高级项目经理
Senior Project Manager
职位概述
我们正在寻找一位高级项目经理，能够进入一个复杂且快节奏的环境，掌控交付流程，并将具有挑战性的客户关系转化为协作、高信任度的伙伴关系。
你将负责资产解决方案工作流的端到端项目交付，向创意ITC项目经理汇报。这不是一个协调角色——你将推动计划，对团队和供应商负责，快速管理客户关系，并确保在不妥协的情况下达成固定的上线日期。
你将接手一个已经启动的项目。你的首要任务是评估当前状况，弥补计划中的缺口，并迅速赢得一个期望成果的客户的信任。形象管理和交付信心与计划本身同样重要。
该项目的范围已大幅扩大，现在有两家新公司加入更广泛的客户解决方案/服务中。交付速度很快，利益相关者期望很高，而一个带有财务处罚条款的固定上线日期使执行精准成为业务关键。
教育和经验
- 在并购或剥离背景下，有交付复杂IT分离、拆分或迁移项目的可证明记录。
- 有管理带有财务后果的固定上线日期的经验——你了解其中的风险，并知道如何保护交付。
- 在企业IT环境中有扎实背景，涵盖Microsoft 365、身份管理、云、IT基础设施和应用迁移。
- 有扭转处于压力中的项目或客户关系的经验——你以前做过，也能再次做到。
- 有从发现阶段到切换和稳定阶段制定全面项目计划的实证能力。
- 能够在多个工作流同时推进的情况下保持对细节的掌控。
- 拥有PRINCE2专业或同等水平的项目管理资格。
关键工作要素
交付与规划
- 负责并维护一份全面的集成项目计划，涵盖所有低层级设计（LLD）工作流——身份管理、基础设施、云、终端用户计算（EUC）、M365、应用、数据迁移、TSA退出和稳定阶段。
- 将固定下线日期作为不可动摇的约束条件来管理——倒推计划，识别关键路径，并毫不松懈地保护它。
- 推动所有技术工作流的低层级设计（LLD）完成，确保输出得到批准并符合要求。
查看英文原文
POSITION SUMMARY
We are seeking a Senior Project Manager who can walk into a complex, fast-moving environment, take control of the delivery narrative, and turn a demanding client relationship into a collaborative, high-trust partnership.
You will own end-to-end project delivery for the Asset Solutions workstream, reporting into the Creative ITC Programme Manager. This is not a coordination role - you will drive the plan, hold the team and suppliers to account, manage the client relationship at pace, and ensure we hit the fixed go-live date without compromise.
You will inherit a programme already in flight. Your priority is to assess where things stand, close any plan gaps, and rapidly build credibility with a client that expects results. Perception management and delivery confidence are as important as the plan itself.
The programme has grown significantly in scope, with two additional companies now integrating into wider customer solutions/ services. Delivery pace is high, stakeholder expectations are demanding, and a fixed go-live date carrying financial penalty clauses for the client if missed makes execution precision business-critical.
EDUCATION AND EXPERIENCE
- Demonstrable track record of delivering complex IT separation, carve-out, or migration programmes - ideally in an M&A or divestiture context.
- Experience managing fixed go-live dates with financial consequence - you understand what is at stake and how to protect delivery.
- Strong background in enterprise IT environments spanning Microsoft 365, identity, cloud, IT infrastructure, and application migration.
- Experience turning around a programme or client relationship that is under pressure - you've done it before and can do it again.
- Proven ability to build comprehensive project plans from discovery through to cutover and stabilisation.
- Confident working at pace across multiple workstreams simultaneously without losing grip on the detail.
- PRINCE2 Professional or equivalent project management qualification.
KEY JOB ELEMENTS
Delivery & Planning
- Own and maintain a comprehensive, integrated project plan covering all LLD workstreams — identity, infrastructure, cloud, EUC, M365, applications, data migration, TSA exit, and stabilisation.
- Manage the fixed drop date as an immovable constraint — build backwards, identify the critical path, and protect it relentlessly.
- Drive Low-Level Design (LLD) completion across all technical workstreams, ensuring outputs are signed off and ready for execution.
- Coordinate the integration of two newly in-scope companies into the Asset Solutions delivery plan without derailing the core programme timeline.
- Manage TSA coexistence, cutover planning, and transition to steady-state operations.
- Track and close risks, issues, assumptions, and dependencies with rigour — RAID log ownership is non-negotiable.
Stakeholder & Client Management
- Build and sustain a positive, collaborative working relationship with a demanding client environment — turning tension into trust.
- Provide clear, confident, and honest progress reporting to senior client stakeholders — no surprises.
- Manage difficult conversations with professionalism, composure, and solutions-focused.
- Work alongside the Programme Director and internal Creative ITC leadership to maintain strategic alignment and escalation management.
Team Leadership
- Lead and support a cross-functional delivery team including architects, engineers, and workstream leads.
- Provide clear direction and prioritisation to team members, including junior PMs who will need day-to-day guidance.
- Create the conditions for the team to perform under pressure — clear ownership, unblocked paths, and a culture of accountability.
Governance & Reporting
- Run effective weekly delivery governance including risk and issues forums, programme status reporting, and steering updates.
- Maintain programme documentation to a high standard — plans, RAID logs, decision logs, status reports.
- Ensure financial awareness across the workstream in the context of the ~$85M programme TCV.
PERSON SPECIFICATION
- Comfortable operating in a fast-paced delivery environment with multiple competing priorities; highly organised with excellent time management skills.
- Able to manage and engage effectively with a broad range of stakeholders across technical, operational, supplier, and customer teams.
- Thrive under pressure when the demands are high and deadlines are tight.
- Demonstrates strong ownership, accountability, and follow-through, proactively driving actions to completion and removing delivery blockers.
- Confident working alongside other Project Managers, Programme Managers and Project Coordinators, supporting complex infrastructure, network, and transformation initiatives.
- Articulate, professional, and confident communicator, both written and verbal.
- Demonstrates a strong customer-first mindset, consistently delivering a high standard of service and stakeholder engagement.
- Excellent interpersonal skills; approachable, collaborative, and able to build positive working relationships at all levels.
- Proactive, adaptable, and solutions-focused with a genuine can-do attitude.
- Enthusiastic, self-motivated, and capable of working effectively with minimal supervision.
- Strong attention to detail with a commitment to producing high-quality project documentation, reporting, and governance artefacts.
- Resilient and capable of maintaining momentum across multiple concurrent projects and demanding delivery schedules.
- Innovative in approach, with a continuous improvement mindset and willingness to challenge existing ways of working where appropriate.
We are an equal opportunity employer and value diversity in our workforce. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic under applicable law. We are committed to creating an inclusive environment where everyone can thrive.
Originally posted on Himalayas