数据迁移专员(亚太区)
Data Migration Specialist (APAC)
### **关于ROLLER**
ROLLER不是一家普通的软件即服务公司。我们在全球30多个国家设有分支机构,致力于为休闲和景点行业带来一些激情,并创造不同!我们的使命是通过提供无缝的票务、销售点系统、自助终端、会员服务和数字免责协议流程,帮助 businesses 顺利运营并创造有趣且难忘的客户体验。
但最棒的部分是我们的团队。我们是一支200多名高度热情、充满活力且平易近人的专业人员组成的团队,他们分布在世界各地,共同打造真正非凡的事物。我们志向高远,相信可能性是无限的。随着我们在全球范围内的持续增长,我们期待书写我们的成功故事,并在过程中享受乐趣。
我们真心热爱我们所做的事情,我们正在寻找志同道合的人加入我们这段精彩的旅程。如果你准备成为一支充满活力的团队的一员,并产生真正的影响力,欢迎加入我们,在ROLLER一起创造一些难以忘怀的体验!
#### **职位简介**
作为我们入职团队中的数据迁移专家,你将负责新客户的重大数据迁移项目——涉及从CRM到POS和票务平台的各种系统。你将确保数据的准确性、完整性和操作效率,在帮助客户以干净、可靠的数据顺利启动方面发挥关键作用。
#### **主要职责**
- 领导并执行数据迁移项目,监督全流程并确保准确性、完整性和速度。
- 大量处理客户数据,进行格式化、清理、验证和跨多种系统的映射。
- 利用高级的MS Excel技能,包括数据透视表、查找、Power Query和宏,准备高质量的导入数据。
- 与实施顾问、产品专家和工程团队跨职能协作,确保数据加载成功并进行全面验证。
- 解决数据不一致问题,并设计可扩展的工作流程以提高未来迁移的效率。
- 记录并标准化数据处理流程,创建模板和工具以提高导入的准确性和可重复性。
#### **我们希望你具备**
- 具有3年以上数据迁移、数据分析或实施支持的经验。
- 精通Microsoft Excel,熟练使用公式、宏、Power Query和其他高级技术。
查看英文原文
### **About ROLLER**
ROLLER is not your average software-as-a-service company. With a global presence in over 30 countries, we’re here to bring some excitement to the leisure and attractions industry and make a difference! Our mission is to help businesses operate smoothly and create fun and memorable guest experiences by providing seamless ticketing, point-of-sale, self-serve kiosks, memberships, and digital waiver processes.
But here’s the best part: our team. We’re a group of 200+ highly passionate, enthusiastic, and down-to-earth professionals located all around the world who are all working together to build something truly remarkable. We’re aiming high and believe that the possibilities are endless. As we continue to grow globally, we’re excited to write our success story and have fun along the way.
We genuinely love what we do, and we’re looking for like-minded people to join us on this amazing journey. If you’re ready to be part of a dynamic team and make a real impact, come aboard and let’s create some unforgettable experiences together at ROLLER!
#### **About the Role**
As a Data Migration Specialist within our onboarding team, you'll lead critical data migration projects for new customers—across systems ranging from CRMs to POS and ticketing platforms. You will ensure data accuracy, completeness, and operational efficiency, playing a pivotal role in helping our customers hit the ground running with clean, reliable data.
#### **Key Responsibilities**
- Lead and execute data migration projects, overseeing end-to-end processes and ensuring accuracy, completeness, and speed.
- Work extensively with customer data, performing formatting, cleansing, validation, and mapping across diverse systems.
- Leverage advanced MS Excel skills, including pivot tables, lookups, Power Query, and macros, to prepare high-quality imports.
- Collaborate cross-functionally with Implementation Consultants, Product Specialists, and Engineering to guarantee successful data loading and thorough validation.
- Troubleshoot data inconsistencies and design scalable workflows for more efficient future migrations.
- Document and standardize data handling processes, creating templates and tools to enhance import accuracy and repeatability.
#### **About You**
- You have 3+ years of experience in data migration, data analysis, or implementation support.
- You're highly proficient in Microsoft Excel, and comfortable using formulas, macros, Power Query, and other advanced techniques.
- You’ve managed large datasets and executed complex data imports across different platforms.
- You possess a strong understanding of data structures, normalization, and data integrity.
- You have exceptional attention to detail, organization skills, and a passion for data cleanliness.
- You are comfortable interfacing with clients, confidently communicating data formatting requirements.
- Familiarity with cloud-based platforms (CRMs, POS, ticketing) is a plus.
- Bonus: experience with Power BI, SQL, or data visualization tools.
**Location:** The position will be a remote position and working hours will be from 12-3am GMT+1 and from 9-12pm GMT+1
#### **Perks!**
- You get to work on a category-leading product that customers love in a fun, high-growth industry! Check our [Capterra](https://www.capterra.com/p/164715/ROLLER/reviews/) and [G2](https://www.g2.com/products/roller-software/reviews#reviews) reviews.
- Engage in our ‘Vibe Tribe’ - led by our team members; you can contribute to company-wide initiatives directly. Regular events and social activities, fundraising & cause-related campaigns... you name it. We're willing to make it happen!
- Work with a driven, fun, and switched-on team that likes to raise the bar in all we do.
#### **What You Can Expect**
1. **Initial call with our Talent Acquisition Manager** You’ll have an initial call with our Talent Acquisition Manager to chat through some of your experience to date, salary expectations, and you can check off any initial questions you might have.
2. **Technical Assessment** You will receive two take-home technical assessments to evaluate your skills in API usage, data import, and data manipulation.
3. **Loop Interviews** This is where you will get to meet our wider ROLLER team to do a ‘vibe check’ on us to make sure our culture & vibe meet what you are looking for!
4. **Offer** If all lights are green and the fit feels right, we’ll conduct reference checks and you’ll receive an offer to join!
_Successful applicants will be required to complete a background check (including criminal history) prior to commencement of employment._