客户解决方案架构总监
Director, Customer Solutions Architecture
**我们提供兼职助理计划，允许计划中的助理每周工作20至32小时，按比例计算薪资，请在申请过程中提及这一点**
### 简介
客户解决方案架构总监 - Capital One Software, Databolt（远程）
自1994年第一位信用卡客户以来，Capital One 就认识到技术与数据可以使大型公司实现创新和个性化。作为最早全面转向公共云的大企业之一，我们构建了市场上不存在的云和数据管理工具，以支持我们在大规模上的运营。2022年，我们推出了 Capital One Software，帮助其他企业解决同样的需求。
关于产品：Databolt 我们正在扩大最新的产品 Databolt——一种开创性的数据安全和令牌化解决方案，专为现代企业设计。Databolt 是一个数据使能器，使受监管和数据密集型行业的公司能够在数据效用与严格的隐私合规之间取得平衡。
Databolt 处于关键企业转型的交汇点：保护云迁移并推动安全的生成式 AI 采用。Databolt 具有灵活的架构，可直接集成到现代云环境中，以保护数据所在位置，需要我们平台与客户基础设施之间的无缝连接。
职位描述 我们正在寻找一位拥有深厚基础设施专业知识、数据安全能力和高管气质的解决方案架构总监。你将成为我们最重要的客户的战略技术核心。
你将充当客户传统过去与他们人工智能驱动未来的桥梁。你不仅仅是在验证架构；你将领导研讨会，协调不同的利益相关者（从 CISO 到数据工程师），并与我们的合作伙伴生态系统合作，确保成功交付价值。
**重点领域：**
- 安全的云迁移：你理解将工作负载从本地迁移到云是一种转型，而不仅仅是“提升和迁移”。你将指导客户如何安全地迁移到 Snowflake、Databricks 和主要云数据仓库等现代平台。
- AI 与数据隐私策略：你将帮助客户应对生成式 AI 和大语言模型（LLM）带来的新兴隐私挑战，特别是就如何防止训练集和推理流程中的 PII 泄漏提供建议。
- 云原生架构设计：你将设计和实施基于云的解决方案，确保系统具备高可用性、可扩展性和安全性。你将与客户的技术团队紧密合作，确保架构符合其业务需求和合规要求。
- 与合作伙伴协作：你将与我们的合作伙伴生态系统密切合作，共同为客户交付端到端的解决方案，包括技术集成、培训和支持。
- 沟通与影响力：你需要能够清晰地向客户高层和技术团队传达复杂的技术概念，并在跨职能团队中建立信任和影响力。你将代表 Capital One Software 在行业会议和活动中发言，展示我们的技术和解决方案。
查看英文原文
**We offer a Part-Time Associate Program which allows associates in the program to work 20 to 32 hours per week at a prorated salary, please mention this in your application process**
### Overview
Director, Customer Solutions Architecture- Capital One Software, Databolt (Remote)
Ever since our first credit card customer in 1994, Capital One has recognized that technology and data can enable even large companies to be innovative and personalized. As one of the first large enterprises to go all-in on the public cloud, we built cloud and data management tools that didn’t exist in the marketplace to enable us to operate at scale. In 2022, we launched Capital One Software to help other businesses address these same needs.
About the Product: Databolt We are scaling our newest offering, Databolt—a pioneering data security and tokenization solution designed for the modern enterprise. Databolt is a data enabler, allowing companies across regulated and data-intensive sectors to balance data utility with strict privacy compliance.
Databolt sits at the intersection of critical enterprise shifts: securing Cloud Migrations and enabling safe Generative AI adoption. Built with a flexible architecture, Databolt integrates directly into modern cloud environments to secure data where it lives, requiring a seamless connection between our platform and the customer's infrastructure.
The Role We are seeking a Director, Solutions Architect who possesses a blend of deep infrastructure expertise, data security acumen, and executive presence. You will serve as the strategic technical anchor for our most critical accounts.
You will act as a bridge between the customer’s legacy past and their AI-driven future. You won't just be validating architecture; you will be leading workshops to align diverse stakeholders (from CISOs to Data Engineers) and collaborating with our partner ecosystem to ensure successful value delivery.
**Key Areas of Focus:**
- Secure Cloud Migration: You understand that moving workloads from on-prem to the cloud is a transformation, not just a "lift and shift." You will guide customers on securing their migration journeys to modern platforms like Snowflake, Databricks, and major cloud data warehouses.
- AI & Data Privacy Strategy: You will help customers navigate the emerging privacy challenges of Generative AI and Large Language Models (LLMs), specifically advising on how to prevent PII leakage within training sets and inference pipelines.
- Cloud-Native Architecture & Integration: You will guide customers on how to best integrate our solution into their existing multi-cloud environments, utilizing your deep knowledge of Kubernetes and container orchestration to ensure a smooth, scalable deployment.
- Executive Alignment & Workshops: You are comfortable leading the room. You will facilitate discovery workshops and strategy sessions to align C-Suite executives (CIO, CISO, CDO) and technical practitioners on the business value and architectural fit of Databolt.
- Partner & SI Collaboration: Deployment in large enterprises often involves an ecosystem. You will collaborate closely with System Integrators (SIs) and Channel Partners, enabling them to implement our solution effectively.
**Key Responsibilities:**
- Navigate Complex Stakeholder Maps: Identify and align technical decision-makers, economic buyers, and influencers across the organization. You will translate technical capabilities into clear business value for CxOs.
- Lead Technical Discoveries: Dig deep into customer environments to understand their cloud infrastructure, data pipelines, and regulatory constraints (GDPR, PCI, PII) to determine the optimal Databolt fit.
- Architect Scalable Solutions: Design and document implementation plans that align with the customer's cloud strategy, addressing questions regarding ingress/egress, latency, and resource management in Kubernetes environments.
- Manage Partner Engagements: Act as the technical liaison for System Integrators involved in the customer's implementation, ensuring they are properly trained and aligned with our architectural standards.
- Execute Proof of Concepts (POCs): Hands-on management of technical POCs, helping customers validate the solution against their specific use cases.
- Champion Data Security: Educate customers on tokenization best practices, differentiating our solution from generic encryption, and mapping our capabilities to their compliance requirements.
**Basic Qualifications:**
- Bachelor’s degree or Military experience
- At least 7 years of experience in Solutions Architecture, Systems Engineering, or Technical Consulting for enterprise software
- At least 4 years of experience with Kubernetes and Container Orchestration (for example: managing clusters, helm charts, deployments)
- At least 3 years of experience with Data Security technologies (for example: Tokenization, Encryption, Key Management, or IAM)
- At least 4 years of experience with public cloud platforms (for example: AWS, GCP, or Azure)
**Preferred Qualifications:**
- Master’s Degree in Computer Science, Engineering, or Information Technology
- Demonstrated understanding of cloud migration patterns and the modern data stack (for example: Snowflake, Databricks) and how security integrates into data pipelines
- Familiarity with data privacy challenges in the context of AI/LLMs (for example: sanitizing training data, preventing model inversion attacks, PII leakage)
- Experience architecting solutions for highly regulated or data-intensive industries (for example: Financial Services, Healthcare, Telecommunications, Retail)
- Demonstrated success in leading workshops and presenting to C-level executives (for example: CIOs, CISOs, CDOs)
- Demonstrated experience working with and managing technical relationships with System Integrators (SIs) and VARs
- Experience supporting software deployments that run within a customer's VPC or private cloud environment
_At this time, Capital One will not sponsor a new applicant for employment authorization for this position._
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Remote (Regardless of Location): $244,700 - $279,200 for Director, Solutions Architecture
Richmond, VA: $244,700 - $279,200 for Director, Solutions Architecture
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the [Capital One Careers website](https://www.capitalonecareers.com/benefits). Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [RecruitingAccommodation@capitalone.com](mailto:RecruitingAccommodation@capitalone.com). All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to [Careers@capitalone.com](mailto:Careers@capitalone.com)
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