客户经理 - 战略
Account Executive - Strategic
关于Baseten
Baseten为全球最具影响力的AI公司提供关键的推理支持，包括Cursor、Notion、OpenEvidence、Abridge、Clay、Gamma和Writer。通过结合应用AI研究、灵活的基础设施和无缝的开发者工具，我们使处于AI前沿的公司能够将最先进的模型投入生产。我们正在快速成长，并最近完成了15亿美元的F轮融资，详情请见https://www.baseten.co/blog/announcing-our-series-f/，由Altimeter Capital、Conviction Partners和Spark Capital领投。加入我们，帮助构建工程师们用来发布AI产品的平台。
职位描述
Baseten的战略客户是全球最大且增长最快的AI公司。这些团队正在定义AI产品和服务的未来。这些客户可以在数周内从一个token迅速扩展到数十亿token。这个职位负责维护这些关系，直接与创始人和工程负责人合作解决生产中的关键性和大规模AI问题，并塑造我们接下来要构建的内容。
这是一项高度技术性的销售工作。你将就最新的开源模型发布交换意见，与客户工程团队一起进行快速而细致的评估，并经常引入应用研究领域的专家、基础设施工程师来赢得交易。你需要具备扎实的销售基础和流程纪律性，同时在每个销售周期中保持灵活性和创造力。
这个职位正在开创科技销售最前沿的销售模式。这是了解人工智能最重大决策的绝佳位置。没有比这里更快的学习和产生直接影响的地方。
职责
- 全程负责高增长、战略型AI原生客户的组合——从技术评估和初始工作负载部署到推理使用量增长后的扩展。
- 从第一次对话到成交，领导技术评估和复杂的多利益相关方销售流程。具备扎实的销售基础和流程纪律性，同时在每个销售周期中保持灵活性和创造力。
- 与创始人和技术领导者建立信任关系，成为模型、基础设施和推理决策方面的可信合作伙伴。
- 协调应用研究、工程和管理层的利益相关方，赢得技术评估并解决客户问题。
- 将客户反馈带回产品团队。
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ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
Strategic accounts at Baseten are the largest and fastest-growing AI companies in the world. These are the teams defining the future of what AI products and services look like. These accounts can scale rapidly from one token to billions of tokens in a matter of weeks, This role owns these relationships, working directly with founders and engineering leaders on mission-critical and large-scale-AI problems in production—and shaping what we build next.
This is a highly technical sale. You’ll trade opinions on the latest open-source model releases, run fast and nuanced evaluations alongside customer engineering teams, and often pulling in SMEs from applied research to infrastructure engineers to win. You’ll bring tight sales fundamentals and process discipline, while maintaining flexibiltiy and creativity in how you run each cycle.
This role is pioneering what sales looks like at the bleeding-edge of technology sales. This is a front row seat to the most consequential decisions made at the forefront of Artificial Intelligence. There is no faster place to learn and make an immediate impact.
RESPONSIBILITIES
- Own a focused portfolio of high-growth, strategic AI-native accounts end to end — from technical evaluation and initial workload landing through expansion as inference usage scales.
- Lead technical evaluations and complex, multi-stakeholder sales cycles from first conversation through close. Bring strong sales fundamentals and process discipline, while staying flexible and creative in how you run each sales cycle.
- Build trusted relationships with founders and technical leaders, becoming a credible partner on model, infrastructure, and inference decisions.
- Orchestrate stakeholders across applied research, engineering, and leadership to win technical evaluations and solve customer problems.
- Bring customer signal back to product, shaping roadmap priorities through the needs and patterns you see in the field.
- Stay close after close: help customers expand from an initial workload into additional use cases across the organization.
REQUIREMENTS
- 5+ years of sales experience in infrastructure, developer tools, data, or another consumption business, with a record of closing complex technical deals.
- Proven net-new experience selling complex technical products in fast-moving environments.
- Strong sales fundamentals across discovery, multi-threading, champion-building, and deal momentum.
- Genuine curiosity for open-source models and the AI infrastructure landscape. You follow model releases and can hold your own with engineers.
- Highly dynamic: comfortable when a deal goes off-script, able to meet customers where they are, and willing to change your approach without losing rigor.
- Strong technical project management: you can run a thorough evaluation across multiple workstreams and create clarity and direction for Baseten to win..
- Proven ability to sell internally, earning engineering time, aligning leadership, and getting cross-functional teams to move
- Scrappy, low-ego, collaborative operator. You run toward ambiguous problems, create structure where none exists, and earn internal support without relying on rigid swim lanes.
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).