客户经理 | 增长扩展 | 波士顿
Account Executive | Growth Expansion | Boston
在 ClickUp，我们正在打造未来的工作方式：首个真正融合 AI 的工作空间，将任务、文档、聊天、日历和企业搜索统一在一起，所有功能都由以情境驱动的 AI 提升。我们是一家以 AI 为核心的企业。每位团队成员都被期望每天使用 AI，并且我们在招聘过程中会评估 AI 熟练程度。加入我们，一起重新定义可能的边界。🚀
我们正在寻找一位客户经理，其有通过扩大客户群实现超额完成配额的稳定记录，包括交叉销售和升级销售机会。您应具备咨询式销售流程的经验，销售 SaaS（理想情况下是生产力解决方案），并有与中型到大型公司合作的经验，覆盖多种行业。
您本质上是一位解决方案销售人员，经过训练并拥有相关经验，对与客户交流充满真正的兴趣和自信。同时，您是一个有说服力的自我驱动力强的人，善于倾听，并在跨部门沟通和维护健康的销售管道方面具有高度的个人责任感。由于您大部分时间将用于与客户的邮件、电话和网络会议，我们期待您在开拓客户、展示产品和成交时展现出积极乐观的态度！
我们不感兴趣的是激进或令人讨厌的销售手段——我们认为产品本身才是促成转化的关键。我们的核心优势应围绕如何确保客户看到我们所提供解决方案的价值。如果您准备好进入价值数十亿美元的独角兽俱乐部，那么请务必点击申请按钮！
此职位需要每周三天在马萨诸塞州波士顿的办公室工作。
职位职责：
- 全流程管理：负责并管理现有 ClickUp 客户的整个销售流程——建立销售线索，筛选潜在客户，并完成交易——进行交叉销售、升级销售，并扩大 ClickUp 在现有客户组织中的影响力。
- 目标达成：通过将免费试用、营销合格线索（MQL）和演示请求转化为付费客户，持续达成并超越销售目标和销售线索目标。
- 产品精通：成为 ClickUp 平台的专家，能够自信地回答客户的服务和产品问题。
- 展示与演示：通过在线网络会议工具进行有说服力的产品展示和演示。
- 跨职能协作：与销售开发、市场、解决方案工程和客户成功团队合作，确保客户旅程的无缝衔接。
查看英文原文
At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀
We’re looking for an Account Executive who has a consistent track record of exceeding quota via expanding client footprint through cross-selling and upselling opportunities. You should have experience with consultative sales processes, selling SaaS (ideally productivity solutions), and working with mid-size to large companies, across a variety of industries.
You are a solution seller by nature, training, and experience, who is genuinely curious, and confident speaking with customers. And, you’re a persuasive self-starter, a good listener, while having a high degree of personal accountability in communicating cross-functionally and maintaining a healthy sales pipeline. Since a majority of your time will be spent on emails, calls, and web conferences with customers, we expect an infectiously positive attitude when prospecting, presenting, and closing!
We are not interested in aggressive or annoying sales tactics - we believe the product is the real reason for converting. Our secret sauce should be framed around how we can ensure people see the value of the solution we provide. If you’re ready for the ride of a lifetime into the billion-dollar unicorn club, please, by all means, click the apply button!
This role requires 3 days a week in office in Boston, MA.
The Role:
- Full Cycle Management: Own and manage the full sales cycle with current ClickUp Customers—building pipeline, qualifying leads, and closing deals - cross-selling, upselling, and expanding ClickUp’s footprint within current customer organizations.
- Target Achievement: Consistently achieve and exceed pipeline and sales targets by converting free trials, marketing-qualified leads (MQLs), and demo requests into paid customers.
- Product Mastery: Become an expert on the ClickUp platform to confidently field customer service and product questions.
- Presentations & Demos: Deliver compelling product presentations and demos via online web conferencing tools.
- Cross-Functional Collaboration: Partner with Sales Development, Marketing, Solutions Engineering, and Customer Success to ensure a seamless customer journey.
- Strategic Sourcing: Identify new customer segments and uncover opportunities to improve pipeline quality through proactive prospecting and account expansion.
Qualifications:
- Experience: 2+ years of relevant full sales cycle experience, with an emphasis on expansion - cross-selling, upselling, and expanding current business (preferably in a high-velocity SaaS environment).
- Track Record: Proven ability to meet or exceed sales quotas.
- Skills: Strong communication, presentation, and negotiation skills.
- Adaptability: Comfortable working in a fast-paced, ever-evolving environment.
- Technical Savvy: Familiarity with CRM tools like Salesforce or HubSpot.
- Mindset: You are a "solution seller" by nature—genuinely curious, a good listener, and highly accountable.
Desirable:
- Experience with project management software or productivity tools.
- Exposure to e-commerce signup flows or field sales.
Equal Opportunity Employer
ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
Privacy Notice
ClickUp collects and processes personal data in accordance with applicable data protection laws. You can find further details by viewing our Global Candidate Privacy Notice. https://clickup.com/careers-terms/candidate-privacy-notice
If you are a Philippine Job Applicant, please also see our Philippine Data Privacy Notice https://t333.s.clickup-attachments-stg.com/t333/d9a53ce2-6d2c-48cd-84b1-ed4e525f9613/Philippine%20Data%20Privacy%20Notice_2024.pdf?view=open for further details.
Visa Sponsorship
Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions.
Fraud Alert
ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com.
AI Processing Notice
ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at AskPeople@ClickUp.com.