薪酬团队负责人 - 全职 - 澳大利亚
Payroll Team Leader - FT - AU
我们正在寻找一位经验丰富且组织能力强的高级薪酬主管，以领导我们的海外薪酬职能，支持一家快节奏的劳动力租赁业务。薪酬团队每周处理约4,500名临时员工的薪酬，涉及多个客户现场、薪酬标准、排班和薪酬条件。
成功候选人将负责带领6名薪酬专业人员的团队，确保大约4,500名临时员工中的一半的薪酬准确性、合规性、效率和优质服务交付。该职位需要强大的领导能力、深厚的薪酬专业知识、出色的关注细节能力，以及在严格期限内管理高量薪酬操作的能力。
关键职责
薪酬运营
- 负责约2,000+名临时和固定期限员工每周薪酬的全流程处理。
- 确保每个薪酬周期内薪酬准确且按时处理。
- 监控薪酬流程、截止日期和服务水平，以保持运营卓越。
- 审查薪酬异常、调整、补发工资、解雇和复杂的薪酬计算。
- 确保对薪酬标准、企业协议、客户特定薪酬规则、加班、津贴和惩罚率的准确解读。
- 管理薪酬对账和报告要求。
- 按照公司政策和立法要求维护薪酬记录。
团队领导
- 领导、指导和发展一支6人的薪酬专员团队。
- 有效分配工作量和资源，以满足薪酬截止日期。
- 定期进行绩效评估、辅导会议和培训计划。
- 培养责任意识、持续改进和客户服务的文化。
- 管理团队排班和覆盖，确保薪酬操作不间断。
合规与风险管理
- 确保薪酬流程符合相关劳动法、税务要求、养老金义务和劳动力租赁法规。
- 通过健全的控制和质量保证流程识别并减轻薪酬风险。
- 保持薪酬审计准备状态，并支持内部和外部审计。
- 监控立法变化并实施必要的流程更新。
利益相关者管理
- 作为复杂薪酬查询的主要升级点。
- 与运营、财务和客户服务中心紧密合作。
- 对员工提供及时且专业的回应。
查看英文原文
We are seeking to add an experienced and highly organised Senior Payroll Team Leader to help lead our offshore payroll function supporting a fast-paced labour hire business. The payroll team processes approximately 4,500 casual employee pays per week across multiple client sites, awards, rosters, and pay conditions.
The successful candidate will be responsible for leading a team of 6 payroll professionals, ensuring payroll accuracy, compliance, efficiency, and exceptional service delivery for roughly half of the 4,500 casuals. This role requires strong leadership skills, deep payroll expertise, excellent attention to detail, and the ability to manage high-volume payroll operations within strict deadlines.
Key Responsibilities
Payroll Operations
- Oversee the end-to-end processing of approximately 2,000+ weekly pays for casual and fixed-term employees.
- Ensure payroll is processed accurately and on schedule each pay cycle.
- Monitor payroll workflows, deadlines, and service levels to maintain operational excellence.
- Review payroll exceptions, adjustments, back pays, terminations, and complex payroll calculations.
- Ensure accurate interpretation of awards, enterprise agreements, client-specific pay rules, overtime, allowances, and penalty rates.
- Manage payroll reconciliations and reporting requirements.
- Maintain payroll records in accordance with company policies and legislative requirements.
Team Leadership
- Lead, mentor, and develop a team of 6 payroll payroll officers.
- Allocate workloads and resources effectively to meet payroll deadlines.
- Conduct regular performance reviews, coaching sessions, and training programs.
- Foster a culture of accountability, continuous improvement, and customer service.
- Manage team rostering and coverage to ensure uninterrupted payroll operations.
Compliance & Risk Management
- Ensure payroll processes comply with relevant employment legislation, taxation requirements, superannuation obligations, and labour hire regulations.
- Identify and mitigate payroll risks through robust controls and quality assurance processes.
- Maintain payroll audit readiness and support internal and external audits.
- Monitor legislative changes and implement required process updates.
Stakeholder Management
- Act as the primary escalation point for complex payroll enquiries.
- Work closely with operations, finance and client service teams.
- Provide timely and professional responses to employee and management payroll queries.
- Deliver payroll reporting and operational insights to senior management.
Process Improvement
- Identify opportunities to improve payroll efficiency, accuracy, and automation.
- Develop and document standard operating procedures and best practices.
- Lead payroll projects, system enhancements, and process improvement initiatives.
- Drive KPI reporting and continuous improvement programs.
Skills & Experience
Essential
- Significant Australian payroll experience in a high-volume environment.
- Minimum 3+ years' experience leading payroll teams.
- Experience within labour hire, recruitment, workforce management, or staffing industries.
- Knowledge of modern awards and labour hire compliance requirements.
- Experience with workforce management and time & attendance systems.
- Advanced payroll system experience.
- Strong Microsoft Excel and reporting skills.
- Excellent leadership, communication, and problem-solving abilities.
- Ability to work under pressure and manage competing priorities.
Personal Attributes
- Highly organised and detail-oriented.
- Strong analytical and decision-making skills.
- Proactive and solutions-focused.
- Professional and confidential in handling sensitive information.
- Strong people leader with the ability to motivate and develop teams.
- Resilient and adaptable in a high-volume operational environment.
Originally posted on Himalayas