客户经理 | 中型市场拓展 | 波士顿
Account Executive | Mid-Market Expansion | Boston
在 ClickUp，我们正在打造未来的工作方式：首个真正融合 AI 的工作空间，将任务、文档、聊天、日历和企业搜索统一在一起，所有功能都由以上下文驱动的 AI 提升。我们是一家以 AI 为核心的企业。每位团队成员都需要每天使用 AI，并且我们在招聘过程中会评估 AI 的熟练程度。加入我们，一起重新定义可能的边界。🚀
我们正在寻找一位中型市场客户经理，要求有通过新客户获取持续超额完成配额的记录，同时具备一定的客户管理经验，包括扩展和续约。您应有咨询式销售流程的经验，销售 SaaS（理想的是生产力解决方案），并有与中小型到大型公司合作的经验，覆盖多个行业。
您本质上是一个解决方案销售者，经过训练并拥有相关经验，对客户充满真正的兴趣，并自信地与客户沟通。同时，您是一个有说服力的自我驱动力强的人，善于倾听，能够在跨部门沟通中保持高度的个人责任感，并维护健康的销售管道。由于大部分时间将用于与客户的邮件、电话和网络会议，我们期望您在开拓客户、展示和成交时展现出积极向上的态度！
我们不感兴趣于激进或烦人的销售手段——我们认为产品本身才是转化的关键。我们的核心优势应围绕如何确保客户看到我们所提供解决方案的价值。如果您准备好进入独角兽俱乐部的终身旅程，请随时点击申请按钮！
必须位于波士顿或圣地亚哥，并愿意每周到办公室工作 2-3 天。
职位描述：
- 负责中型市场（300-1,000 名员工公司）的所有新业务线索
- 通过将免费试用、营销合格线索或演示请求转化为付费客户，实现并持续超额完成销售管道和销售目标
- 熟悉产品，能够回答来自潜在客户的客服和产品问题
- 通过在线网络会议工具进行客户演示和介绍
- 与增长和市场团队合作，优化线索生成和销售转化工具
- 识别客户群体和新机会，以提高销售管道的质量
任职资格：
- 2-4 年相关销售经验，最好是在完整的销售周期中，从转化新客户到成长和保留现有客户
查看英文原文
At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀
We’re looking for an Mid-Market Account Executive who has a consistent track record of exceeding quota via net new account acquisition, plus some account management experience with expansion and renewals. You should have experience with consultative sales processes, selling SaaS (ideally productivity solutions), and working with mid-size to large companies, across a variety of industries.
You are a solution seller by nature, training, and experience, who is genuinely curious, and confident speaking with customers. And, you’re a persuasive self-starter, a good listener, while having a high degree of personal accountability in communicating cross-functionally and maintaining a healthy sales pipeline. Since a majority of your time will be spent on emails, calls, and web conferences with customers, we expect an infectiously positive attitude when prospecting, presenting, and closing!
We are not interested in aggressive or annoying sales tactics - we believe the product is the real reason for converting. Our secret sauce should be framed around how we can ensure people see the value of the solution we provide. If you’re ready for the ride of a lifetime into the billion-dollar unicorn club, please, by all means, click the apply button!
MUST BE BASED IN BOSTON OR SAN DIEGO AND WILLING TO COMMUTE TO THE OFFICE 2-3 DAYS A WEEK.
The Role:
- Work all new business leads for Mid-Market (300-1,000 employee companies)
- Achieve and consistently exceed pipeline and sales targets by converting free trials, marketing-qualified leads, or demo requests into paid customers.
- Master the product and be able to field customer service and product questions from your leads.
- Perform customer presentations and demos via online web conferencing tools.
- Work with the Growth and Marketing teams to optimize lead generation and sales conversion tools.
- Identify customer segments and new opportunities to improve the quality of the sales pipeline.
Qualifications:
- 2-4 years of relevant sales experience, preferably in all sales cycles, from converting net new prospects to growing and retaining existing customers.
- 2-4 years of SaaS sales cycle experience.
- Excellent written, verbal, and presentation skills.
- Process-driven with diligent attention to detail.
- Experience with completing and leading Requests for Information or Requests for Quotes.
Desirable:
- Experience with project management software or other productivity tools.
- Experience with e-commerce signup flows and field sales.
- Experience with Slack, Front, Salesforce, and Outreach.
- Some exposure to Customer Service and Technical Support processes, and sending responses quickly.
- You prefer building rapport with customers over annoying, aggressive sales tactics.
Equal Opportunity Employer
ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
Privacy Notice
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If you are a Philippine Job Applicant, please also see our Philippine Data Privacy Notice https://t333.s.clickup-attachments-stg.com/t333/d9a53ce2-6d2c-48cd-84b1-ed4e525f9613/Philippine%20Data%20Privacy%20Notice_2024.pdf?view=open for further details.
Visa Sponsorship
Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions.
Fraud Alert
ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com.
AI Processing Notice
ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at AskPeople@ClickUp.com.