解决方案工程师
Solutions Engineer
关于Kaseya
Kaseya是领先的AI驱动型IT管理和网络安全软件提供商，为全球的管理服务提供商（MSP）和内部IT组织提供服务。我们的综合平台帮助组织高效地管理、保护和自动化其IT环境，推动运营效率和长期业务成功。
由Insight Partners——一家领先的全球软件投资公司——支持，Kaseya经历了持续的两位数增长，并继续扩大其全球影响力。目前，Kaseya在20多个国家拥有客户，并在全球管理超过1500万个终端。
成立于2000年，Kaseya由创造者打造——而我们仍在不断创造。我们寻找那些主动创造而非等待的人，那些看到难题就迎难而上的人，以及将挑战视为原材料的人。在Kaseya，每个人都在塑造IT的未来：无论你是在工程、产品、销售、市场、客户服务还是运营部门，你的工作都在保护、防御和优化全球的IT环境。
我们正在组建一支成长、表现并产生影响的团队。如果你被那种想要让事情变得更好的冲动所驱动——一个产品、一个流程、一个职业——你会在这里找到归属感。
在Kaseya，我们不只是提高标准。我们建立它。
解决方案工程师 – IT安全与合规
我们正在寻找一位在IT安全与合规领域表现出色的解决方案工程师加入我们的团队。作为销售流程的技术核心，你将成为我们安全产品组合的可信顾问，负责交付高影响力的的产品演示，设计分层的安全架构，并指导客户进行售前策略和售后实施。
主要职责：
- 专业知识：作为Kaseya安全领域的技术专家，涵盖电子邮件安全、Microsoft 365防护、SIEM/MDR以及基于用户的安全（安全意识培训和身份保护）。
- 技术调研与演示：进行深入的技术调研并根据客户威胁情况提供定制化的场景化产品演示。
- 架构与解决方案设计：与客户经理合作，设计针对客户环境的稳健、多层的安全与合规框架。
- 合规咨询：帮助客户通过Kaseya的合规工具将他们的安全态势与主要监管框架（HIPAA、PCI-DSS、NIST、CMMC）对齐。
查看英文原文
About Kaseya
Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organizations efficiently manage, secure, and automate their IT environments, driving operational efficiency and long-term business success.
Backed by Insight Partners, a leading global software investor, Kaseya has experienced sustained double-digit growth and continues to expand its global footprint. Today, Kaseya supports customers in more than 20 countries and manages over 15 million endpoints worldwide.
Founded in 2000, Kaseya was built by builders - and we're still building. We look for people who create rather than wait, who see a hard problem and lean in, and who treat challenges as raw material. At Kaseya, everyone plays a role in shaping the future of IT: whether you're in engineering, product, sales, marketing, customer support, or operations, your work helps protect, defend, and optimize IT environments across the globe.
We're building teams that grow, perform, and make an impact. If you're driven by the itch to make things better - a product, a process, a career - you'll fit right in.
At Kaseya, we don't just raise the bar. We build it.
Solutions Engineer – IT Security & Compliance
We are looking for a high-performing Solutions Engineer specializing in IT Security and Compliance to join our teami. Acting as the technical backbone of our sales process, you will serve as the trusted advisor for our security portfolio—delivering high-impact product demonstrations, designing layered security architectures, and guiding customers through pre-sale strategies and post-sale implementations.
Key Responsibilities:
- Subject Matter Expertise: Serve as the technical expert across Kaseya’s security landscape, including Email Security, Microsoft 365 Defense, SIEM/MDR, and User-Based Security (Security Awareness Training & Identity Protection).
- Technical Discovery & Demonstrations: Conduct deep-dive technical discoveries and deliver customized, scenario-based product demonstrations aligned with client threat profiles.
- Architecture & Solution Design: Partner with Account Executives to design robust, multi-layered security and compliance frameworks tailored to client environments.
- Compliance Advisory: Help clients align their security posture with major regulatory frameworks (HIPAA, PCI-DSS, NIST, CMMC) using Kaseya’s compliance and auditing tools.
- Implementation & Best Practices: Provide post-sale technical consulting, assisting with deployment strategies, threat detection configurations, and ongoing security optimization.
- Feedback Loop: Collaborate with Product Management to advocate for feature enhancements based on real-world threat intelligence and customer feedback.
Requirements:
- Technical Experience: 3+ years of pre-sales or technical solution architecture experience in cybersecurity, email security, or managed security solutions.
- Core Security Expertise: Hands-on knowledge of Email Security (phishing defense, DMARC/DKIM/SPF), Microsoft 365 security management, SIEM log analysis, and MDR workflows.
- User-Centric Defense: Solid understanding of user-based security, including Identity and Access Management (IAM), Multi-Factor Authentication (MFA), and Security Awareness Training strategies.
- Compliance & Governance: Strong working knowledge of security standards and frameworks, including HIPAA, PCI-DSS, NIST (800-171/800-53), and CMMC.
- Infrastructure & Vulnerability Management: Deep familiarity with core IT infrastructure (Active Directory, Azure/Entra ID, core networking) and vulnerability assessment tools (e.g., OpenVAS, Nessus).
- Channel & ITSM Knowledge: Familiarity with MSP service delivery models, Security Operations Center (SOC) workflows, and ITSM practices (ITSM/ITIL certification a plus).
- Communication & Sales Acumen: Proven ability to translate complex threat vectors and compliance requirements into clear business value for C-level executives, technical leads, and non-technical stakeholders alike.
Join the Kaseya growth rocket ship and see how we are #ChangingLives!
Additional information
Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.
Originally posted on Himalayas