质量控制专员, 录音 (全职)
Quality Control Specialist, Transcription (Full-Time)
质量控制专家，录音转录（全职）
地点：远程办公（必须位于科罗拉多州、华盛顿特区、伊利诺伊州、堪萨斯州、马里兰州、密苏里州、西弗吉尼亚州或弗吉尼亚州）
资质：公共信任级别
国籍：需要美国公民身份
无论管理国家、企业还是法庭，我们的客户肩负着塑造数百万人生活的责任。在Intellectix，我们致力于通过创新的技术解决方案，为他们赋能并推动变革。作为质量控制专家，你将是我们使命的核心，确保关键对话的准确性，弥合沟通差距，并确保重要程序的归档。在Intellectix，我们所做的不仅是工作，更是出于我们的初衷。
职责与义务：
- 校对法律程序、证人访谈、执法记录仪录音以及其他复杂的法律、虚拟和现实互动的转录稿。
- 审核转录稿的准确性、拼写、语法、标点和格式。
- 确保转录稿符合适用的法律和客户指定的标准。
- 确认所有转录稿都一致应用了格式指南和模板规则，这些转录稿由多位转录员完成。
- 对不符合标准的转录稿进行转录、重新转录和更正。
- 确保向客户提供99-100%准确的转录稿。
- 熟练掌握专有的基于云的转录平台，并根据需要提供可操作的反馈以推动产品改进。
- 严格保守所有对话和文件的机密性，遵守隐私法和公司关于敏感信息的政策。
- 提供优质的客户服务。
资格要求：
教育/经验：
- 通过美国电子记录员和转录员协会（AAERT）认证；或至少一年的转录经验，通常不带笔记，处理多通道法庭或其他快节奏且有时较长的法庭程序，涉及多方参与者的数字录音。
- 熟悉并有使用转录设备和软件的经验，以协助转录多个说话者同时讲话的数字音频录音。
必备技能：
- 极强的细节关注度：能注意到其他人忽略的小不一致之处（例如空格、发言者标签、时间戳、重复词语）。
- 高度的责任心：即使错误很小，也有强烈的内在动力“做到正确”。
- 模式识别能力：能够快速发现模式。
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Quality Control Specialist, Transcription (Full-Time)
Location: Remote (must be located in CO, DC, IL, KS, MD, MO, WV, or VA)
Clearance: Public Trust
Citizenship: US Citizenship Required
Whether running countries, corporations, or courtrooms, our clients bear the responsibility for shaping the lives of millions. At Intellectix, we are on a mission to empower them with innovative technical solutions and drive transformational change. As a Quality Control Specialist, you'll be the cornerstone of this mission, ensuring the fidelity of key conversations, bridging communication gaps, and ensuring the archival of critical proceedings. Because at Intellectix, it's not what we do, it's why we do it.
Responsibilities & Duties:
- Proofread transcripts of legal proceedings, witness interviews, body cam recordings, and other complex legal, virtual, and real-world interactions.
- Review transcripts for accuracy, spelling, grammar, punctuation, and formatting.
- Ensure transcripts are compliant with applicable legal and customer-specified standards.
- Verify formatting guidelines and template rules are applied consistently across transcripts produced by multiple transcriptionists.
- Transcribe, re-transcribe, and correct transcripts that do not meet standards.
- Guarantee 99-100% accurate transcripts are delivered to the customer.
- Develop mastery of proprietary cloud-based transcription platform, and provide actionable feedback as needed to drive product improvement.
- Maintain strict confidentiality of all conversations and documents, adhering to privacy laws and company policies regarding sensitive information.
- Provide excellent customer service.
Qualifications:
Education/Experience:
- Certified by the American Association of Electronic Reporters and Transcribers (AAERT); or a minimum of one year of experience transcribing, often without log notes, digital recordings of multi-channel courtroom or other fast-paced and sometimes lengthy courtroom proceedings involving multiple parties.
- Knowledge of and experience using transcription equipment and software to facilitate the transcription of digital audio recordings in which more than one speaker is speaking at once.
Required Skills:
- Exceptional attention to detail: Notices small inconsistencies others overlook (e.g. spacing, speaker labels, timestamps, repeated words).
- High conscientiousness: Strong internal drive to "get it right," even when errors are minor.
- Pattern recognition: Quickly spots deviations from formatting rules, style guides, or speaker logic.
- Efficient and deadline-oriented: Self-motivates and consistently manages varying workload within allotted timeframes.
- Excellent command of the English language.
- Familiarity with general transcription standards, practices, and formatting guidelines.
- Ability to consistently follow detailed policies and procedures, as well as maintain organized billing and other records.
Desired Skills:
- Ability to type 65 Words Per Minute (WPM) or faster.
- Experience transcribing legal proceedings and interviews.
- Familiarity with For The Record (FTR) and/or VIQ RC Player.
- Fluency in one or more languages besides English.
- Willingness to occasionally perform transcription in-person at a customer site, if needed.
Join Intellectix and be part of a dynamic team that thrives on tempo, teamwork, and technical excellence. Your skills and expertise will contribute to creating a safer and smarter tomorrow.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Salary: $40,000+ DOEOriginally posted on Himalayas