客户总监，中型企业市场
Account Director, Mid-Market
关于团队
OpenAI 的使命是构建对全人类有益的安全人工通用智能（AGI）。这项长期任务将世界上最优秀的科学家、工程师和商业专业人士聚集在一个实验室中，共同实现这一目标。
为实现这一使命，我们的市场进入（GTM）团队负责帮助客户了解如何利用和部署我们功能强大的 AI 产品来改善他们的业务。该团队由销售、解决方案、支持、营销和合作伙伴的专业人员组成，他们共同努力，打造有价值解决方案，以让更多用户使用 AI。
关于职位
该职位属于我们的亚太区中型企业团队，将负责管理指定客户以及通过 OpenAI 合作伙伴进行程序化销售。
你将成为亚太区中型企业 AI 原生销售团队制定作战手册的关键推动者。你将与研究人员、工程师和解决方案策略师合作，帮助客户推动其行业的发展。
该职位位于新加坡。
在该职位中，你将：
- 管理客户组合，制定并执行全面的区域市场进入计划。
- 通过主动销售接触赢得标杆客户。
- 与解决方案和研究工程团队合作，构建并执行复杂的客户项目和计划。
- 负责消费收入目标。
- 管理消费收入预测。
- 支持其他团队成员的招聘和入职。
- 支持公司文化的建设。
我们寻找具备以下经验的人选：
- 在数据和 AI 或云领域有 7 年以上的直接销售经验。
- 设计和执行复杂的市场进入策略。
- 与合作伙伴协调程序化销售动作。
- 在快节奏、高增长环境中工作的经验。
- 直接与高管层合作的经验。
- 领导高可见度的客户活动（如客户顾问委员会、会议、产品发布等）。
- 具备 AI 工具的实际操作经验。
如果你具备以下特质，可能会在这个职位上表现出色：
- 以客户为中心。你有动力深入了解客户的优先事项，并帮助他们实现使用我们的模型提升其产品和服务的愿景。你与各领域的高管和专业人士建立牢固的关系，并成为他们值得信赖的顾问。
查看英文原文
About the team
OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this.
In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible.
About the role
This role is part of our APAC Mid-Market team which will own both named account pursuits and executing programmatic sales via OpenAI partners.
You’ll be a key driver of writing the playbook for Mid-Market in APAC as an AI Native Sales team. You’ll work with researchers, engineers, and solution strategists to help customers evolve their industry with AI.
This role is based in Singapore.
In this role, you'll:
- Manage a portfolio of accounts, developing and executing strategies for a comprehensive regional go to market plan.
- Win lighthouse accounts through outbound sales outreach.
- Partner with solutions and research engineering to build and execute complex customer programs and projects.
- Own a consumption revenue target.
- Manage consumption revenue forecasts.
- Support the recruitment and onboarding of other teammates.
- Support the development of company culture.
We're seeking someone with experience including:
- 7+ years of direct selling experience in Data and AI or Cloud.
- Designing and executing complex go to market strategies.
- Orchestrating programmatic sales motions with partners.
- Experience operating in fast paced, high growth environments.
- Working directly with c-level executives.
- Leading high-visibility customer events (CAB, conferences, product launches, etc.).
- Hands on experience with AI tools.
You might thrive in this role if you:
- Are customer-centric. You are motivated to deeply understand your customer’s priorities and help them achieve their vision for using our models to improve their products and services. You build strong relationships with executives and professionals across functions and serve as a trusted advisor.
- Have a passion or deep curiosity in artificial intelligence. You embrace the opportunity to help deploy our technology in a way that benefits humanity. You’re excited to educate our customers on AI and how to plan for the future.
- Are a builder. You are excited to impact how our company operates and scales. Your passion is building strong systems and processes from the ground up and executing them with precision.
- Are excited by new challenges. You don’t have the answers to every question up front, but the process of solving them invigorates you. Bespoke issues requiring multidimensional knowledge excite you. You’re willing to experiment with new solutions.
- Are a strategist. You deeply understand go to market best practices and raise the bar for our organization. You think and plan forward on the order of years and bring internal and external stakeholders along with your strategy.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.
OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.