PS 业务分析师
PS Business Analyst
Candescent 是一家具有前瞻性思维的技术公司，正在改变金融机构提供智能银行体验的方式。我们整合数字银行、账户开设和网点解决方案，为数字银行、账户开设和网点解决方案提供支持和连接，从而在数字、远程和面对面渠道之间实现无缝互动。
我们的以体验为导向、以智能驱动的方法结合了以用户为中心的设计与数据、自动化和基于云的创新。基于 API 优先的架构，我们的可扩展生态系统使机构能够快速适应、轻松集成，并解锁新的增长机会——将每一次客户互动转化为清晰、自信和连接的时刻。
职位描述：业务分析师
职责
利用对银行业客户获取流程的深入理解，提供与 Terafina 产品功能相关的示例
从客户处获取需求，并将其转化为用户故事和产品需求
作为项目团队的一员，充当客户与 Terafina 技术团队之间的桥梁，详细阐述客户需求
能够翻译和理解支撑业务需求的集成需求
与客户和内部利益相关者协调，验证、分析并以用户故事的形式记录需求
参与并与客户一起开展发现活动，明确需求
参与功能设计和解决方案制定
与 QA 团队紧密合作，创建测试场景并审查测试用例
能够学习敏捷方法及相关项目工具
参与内部和与客户一起进行的冲刺准备会议和冲刺评审
愿意前往客户现场进行需求收集和实施活动，如用户验收测试（UAT）
所需经验和技能
5 至 8 年在金融行业从事客户获取和客户互动的经验
有在银行/信用合作社或技术服务商工作的经验
拥有企业银行经验者优先，但不是必需条件
熟悉银行系统，例如核心系统和贷款发起系统，如 FIS、Temenos、Fiserv、Jack Henry、Lending 360 等
了解数字银行的获取流程是理想的
有实施数字解决方案的经验是加分项，但不是必需条件
熟悉
查看英文原文
Candescent is a forward-thinking technology company transforming how financial institutions deliver Intelligent Banking experiences. We unite digital banking, account opening, and branch solutions that power and connect digital banking, account opening, and branch solutions—creating seamless engagement across digital, remote, and in-person channels.
Our Experience-Led, Intelligence-Driven approach combines human-centered design with data, automation, and cloud-based innovation. Built on an API-first architecture, our extensible ecosystem enables institutions to adapt quickly, integrate easily, and unlock new opportunities for growth—turning every customer interaction into a moment of clarity, confidence, and connection.
Job Description for a Business Analyst
Responsibilities
Utilize a deep understanding of the banking sector’s customer acquisition processes to provide examples related to Terafina’s product functionality
Elicits requirements from the client and converts them into user stories and product requirements
Works as a part of the project team and act as a bridge between the client and the Terafina technology team by elaborating the client requirements
Ability to translate and understand integration requirements underlying the business requirements
Liaises between the client and internal stakeholders to validate, analyze and document the requirements in the form of user stories
Participates and lead discovery activities with the customer to lay down the requirements
Participates in the functional design and solutioning
Works closely with the QA team to create test scenarios and review the test cases
Ability to learn the Agile methodology and related project tools
Participates in the sprint grooming sessions and sprint reviews both internally and with the customer
Open to travel to client site for requirements gathering and implementation activities like UAT
Experience & Skills Required
5 to 8 years of experience in the financial industry dealing with customer acquisitions and client interactions.
Having worked in a bank / credit union or a technology service provider
Business Banking experience is preferred but is not a prerequisite
User experience with banking systems, for example core systems and Loan origination system like FIS, Temenos, Fiserv, Jack Henry, Lending 360 etc.
Understand of the digital banking’s acquisition process is desirable
Experience in implementing digital solutions would be an advantage but is not a prerequisite
Familiar with Agile methodology would be an advantage but is not a prerequisite
Knowledge and experience of Salesforce would be an added advantage but is not a prerequisite
Any certifications like Certified Business Analysis Profession etc. would be desirable but is not a prerequisite
Excellent communication skills – written and spoken – is required
Experience in customer onboarding is required
Statement to Third Party Agencies
To ALL recruitment agencies: Candescent only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, Candescent employees, or any Candescent facility. Candescent is not responsible for any fees or charges associated with unsolicited resumes.
Originally posted on Himalayas