酒店客户服务与支持
Hospitality Customer Care and Support
职位概述
我们正在寻找有动力的候选人，他们喜欢帮助客户协调预订及相关服务，可能包括住宿、活动、交通安排和基于活动的服务。
此职位仅限于注重细节、以客户为中心、能够多任务处理，并且能够在远程环境中独立工作的人员。
主要职责
协助客户进行个性化服务安排
研究并比较可用选项以满足客户偏好
确认预订并确保细节准确
通过电子邮件和电话提供清晰专业的沟通
支持更新、修改和服务相关咨询
完成必要的培训并参与持续培训
我们提供的福利
全远程职位
灵活的工作时间
支持性的团队文化
任职要求
必须已获得在美国、英国、墨西哥、澳大利亚、西班牙或拉丁美洲的工作授权
具备良好的英文书面和口语沟通能力
可靠的互联网连接和智能手机（电脑也建议使用）
年龄至少18岁
最初发布于 Himalayas
查看英文原文
Role Overview
We are seeking motivated candidates who enjoy assisting their clientele with coordinating reservations and related services, which may include accommodations, activities, transportation arrangements, and event-based services.
This role is only for those who are detail-oriented, client-centered, multitaskers, and are comfortable working independently in a remote environment.
Key Responsibilities
Assist clients with making personalized service arrangements
Research and compare available options to meet client preferences
Confirm reservations and ensure accuracy of details
Provide clear, professional communication via email and phone
Support updates, modifications, and service-related inquiries
Complete required training and participate in ongoing training
What We Offer
Fully remote role
Flexible schedule
Supportive team culture
Qualifications
Must be authorized to work in the US, UK, Mexico, Australia, Spain, or Latin America
Strong written and verbal English communication skills
Reliable internet connection and smartphone (computer is also recommended)
Must be at least 18 years old
Originally posted on Himalayas