market trends to identify opportunities for innovation and competitive differentiation.
Serve as a trusted strategic advisor to senior client stakeholders and executive leadership.
Facilitate executive workshops, discovery sessions, stakeholder interviews, and strategy discussions.
Effectively communicate complex strategic recommendations to both business and technology audiences.
Build compelling executive-level presentations, business cases, and strategic narratives.
Influence senior stakeholders and drive alignment across diverse business functions.
Establish strong, trusted relationships with client executives and key decision-makers.
Develop customer-centric strategies based on customer insights, business objectives, and market opportunities.
Partner with research and experience teams to understand customer behaviors, needs, pain points, and expectations.
Define customer journey improvement opportunities across digital and physical touchpoints.
Support customer journey mapping, experience strategy, personalization, and omnichannel initiatives.
Identify opportunities to improve customer acquisition, engagement, retention, and loyalty.
Identify opportunities to leverage data, analytics, AI, and Generative AI to improve customer experiences and business outcomes.
Help clients define practical AI-enabled transformation opportunities and strategic use cases.
Partner with Data, AI, and Technology teams to ensure strategic recommendations are technically achievable and commercially viable.
Evaluate emerging digital trends and their potential impact on client organizations.
Support the development of AI-enabled customer experience and operating-model strategies.
Preferred Qualifications
10+ years of experience in Digital Strategy, Management Consulting, Digital Transformation, Customer Experience Strategy, Product Strategy, or a related discipline.
Demonstrated experience leading complex digital strategy and transformation engagements for enterprise organizations.
Strong experience working directly with C-suite and senior executive stakeholders.
Proven ability to translate complex business challenges into actionable digital strategies and roadmaps.
Strong understanding of customer experience, digital platforms, data, technology, and digital marketing ecosystems.
Experience facilitating executive workshops and strategic planning sessions.
Strong analytical and structured problem-solving capabilities.
Excellent storytelling, presentation, and executive communication skills.
Demonstrated ability to lead multidisciplinary teams and influence stakeholders without direct authority.
Bachelor's degree in Business, Strategy, Marketing, Technology, or a related field; MBA or advanced degree preferred.
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Bounteous is proud to be an equal opportunity employer. Bounteous does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status, or any other status protected under federal, state, or local law. Bounteous is willing to sponsor eligible candidates for employment visas.
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