高级项目分析师 - Qualtrics
Senior Project Analyst - Qualtrics
Ibis Public Sector 正在寻找一名高级项目分析师，与客户建立关系，同时成功实施并交付 Qualtrics 解决方案。作为该职位的一部分，您将与跨职能技术团队协作，开发和实施满足客户技术和战略目标的解决方案。
高级项目分析师将负责管理各工作流和交付成果，协调资源，并确保按时完成截止日期，推动项目顺利完成并确保客户满意度达到高水平。
您将负责：
· 为多个客户提供 Qualtrics 实施服务。
- 领导并管理资源，高效且有效地完成项目交付成果。
- 管理项目范围和时间表，制定与所分配项目相关的优先级和风险。
- 支持业务发展工作，包括客户会议和项目范围讨论。
- 引导客户进行项目设计、系统架构以及项目计划的制定。
- 利用项目范围分析的见解，为客户推荐定制化的 Qualtrics 和/或咨询解决方案，以符合客户的需求和学区目标。
- 提供技术解决方案，包括：
- 技术评估、整理和清理 .csv 数据集
- 支持自动化设置
- 构建 Qualtrics 调查和仪表板
- 提供项目计划和目标进展的更新。
- 为客户提供最佳实践平台使用的技术培训。
- 完成 Qualtrics 认证：DesignXM、CX、EX
- 协助创建和维护交付团队的最佳实践材料、方法论和工具包。
- 有效管理优先级的变化，并相应调整计划和时间表。
您需要具备：
· 3-5 年直接使用 Qualtrics EX/CX 的经验，利用 Qualtrics 平台创造效率和/或获取洞察。
- 能够有效管理从启动到实施结束的项目交付的所有方面，按时按预算完成。
- 经验丰富，能够虚拟方式向客户群体进行演示。
- 擅长定义项目、编写详细的功能规范，并交付满足快速变化的业务需求的项目。
- 有直接使用定性和定量数据来设定和监控战略行动和目标的经验。
- 具备创造力、积极性、自我驱动能力，适应初创环境，并善于使用各种工具。
查看英文原文
Ibis Public Sector is seeking a Senior Project Analyst to build relationships with our customers while successfully implementing and delivering Qualtrics solutions. As part of the role, you will work collaboratively with cross-functional technical teams to develop and implement solutions that meet customers’ technical and strategic goals.
The Senior Project Analyst will be responsible for managing workstreams and deliverables, coordinating resources, and ensuring deadlines are met, while driving projects to completion and ensuring a high level of client satisfaction.
What You’ll Do
· Conduct Qualtrics implementations for multiple clients.
- Lead and manage resources to accomplish project deliverables efficiently and effectively.
- Manage project scope and schedule, and create priorities and risks associated with the projects assigned.
- Support business development efforts, including client meetings and project scoping calls.
- Guide customers through program design, system architecture, and creation of a project plan.
- Use insights from project scoping efforts to recommend potential Qualtrics and/or Advisory solution(s) customized to client needs and alignment with district goals.
- Deliver technical solutions, including:
- Technical assessment, organization, and cleaning of .csv data sets
- Support automation set-up
- Build out Qualtrics surveys and dashboards
- Provide updates on project plans and progress toward goals.
- Provide technical training to clients on best practice platform use.
- Complete Qualtrics certifications: DesignXM, CX, EX
- Assist in the creation and maintenance of a set of delivery team best practice materials, methodologies, and toolkits.
- Effectively manage shifting priorities and adapt plans/timelines accordingly.
Who You Are
· 3-5 years of hands-on Qualtrics EX/CX experience, leveraging the Qualtrics platform to create efficiencies and/or derive insights.
- Ability to effectively manage all aspects of project delivery from kick off to close of implementation on time and on budget.
- Experienced and comfortable presenting virtually to client groups.
- Skilled at defining programs, writing detailed functional specifications, and delivering projects that meet rapidly evolving business needs.
- Direct experience with the use of qualitative and quantitative data to set and monitor strategic actions and goals.
- Creative, motivated, self-starter, comfortable navigating a start-up environment, and using their voice to contribute to the development of a growing new business.
- Ability to quickly build strong relationships with both colleagues and clients.
- Ability to convey recommendations to address barriers in real time, as well as work with others to solve more complex problems in a timely manner.
Who We Are
We are trusted digital navigators delivering customer-centric solutions to the US Government, Public Sector, and Educational Institutions. We utilize human-centered design, emerging technology, and data-driven transformation to formulate digital solutions to deliver on our client’s modernization goals and improve mission performance.
We put our people first, above all else. We lead authentically and believe investing in our people is the key to our success. In doing so, we enable purposeful collaboration with our people, stakeholders, and clients, successfully striving for dynamic growth and intentional progress.
Here are some of the benefits that accompany full-time employment at Ibis Public Sector:
- We offer flexible time off for vacation and personal time. We believe in treating adults like adults and allowing for open communication between team members and their supervisors to determine proper timing and coverage.
- Participation in the firm’s Benefits Program. This Program includes medical, dental, vision, life, group voluntary benefits, individual voluntary benefits, short-term disability, flexible spending accounts and parental leave benefits.
- Other miscellaneous benefits like Short-Term and Long-Term Disability at no cost, company-covered Life Insurance, access to group legal services, identify theft protection through LifeKeys services, etc.
- After three months of service, you can join the company's 401(k) plan. The company contributes 3% of your salary even if you don't contribute. The company additionally matches your savings dollar for dollar up to 1% of your pay, giving you a total of 5% when you contribute 1%. You must contribute at least 1% to get the additional 1% match from the company.
The anticipated salary range for this position is $82,000-$110,000. Salary is based on a range of factors that include relevant experience, knowledge, skills, and other job-related qualifications.
Originally posted on Himalayas