远程工作雷达

集团客户主管 - 患者支持项目(医疗营销)

Group Account Supervisor - Patient Support Programs (Healthcare Marketing)

市场运营职能支持限定地区(需当地身份)
公司precisionmedicinegroup
薪资未公开
工作地点Remote, United States
地域资格限定地区(需当地身份)
时区要求无特别要求
用工类型未标注
发布时间2026-08-06
数据来源Greenhouse
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注意地域限制:该职位明确限定在 Remote, United States 招聘。如果你是位于中国大陆的求职者,通常需要当地工作身份才能投递,或需与雇主确认是否接受独立合同(Contractor)形式合作。

Precision AQ 是国内领先的支付方营销机构。我们与全球制药和生命科学公司合作,这些公司正在开发突破性的治疗方法,使药品更易获得且更实惠。我们擅长向支付方、医疗提供者、患者和政策制定者展示创新医疗方案的经济、临床和社会价值。在 Precision AQ,我们将认可您的成就和贡献。您将有机会参加外部培训、提供指导,并与跨职能项目团队合作。此外,我们的晋升机会将帮助您实现全部潜力。我们正在寻找一位集团客户主管,负责管理患者支持项目组合,并加入我们的客户服务体系专家团队。

主要职责包括但不限于:

客户管理:

  • 在客户接受提案后担任主要负责人
  • 维护并管理现有客户的业务机会
  • 制定客户议程和幻灯片演示文稿
  • 主持或支持与客户、LMR、专家和/或内容专家的会议,讨论内容和方向
  • 在每次客户接触后,审核并转发状态/联系报告给客户
  • 为客户提供和内部团队成员制定项目简报和工作范围

项目管理:

  • 为支持团队提供所有项目管理方面的指导,以确保满足或超越客户期望
  • 通过使用经批准的内部项目简报、提案模板和预算工具来管理项目
  • 与内部团队协作制定整体项目计划、目标、里程碑和交付成果

领导力:

  • 作为内部团队负责人,确保团队成员之间顺畅有效地合作
  • 指导助理客户经理、客户经理和/或高级客户经理级别的员工。根据团队规模,可能有管理和监督同事的潜力
  • 根据需要对直接下属进行绩效评估,制定发展计划并设定目标
  • 能够指导初级客户团队员工执行以下工作:客户议程的制定、项目状态、财务报告和联系报告

业务发展:

  • 与客户服务中心领导和策略团队合作,帮助识别将进一步推动客户业务的市场机会
  • 识别所负责客户中的有机增长机会
查看英文原文

Precision AQ, is the top payer marketing agency in the country. We partner with global pharmaceutical and life sciences companies who are developing groundbreaking treatments to make medicines accessible and affordable. We excel at demonstrating the economic, clinical, and societal value of creative medical treatments to payers, providers, patients, and policymakers. At Precision AQ, we will recognize your achievements and contributions. You will have the opportunity to learn from external training, provide mentorship, and work with cross-functional project teams. Plus, our advancement opportunities will allow you to realize your full potential. We are seeking a Group Account Supervisor to lead a patient support program portfolio and add to our experts of client service professionals.

Essential duties include but are not limited to:

Client Management:

  • Assume primary lead for the client upon client acceptance of proposal
  • Maintain and manage business opportunities with existing clients
  • Development of client agendas and slide presentations
  • Lead and/or support calls with client and LMR, faculty, and/or content experts regarding content and direction
  • Review and forward status/contact reports to client after each client contact
  • Develop project briefs and scope of work for clients and internal team members.

Project Management:

  • Provide direction to support team on all aspects of project management to ensure client expectations are met or exceeded
  • Manage projects by utilizing approved internal project briefs, proposal templates, and budget tools
  • Collaborate with internal team on overall project plan, objectives, milestones, and deliverables

Leadership:

  • Function as internal team leader ensuring all members of the team work together smoothly and effectively
  • Mentor personnel at the Associate Account Executive, Account Executive, and/or Senior Account Executive levels. Depending on size of team, potential for management and supervision of colleagues.
  • Conduct performance reviews, prepare development plan, and set goals for direct reports as applicable.
  • Must be able to execute and teach junior level Account team employees the following: development of client agendas, project status, financial reports, and contact report

Business Development:

  • Work with Client Services leadership and Strategy to help identify market opportunities that will further client business
  • Identify opportunities for organic growth within assigned accounts

Finance:

  • Develop proposals, budgets, and reconciliations
  • Collaborate with all teams to ensure proposal development is accurate and all teams hours are captured (Traffic, Production, Creative, Clinical/Copy, Meeting Services, etc)
  • Monitor budgets including direct costs, labor costs, fee, and out-of-pocket expenses to ensure team members/direct reports are managing assigned budgeted labor hours and direct costs
  • Provide periodic budget status updates and communication with client

Additional Accountabilities/Responsibilities:

  • Adheres to PhRMA, FDA, OIG and ACCME guidelines
  • Demonstrate ownership and accountability for all agency procedures and workflow
  • Attend internal meetings with Sales, Client Services, Meeting Services, Traffic and other key personnel to discuss project status as required
  • Ensure the highest standards of quality control of client materials and, as appropriate, develop best practices protocols for internal project teams to facilitate quality control
  • Contribute original ideas for tactical planning within assigned accounts

Qualifications:

Minimum Required:

Education:

  • Bachelor’s degree in marketing, advertising, communications, or related subject

Work Experience:

  • At least 3 years in an Account role within a pharmaceutical/medical communications company.
  • Daily client facing experience and Medical, legal, regulatory review experience is required

Skills:

  • Proficient in Microsoft Word, Excel, PowerPoint, and Outlook
  • Ability to travel 10-15% depending on clients’ needs

Competencies: Leadership, results-oriented, detail-oriented, customer focused, flexibility, forward thinking, and relationship building

#LI-REMOTE

Precision is required by law in some states or cities to include a reasonable estimate of the compensation range for this role. This compensation range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to: skill sets, experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Precision, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case.  This role is also eligible for a discretionary annual bonus, health insurance, retirement savings benefits, life insurance and disability benefits, parental leave, and paid time off for sick leave and vacation, among other benefits.
Reasonable estimate of the current range
$92,000—$128,000 USD

Any data provided as a part of this application will be stored in accordance with our Privacy Policy. For CA applicants, please also refer to our CA Privacy Notice.

Precision Medicine Group is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact Precision Medicine Group at myHR@precisionmedicinegrp.com.

Recruitment Fraud Warning: Please be aware that fraudulent individuals and websites may impersonate Precision Medicine Group or its affiliates and attempt to obtain personal, financial, or banking information through fake job postings or employment offers. Precision Medicine Group will never request payment, banking details, or other sensitive financial information as part of the recruitment process. If you believe you have been targeted by a recruitment scam, we encourage you to report the incident to your local law enforcement authorities, consumer protection agency, or relevant cybercrime reporting organization in your country. Please also notify us at myHR@precisionmedicinegrp.com so we can investigate and take appropriate action.

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