客户成功经理 - Splunk SLED - 中型市场

The application window is expected to close on: 10/15/2026This role can be performed from any location within the United States.
Splunk, a Cisco company, is building a safer and more resilient digital world with an end-to-end full stack platform made for a hybrid, multi-cloud world. Leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. Come help organizations be their best, while you reach new heights with a team that has your back.
Your Impact:
The Account Executive will be responsible for expanding and growing territories for Splunk Public Sector in Commercial SLED accounts. You will use your sales, negotiation and leadership skills to prospect, and conduct lead generation techniques and sell Splunk's award winning software. The ideal candidate has a proven track record of success selling software or services and in building beneficial, lasting relationships with customers.

• Inbound lead follow-up and status update through the company CRM system

• Outbound prospecting/Lead generation

• Qualify inbound and outbound leads

• Schedule product demos for qualified customers

• Manage accounts by building and fostering client relationships through personalized contact, understanding of client’s needs, and ability to communicate solution values of products and services

• Accurately forecast opportunities based upon realistic assessments

• Meet/exceed assigned revenue goals

• Partner with a field representative

• Support attendance to all field marketing events to include, but not limited to Splunk Lives, our National Users Conference and all regional trade shows

Minimum Qualifications:
· 4+ years of experience in selling enterprise IT solutions (BI, data analytics, security software, risk management software or networking performance)

Preferred Qualifications:

• 1+ years of experience selling IT solutions to SLED and/or Federal accounts

• Consultative sales experience and challenging companies/businesses to think differently

• Successful in finding and uncovering new opportunities with prospects and existing business, cold calling and hunting for business

• Own and managed the entire sales process and cycle from start to finish

• Proven track record of exceeding goals and quota

• Consistent track record of success in consultative sales environments

• Consistent track record of developing new business and managing sales cycle, from generating leads through closing

• Excellent verbal and written communication skills

• A logical and analytical thinker

• Demonstrated negotiation skills

• Strong technical aptitude

• Strong computer skills – CRM system, Word, Excel, Salesforce.com a plus

• Exceptional organizational skills with the proven ability to prioritize and complete multiple tasks to meet deadlines

• Strong attention to detail

• Self-starter able to work independently but also a contributing member of a team

• Excellent conflict resolution skills

• Highly motivated and professional, with excellent communication and interpersonal skills

Education:

• Bachelor's Degree Marketing or Science, or equivalent experience

• Applicants must be currently authorized to work in the United States on a full-time basis

Why Cisco?
At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
We are Cisco, and our power starts with you.
Message to applicants applying to work in the U.S. and/or Canada:
The starting salary range posted for this position is $152,000.00 to $209,000.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits.Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.
U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.
U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies:

• 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees

• 1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco

• Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees

• Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)

• 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next

• Additional paid time away may be requested to deal with critical or emergency issues for family members

• Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.
Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:

• .75% of incentive target for each 1% of revenue attainment up to 50% of quota;

• 1.5% of incentive target for each 1% of attainment between 50% and 75%;

• 1% of incentive target for each 1% of attainment between 75% and 100%; and

• Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.
The applicable full salary ranges for this position, by specific state, are listed below:
New York City Metro Area:
$172,000.00 - $258,000.00Non-Metro New York state & Washington state:
$172,000.00 - $258,000.00* For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.
** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.
Originally posted on Himalayas