GTM运营经理
Manager, GTM Operations
关于Meal Ticket
Meal Ticket是一家由私募股权支持的食品服务行业的垂直SaaS公司。我们的平台为餐厅运营商管理后厨，并为分销商和供应商管理需求端，目前在全球服务超过15,000家餐厅。我们平台上的运营商通常能将食材成本降低3-5%，每月重新获得大约100小时。
请注意：您必须居住在以下州之一才能符合此职位资格 - AZ、CT、FL、GA、ID、IN、KS、MI、MO、NC、NH、OH、PA、SC、TN、TX、VA
职位描述
我们正在招聘一名构建者，负责收入和客户成功团队的GTM运营，直接向首席营收官（CRO）汇报。
这是一个双重点的角色；一半是业务运行的报告基础设施：CRM架构和数据卫生、预测和销售漏斗检查、区域划分、配额和薪酬管理、交易台，以及我们从其进行预测的销售漏斗和达成报告；另一半是构建：代理工作流、增强和路由自动化、AI辅助的潜在客户挖掘和研究流程，以及内部GTM工具。
该职能的目标是提高每位代表的产出，而不是通过增加人手来推动增长。您将根据每位代表的合格销售线索数量、线索响应速度、MQL到SQL的转化率、销售周期时间和每个SQL的成本，以及预测准确性和数据完整性来衡量。
您在发布后要负责您所构建的内容，而不仅仅是发布时：监控、修复，并在代理不再产生价值时将其退役。所有部署的内容都要经过安全审查，在接触生产数据之前会在沙盒中运行，并且在错误输出可能造成高昂代价的地方包含人工审核步骤。
我们寻找的是一个构建者，而不是仅仅维护系统的人，也不只是将这个职位视为仪表盘和报告的人。这既包括运行可持续的RevOps报告操作，也包括构建市场进入代理，仅限于配置现成SaaS工具的经验无法满足GTM工程部分的要求。
您将负责的事项
报告与收入运营
- Salesforce架构和数据完整性（与SysOps合作），包括对象模型、字段治理，以及每个关键字段都有指定负责人。
- CRO用于运营业务的预测和销售漏斗检查频率，根据预测准确性与承诺的对比进行衡量。
- 销售和客户成功部门的区域设计、配额设定和薪酬计划管理。
- 交易台处理效率：根据定义的折扣阈值，在SLA内完成审批。
- 销售漏斗和达成报告
查看英文原文
About Meal Ticket
Meal Ticket is a PE-backed vertical SaaS company for the foodservice industry. Our platform runs the back of house for restaurant operators and the demand side for distributors and suppliers, serving more than 15,000 restaurants worldwide. Operators on our platform typically cut food costs 3-5% and reclaim roughly 100 hours a month.
Please note: you must reside in one of the following states to qualify for this role - AZ, CT, FL, GA, ID, IN, KS, MI, MO, NC, NH, OH, PA, SC, TN, TX, VA
The role
We're hiring a builder to own GTM operations for the Revenue and CS orgs, reporting directly to the CRO.
This is a dual-focused role; half of it is the reporting infrastructure the business runs on: CRM architecture and data hygiene, forecasting and pipeline inspection, territory, quota and comp administration, deal desk, and the funnel and attainment reporting we forecast from and the other half is building: agentic workflows, enrichment and routing automation, AI-assisted prospecting and research pipelines, and internal GTM tools.
The function exists to raise output per rep rather than fund growth with headcount. You'll be measured on qualified pipeline per rep, speed to lead, MQL-to-SQL conversion, cycle time and cost per SQL, alongside forecast accuracy and data integrity.
You own what you build after launch, not just at launch: monitoring, fixing, and retiring agents when they stop earning their keep. Everything deployed goes through security review, runs in a sandbox before touching production data, and includes a human review step wherever a wrong output would be costly.
We're looking for someone who builds, not someone who maintains and doesn't simply view the role as dashboards and reporting. It's equal parts running a sustainable RevOps reporting operation and building go-to-market agents, and experience limited to configuring off-the-shelf SaaS tools doesn't meet the bar for the GTM engineering half.
What you'll own
Reporting & revenue operations
- Salesforce architecture and data integrity (in partnership with SysOps), including the object model, field governance, and a named owner for every critical field.
- The forecast and pipeline inspection cadence the CRO runs the business on, measured on forecast accuracy against commit.
- Territory design, quota setting, and comp plan administration across Sales and CS.
- Deal desk throughput: approvals cleared within SLA against defined discount thresholds.
- Funnel and attainment reporting by stage, segment, channel and rep.
GTM engineering & automation
- Agentic workflows designed, deployed and maintained in production: lead research and enrichment, call and email analysis, pipeline hygiene enforcement, and rep-facing answers over CRM data.
- Enrichment, routing and speed-to-lead automation from form fill to rep contact.
- Security review, sandbox-to-production promotion, and human-in-the-loop checkpoints for everything you ship, within our AI governance framework.
What you bring
- 4+ years in RevOps or sales/marketing operations in B2B SaaS.
- Salesforce admin and architecture experience, including custom development.
- Hands-on experience building with APIs, scripting, or workflow orchestration tools.
- Experience designing and deploying LLM or agent-based workflows that other people rely on in their work.
- Strong attention to detail, self-starter and ability to work autonomously effectively.
- Comfort being measured on forecast accuracy and rep productivity.
- Ability to effectively work and influence cross-functionally at all levels of an organization.
- Vertical B2B SaaS experience; restaurant, hospitality or foodservice tech is a plus but not required.
How we operate
Salesforce is our system of record. We use Gong for conversation data and HubSpot for marketing automation. Work is prioritized in weekly agile sprints and managed like a product roadmap.
This is a player-coach role: you'll work hands-on alongside a fractional RevOps partner.
What success looks like after 3-6 months
- The CRO forecasts off your numbers without manually scrubbing them.
- Data is clean, and every critical field has a named owner.
- The deal desk consistently clears within SLA.
- A set of agentic workflows runs in production with measurable impact on qualified pipeline per rep and speed to lead.
Compensation
Competitive base plus performance bonus.
Salary: $150-175k OTEOriginally posted on Himalayas