旅行安全经理 - 亚太
Travel Security Manager - APAC
关于团队
企业安全团队支持OpenAI全球员工的安全、安保和韧性。旅行安全职能帮助员工在复杂多变的运营环境中安全且自信地出行，同时促进业务活动。
关于职位
作为亚太区旅行安全经理，您将负责OpenAI在亚太地区的旅行安全计划的区域执行和持续发展。您将支持整个旅行风险管理生命周期，从出行前评估和准备，到行程中监控、事件响应、旅行者责任追踪以及事后学习。
向全球旅行安全经理汇报，您将是亚太地区旅行安全事务的区域负责人。您将与企业安全、防护情报、财务、人力资源、法律、移民、全球流动、传播、信息安全和外部供应商紧密合作。
这是一个需要经验丰富的旅行安全专业人士亲力亲为的职位。您将独立处理复杂的案件，就基于风险的出行决策向领导层提供建议，在旅行者遇到事件和危机时提供支持，并建立可扩展的区域流程。广泛的亚太区经验很重要，尤其在东亚地区有更深入的运作经验会更有价值。
预计在亚太区出差以及偶尔前往其他地区的时间约占工作时间的25%。
在该职位中，您将：
- 负责亚太地区的日常旅行安全运营，包括高风险出行审查、旅行者简报、监控、升级、事件响应和旅行者责任追踪。
- 为员工和高级利益相关者制作清晰、以情报为导向的风险评估、通告、决策简报和实际缓解方案。
- 与情报分析师和外部供应商合作，监控地缘政治、安全、健康、环境和交通风险，并将变化的信息转化为及时的运营决策。
- 领导针对医疗紧急情况、安全事件、自然灾害、社会动荡、空域或交通中断以及其他影响旅行者的事件的旅行安全响应。
- 维护区域程序、操作手册、决策触发点、沟通方式、培训、演练和事后回顾。
- 支持公司活动、战略会议、高管出行和其他需要协调旅行安全规划的业务活动。
- 管理旅行风险、医疗和
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ABOUT THE TEAM
The Corporate Security team supports the safety, security, and resilience of OpenAI employees globally. The Travel Security function helps employees travel safely and confidently while enabling business activity in a complex and fast-changing operating environment.
ABOUT THE ROLE
As Travel Security Manager, APAC, you will own the regional delivery and continued development of OpenAI's travel security program across Asia-Pacific. You will support the full travel risk management lifecycle, from pre-travel assessment and preparation through active-trip monitoring, incident response, traveler accountability, and post-incident learning.
Reporting to the Global Travel Security Manager, you will be the regional lead for travel security matters across APAC. You will work closely with Corporate Security, Protective Intelligence, Finance, People, Legal, Immigration, Global Mobility, Communications, Information Security, and external providers.
This is a hands-on role for a seasoned travel security professional. You will independently manage complex cases, advise leaders on risk-based travel decisions, support travelers during incidents and crises, and build scalable regional processes. Broad APAC experience is important, and deeper operating experience in East Asia is particularly valuable.
Travel across APAC and occasionally to other regions is expected to comprise approximately 25% of the role.
IN THIS ROLE, YOU WILL:
- Own day-to-day travel security operations across APAC, including high-risk travel reviews, traveler briefings, monitoring, escalation, incident response, and traveler accountability.
- Produce clear, intelligence-led risk assessments, advisories, decision briefs, and practical mitigation options for employees and senior stakeholders.
- Work with intelligence analysts and external providers to monitor geopolitical, security, health, environmental, and transport risks and turn changing information into timely operational decisions.
- Lead the travel security response to medical emergencies, security incidents, natural disasters, civil unrest, airspace or transport disruption, and other events affecting travelers.
- Maintain regional procedures, playbooks, decision triggers, communications, training, exercises, and after-action reviews.
- Support company events, strategic meetings, executive travel, and other business activity requiring coordinated travel security planning.
- Manage travel risk, medical and security assistance, intelligence, secure transport, and other specialist providers, including service quality, escalation paths, and performance reviews.
- Use travel management, traveler tracking, mass communication, intelligence, and case-management tools effectively, with close attention to booking-data quality, privacy, access, and operational resilience.
- Partner with travelers and business teams to deliver proportionate security measures that are clear, practical, and sensitive to the traveler experience.
- Use metrics, operational reviews, automation, and carefully governed AI tools to improve service quality, consistency, speed, and scale.
YOU MIGHT THRIVE IN THIS ROLE IF YOU HAVE:
- 8+ years of directly relevant experience in corporate travel security or travel risk management, including recent ownership of a regional or global program. This role requires depth in travel security experience.
- Demonstrated end-to-end ownership of travel security operations, including risk assessment, pre-travel preparation, high-risk travel, active-trip monitoring, traveler tracking, emergency assistance, incident response, and crisis support.
- Substantial operating experience across multiple APAC subregions and the judgment to adapt global standards to different legal, cultural, infrastructure, and risk environments.
- Proven experience leading significant traveler incidents and supporting complex, fast-moving crises involving incomplete information and multiple stakeholders.
- Strong analytical skills and experience translating intelligence into clear recommendations, decision points, traveler communications, and operational actions.
- Hands-on experience with travel management data, traveler tracking or mass communication platforms, medical and security assistance services, intelligence tools, and related workflows.
- Experience managing external providers and working effectively across global, cross-functional, and geographically distributed teams.
- Excellent written and spoken English, with the ability to brief senior leaders and communicate calmly and clearly with travelers under pressure.
- Sound judgment, discretion, and the ability to operate independently while knowing when and how to escalate.
NICE TO HAVE:
- Deeper operating experience in East Asia, or professional capability in an additional APAC language.
- Experience applying ISO 31030 or a comparable travel risk management framework.
- Practical experience using data, workflow automation, or AI-assisted tools to improve travel security operations, with appropriate validation and human oversight.
WORKPLACE & LOCATION
- This role is based in Singapore. Regional and international travel is required and is expected to comprise approximately 25% of the role.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.
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