英语电话营销员
Call Clicker with English
在美国银行，我们正致力于做到最好。帮助我们服务的客户和企业做出更明智、更聪明的财务决策，推动我们支持的社区以正确的方式成长和成功，更加自信、更加频繁——这就是我们所说的蓬勃发展的勇气。我们认为，实现我们的共同抱负需要每个人的参与，每个人都有其独特的潜力。在美国银行的职业生涯，为你提供广泛且不断增长的机会，发现让你蓬勃发展的方向。从第一天起，你就可以尝试新事物，学习新技能，发现自己的长处。
作为美国银行的全资子公司，Elavon 致力于打造平台和生态系统，帮助全球150多万客户实现他们的财务目标——无论他们需要什么。从交易处理到客户服务，再到推动创新和推出新产品，我们正在打造一系列由最新技术驱动的定制支付解决方案。作为我们团队的一员，你可以探索激发和激励你职业目标的事物：与我们的客户、社区以及彼此合作。
我们积极倡导透明和公平的招聘实践，支持个人机会、包容性文化以及组织各个层级的职业流动性。
我们提供有意义的成长机会，包容的文化，以及在我们所做的每一件事中对透明度和诚信的坚定承诺。
职位描述
点击器将通过手动从计算机发起呼叫来协助呼叫中心代理。这是通过使用特定系统完成的，点击器将登录该系统。点击器只需按一下按钮即可手动将呼叫发送给代理。
此职位要求能够长时间坐立/专注。
职责：
- 点击器代理需要可靠，并能够在指定日期和时间登录，以确保代理的成功业务运营
- 需要在指定日期/时间拥有互联网访问权限
- 点击器将确保所有呼叫都能传送到代理
- 点击器一旦发现问题，如呼叫未到达、呼叫未接通或无法登录系统，将立即报告系统问题
我们要求：
- 必须专注/不易分心，以确保所有呼叫都被发起
- 英语达到 B2 级（所有公司系统和沟通）
- 能够在夜班工作（周一至周六）
查看英文原文
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One.
As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other.
We actively uphold transparent and fair hiring practices that support individual opportunity, inclusive culture, and career mobility across all levels of our organisation.
We offer meaningful opportunities for growth, a culture of inclusion, and a strong commitment to transparency and integrity in everything we do.
Job Description
The clicker will assist call center agents by manually launching a call from a computer. This is done by using a specific system, which the clicker will log in to. The clicker simply presses a button to manually launch the call to the agents.
This position requires the ability to sit/focus for several hours at a time.
Responsibilities:
- Clicker agent needs to be reliable, and able to log in on the appropriate days and times, to ensure successful business operation for our agents
- Will be required to have internet access for scheduled days/times
- Clicker will ensure all calls are going through to the agents
- Clicker will immediately report any system issues – such as calls not coming in, calls not going through, or inability to log in to system as soon as the issue arises
We require:
- Must be focused/not easily distracted to ensure all calls are being launched
- English at B2 level (all company systems and communication
- Available to work on night shifts (from Monday to Saturday 1pm-4 am, 8 hour shifts) and bank holidays.
- Comfortable with remote work model
Location Expectations
This role is posted as remote; however, candidates must reside in Poland and have legal authorization to work from a home-based location within the country. Applications from outside Poland will not be considered.
Accessibility
We are committed to providing an inclusive and accessible recruitment experience. If you need adjustments at any stage of the application or hiring process, please contact your recruiter for guidance and support.
Total Rewards
U.S. Bank is committed to fair, equitable, and transparent compensation practices in line with local regulatory and legal requirements. Our total rewards approach is designed to attract, retain, and support top talent while ensuring equal pay for work of equal value.
We offer a market-competitive compensation package that includes:
- Clearly defined salary ranges aligned with industry benchmarks and internal equity standards.
- Performance-based incentives for eligible employees (as defined by relevant plan rules), awarded through transparent, objective criteria that recognize both individual and company performance.
- Inclusive equitable benefits that are accessible to all employees and focused around our 3 main pillars of financial wellbeing, health & wellness).
- Continuous development opportunities including training, education support, and career progression pathways based on inclusive and transparent criteria.
- Employee recognition programs that celebrate achievements and milestones for all.
We regularly review our compensation and benefits to ensure they remain competitive, inclusive, and responsive to employee needs and market trends. Further details of the compensation package will be provided upon application.
We encourage candidates to explore the full value of our offer, including monetary and non-monetary benefits, at Employee benefits and development | U.S. Bank | Elavon.
Closing Date
Posting may be closed earlier due to high volume of applicants.
We aim to provide timely updates throughout the process and encourage early applications to ensure consideration.
Originally posted on Himalayas