法庭研究分析师
Court Research Analyst
你喜欢解答和研究法律问题吗？
你是否以客户为中心并注重数据驱动？
关于我们的团队
Intelligize 是为合规、交易和财务报告专业人士提供顶级内容、独家新闻资料、监管洞察和强大分析工具的领先供应商。Intelligize 提供基于网络的研究平台，帮助律师事务所、会计师事务所、公司和其他组织遵守政府法规，打造更强大的交易和协议，并为其股东和客户提供价值。总部位于纽约市，Intelligize 为财富 500 强企业，包括星巴克、IBM、微软、Verizon 和沃尔玛，以及许多顶尖的全球律师事务所和会计师事务所提供服务。
关于该职位
作为法律研究专家，你将通过开展法律研究、管理专家证人搜索请求并提供准确、及时的信息来支持客户。该职位结合了研究、客户服务和订单管理职责，有机会通过帮助客户找到所需信息，确保高质量的服务体验，产生有意义的影响。
职责
- 使用内部和外部资源进行研究并提供获取的信息
- 向内部和外部客户清晰、简洁、准确、及时且详尽地传达信息
- 应用既定标准到订单管理流程中，以有效实现部门目标
- 在报告反馈和解决问题时为客户发声
- 在团队环境中高效合作，并在组织内协作
要求
- 展现出优秀的口头和书面沟通能力
- 能够使用 Microsoft Office 应用程序（包括 Word、Excel、PowerPoint 和 Outlook）
- 能够展现出卓越的客户服务和关系建立能力
- 具有法律、法律研究、客户服务或相关领域的同等工作经验
- 以适合你的方式工作
- 我们在整个组织中提倡健康的工作与生活平衡。我们为员工提供有吸引力的工作前景。通过众多福利计划、共享育儿假、学习支持和休假制度，我们将帮助你满足当前的责任和长期目标。
- 工作模式
- 灵活工作时间——在一天中灵活安排工作时间，帮助你更好地安排生活
查看英文原文
Do you enjoy answering and researching legal queries?
Are you a customer-centric and data-driven individual?
About our Team
Intelligize is the leading provider of best-in-class content, exclusive news collections, regulatory insights, and powerful analytical tools for compliance, transactional and financial reporting professionals. Intelligize offers a web-based research platform that ensures law firms, accounting firms, corporations, and other organizations stay compliant with government regulations, build stronger deals and agreements, and deliver value to their shareholders and clients. Headquartered in New York City, Intelligize serves Fortune 500 companies, including Starbucks, IBM, Microsoft, Verizon and Walmart, as well as many of the top global law and accounting firms.
About the Role
As a Legal Research Specialist, you will support customers by conducting legal research, managing expert witness search requests, and delivering accurate, timely information. This role combines research, customer service, and order management responsibilities, offering the opportunity to make a meaningful impact by helping customers find the information they need and ensuring a high-quality service experience.
Responsibilities
- Conduct research and provide information obtained by using internal and external resources
- Deliver clear, concise, accurate, timely and thorough communication to internal and external customers
- Apply established standards to the order management process to effectively meet departmental objectives
- Act as an advocate for the customer in reporting feedback and resolving issues
- Work effectively and cooperatively in a team environment and collaborate across the organization
Requirements
- Demonstrate excellent verbal and written communication skills
- Be able to use Microsoft Office applications (including Word, Excel, PowerPoint and Outlook)
- Be able to show great customer service and relationship building skills
- Have equivalent work experience in law, legal research, customer support, or a related field
Work in a Way That Works for You
We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
Working Pattern
Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive.
About the Business
LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.
Primary Location Base Pay Range: Home based-Ohio $42,200 - $70,400. U.S. National Base Pay Range: $44,500 - $74,100. Geographic differentials may apply in some locations to better reflect local market rates.We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.
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We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
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Originally posted on Himalayas