应收账款分析师
ACCOUNTS RECEIVABLE ANALYST
关于公司
SourceHub 是 ScanSource 集团的共享服务中心（SSC），ScanSource 是一家成立于 1992 年、总部位于南卡罗来纳州格林维尔的美国跨国公司。ScanSource 专注于从微软、戴尔、惠普、英特尔和联想等领先合作伙伴处分销全球科技产品和服务，为客户提供推动其数字化转型的创新和支持。
作为 SourceHub，我们负责以高效和高质量的方式提供财务与会计、人力资源、信息技术、采购与供应链、法律与合规以及一般行政服务。
我们正在寻找一名应收账款分析师，以支持并执行日常应收账款工作，确保差异及时解决、现金流优化以及卓越的客户体验。
该职位将负责账户对账、争议解决、客户沟通和跨部门协作，从而促进财务准确性、合规性及持续流程改进。
- 分析、对账并解决有担保和无担保客户应收账款中的差异。
- 调查索赔、扣除项、少付款和未结发票的根本原因，确保及时准确地解决。
- 与客户和内部团队（客户服务、销售、配送中心、会计）有效沟通，解决账户问题。
- 在 ERP 系统（如 SAP）、电子客户档案及相关工具中保持账户活动的准确记录。
- 对账未结贷项凭证，并确保未付或部分付款发票的正确匹配或解决。
- 分析重复出现的问题，识别趋势，并为持续改进计划做出贡献。
- 在复杂或敏感的账户讨论中，与内部和外部利益相关者的中层和高级管理层进行沟通。
- 通过适当的研究和文档协调退款请求，以完成账户关闭。
- 确保符合与应收账款和收款相关的内部政策、程序和文档标准。
- 会计、金融、工商管理或相关领域的学士学位，或同等的相关专业经验。
- 英语流利，能够参与日常会议并为美国总部准备报告。
- 具有账户管理相关工作经验
查看英文原文
About the Company
SourceHub operates as a Shared Services Center (SSC) for the ScanSource Group, a U.S.-based multinational company founded in 1992 and headquartered in Greenville, South Carolina. ScanSource specializes in the distribution of global technology products and services from leading partners such as Microsoft, Dell, HP, Intel, and Lenovo, delivering innovation and support that drive our customers’ digital transformation.
As SourceHub, we are responsible for delivering Finance and Accounting, Human Resources, Information Technology, Procurement and Supply Chain, Legal and Compliance, and general administrative services with efficiency and quality.
We are currently seeking an Account Receivable Analyst to support and execute daily accounts receivable activities, ensuring timely resolution of discrepancies, cash flow optimization, and a superior customer experience.
This professional will be responsible for account reconciliation, dispute resolution, customer interaction, and cross-functional collaboration, contributing to financial accuracy, compliance, and continuous process improvement.
- Analyze, reconcile, and resolve discrepancies in secured and unsecured customer accounts receivable.
- Investigate root causes of claims, deductions, short payments, and unsettled invoices, ensuring timely and accurate resolution.
- Communicate effectively with customers and internal teams (Customer Service, Sales, Distribution Centers, Accounting) to resolve account issues.
- Maintain accurate documentation of account activities within ERP systems (e.g., SAP), Electronic Customer Files, and related tools.
- Reconcile open credit memos and ensure proper matching or resolution of unpaid or partially paid invoices.
- Analyze recurring issues to identify trends and contribute to continuous improvement initiatives.
- Interact with middle and senior management of internal and external stakeholders during complex or sensitive account discussions.
- Coordinate refund requests through proper research and documentation to finalize account closures.
- Ensure compliance with internal policies, procedures, and documentation standards related to accounts receivable and collections.
- Bachelor’s degree in Accounting, Finance, Business Administration, or a related field, or equivalent relevant professional experience.
- Fluent English, with the ability to participate in daily meetings and prepare reports for the U.S. headquarters.
- Previous experience in accounts receivable, credit, collections, or financial operations.
- Strong knowledge of account reconciliation, dispute resolution, and financial analysis.
- Experience working with ERP systems such as SAP and electronic customer documentation tools.
- Proficiency in Microsoft Excel and other Office applications.
- Strong analytical, problem-solving, and decision-making skills, with high attention to detail.
- Ability to manage multiple priorities in a fast-paced environment while meeting strict deadlines.
- Excellent communication skills with the ability to interact effectively with customers and cross-functional teams.
- Self-motivated, organized, and able to work independently with minimal supervision.
- Commitment to collaboration, continuous improvement, and best practices within a shared services environment.
Informações adicionais
- Employment under CLT regime (Brazil).
- Competitive salary, aligned with current market standards.
- Meal and/or food allowance (BRL 40.00 per business day).
- Transportation allowance or free on-site parking.
- Health insurance plan.
- Dental insurance plan.
- TotalPass.
- Remote work model.
- Annual Profit-Sharing Program (PPR), based on performance and goal achievement.
- Birthday Day Off.
- Life insurance.
Originally posted on Himalayas