高级系统与自动化经理
Senior Systems & Automation Manager
**Spryker 是谁？**
Spryker 成立的初衷是解决刚性、单体式商务平台的局限性，提供模块化、无头和 API 优先的解决方案。我们的技术使企业能够快速构建、扩展和定制 B2B、B2C 和市场模式的数字商务体验。
我们受到 Ricoh、Siemens、Daimler、BOSCH、ZF、Hilti 和 ALDI 等行业领导者的信任。除了技术之外，我们还提供无与伦比的合作与共同创新，与客户紧密合作以实现卓越成果。这种承诺使我们在市场上甚至与最大的竞争对手相比，也成为首选合作伙伴。
阅读更多 [客户的好评](https://spryker.com/customer-overview/)，看看 [分析师](https://spryker.com/2024-gartner-magic-quadrant/) 对我们的评价。
作为 **高级系统与自动化经理**，你将负责推动 Spryker 团队高效运作并全球扩展的系统和流程自动化。HubSpot 将是一个关键平台，但你的职责将涵盖更广泛的系统环境。
**职位描述**
向 **企业技术和创新总监** 汇报，你将成为 Spryker 在系统和自动化方面的主要负责人和专家。作为个人贡献者，你将在营销、销售、营收运营、客户成功、财务、数据、安全和技术部门之间工作，确保我们的系统可靠、连接良好、治理得当且符合需求。你将结合实际的系统管理与路线图规划、流程改进、利益相关者管理和用户赋能。
**你将：**
- 负责 HubSpot 和 Spryker 更广泛系统生态系统的管理、配置、治理和持续改进。
- 将业务需求转化为可扩展的系统解决方案、集成、工作流、自动化和报告改进。
- 维护收入生命周期中的数据质量、访问控制、文档、系统可靠性以及一致的流程。
- 领导系统项目，包括工具评估、实施、迁移、测试、部署和用户赋能。
- 与利益相关者和供应商合作，提高采用率，减少手动工作，并制定实用的系统路线图。
**你需要：**
**经验与技能：**
- 在营收系统、业务系统、CRM 管理或营收运营技术领域有 7 年以上经验，最好是在 B2B SaaS 环境中。
- 具备良好的系统管理能力，熟悉自动化流程和跨部门协作。
查看英文原文
**WHO IS SPRYKER?**
Spryker was founded to address the limitations of rigid, monolithic commerce platforms by providing a modular, headless, and API-first solution. Our technology enables businesses to quickly build, scale, and customise digital commerce experiences across B2B, B2C, and marketplace models.
We are trusted by industry leaders such as Ricoh, Siemens, Daimler, BOSCH, ZF, Hilti, and ALDI. Beyond technology, we offer unparalleled collaboration and co-innovation, working closely with our clients to achieve exceptional outcomes. This commitment makes us the partner of choice, even when compared to the largest competitors in the market.
Read more [happy stories from our customers](https://spryker.com/customer-overview/) and see what is being said about us by the [analysts](https://spryker.com/2024-gartner-magic-quadrant/).
As a **Senior Systems & Automation Manager**, you will own the systems and process automations that enable Spryker's teams to work effectively and scale globally. HubSpot will be a key platform, but your responsibility will cover the wider systems landscape.
**THE ROLE**
Reporting to the **Director of Enterprise Technology and Innovation**, you will be Spryker's primary owner and subject-matter expert for systems and automations. As an individual contributor, you will work across Marketing, Sales, Revenue Operations, Customer Success, Finance, Data, Security, and Technology to ensure our systems are reliable, connected, well governed, and fit for purpose. You will combine hands-on system ownership with roadmap planning, process improvement, stakeholder management and user enablement.
**You will:**
- Own the administration, configuration, governance, and continuous improvement of HubSpot and Spryker's wider systems ecosystem.
- Translate business requirements into scalable system solutions, integrations, workflows, automations, and reporting improvements.
- Maintain data quality, access controls, documentation, system reliability, and consistent processes across the revenue lifecycle.
- Lead system projects, including tool evaluations, implementations, migrations, testing, rollouts, and user enablement.
- Partner with stakeholders and vendors to improve adoption, reduce manual work, and build a practical systems roadmap.
**WHAT YOU NEED**
**Experience & Expertise:**
- 7+ years of experience in revenue systems, business systems, CRM administration, or Revenue Operations technology, ideally in a B2B SaaS environment.
- Advanced hands-on experience with HubSpot, including configuration, workflows, data models, permissions, reporting, and governance.
- Strong understanding of the end-to-end revenue lifecycle and experience managing systems across Marketing, Sales, Customer Success, and related teams.
- Experience with APIs, integrations, data quality, automation, systems projects, vendor management, and cross-functional change.
- Experience in commerce, e-commerce, or a complex B2B technology environment is a plus.
**Technical Toolkit:**
- HubSpot, NetSuite, n8n, and other CRM, marketing automation, sales engagement, customer success, CPQ, billing, enrichment, data, and reporting platforms.
- Working knowledge of APIs, webhooks, data modelling, integration platforms, analytics, and reporting tools; SQL or data warehouse experience is a plus.
- Familiarity with tools such as Jira, Confluence, Slack, and similar collaboration and documentation platforms.
**Ways of Working:**
- Strategic and hands-on, with the ability to own the direction while also configuring systems and solving problems directly.
- Structured, pragmatic, and detail-oriented, with a strong focus on data quality, reliability, and continuous improvement.
- A clear communicator and collaborative partner who can work independently as an individual contributor in an international, remote-first environment.
- Fluency in English is required; German language skills are nice to have but not mandatory.**#LI-Remote**
#### **THE BENEFITS OF BEING A SPRYKEE:**
🤹♀️ **Ultimate Flexibility:**
Work from anywhere with fully flexible hours and unlimited vacation days. Enjoy a generous office equipment allowance to create a workspace that inspires your best work—wherever you are.
🧗 **Growth Opportunities:**
Invest in your future with a dedicated budget for self-learning tools, training, workshops, and language classes. Benefit from regular 360° feedback and personalized development plans that help you grow both personally and professionally.
🪢 **Inclusive & Diverse Culture:**
Embrace your authentic self in an environment that celebrates diversity. We actively support affinity groups, partner with various organizations, and have our own Diversity Council—ensuring everyone has a voice and equal opportunities to shine.
✨ **The Spryker Spirit:**
Experience a low-ego, collaborative culture that values connection and innovation. Join a community that regularly hosts engaging virtual and in-person events, from casual meetups to legendary gatherings in surprising locations.
🚀 **Cutting-Edge Innovation:**
Be at the forefront of enterprise commerce by working with the latest technologies and tools. At Spryker, innovation isn’t just part of our product—it’s in our DNA. Help us shape the future of digital transformation.
🌊 **Embrace the FLOW:**
Live our FLOW philosophy—Flexible, Life, Oryx, Work—which redefines the work-life balance. We focus on outcomes over outputs, empowering you to integrate work seamlessly with your life aspirations and enjoy a truly dynamic work experience.
**HERD STATEMENT**
We are innovators, challengers, and proactive solution-seekers. We are empathic lateral thinkers and team players first. But above all, we are all different, and that is what makes our Spryker herd unique!
At Spryker, we are proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or disability status.
Our Spryker herd welcomes all.
Spryker solely collaborates with selected agencies where terms and conditions are in place and does not accept unsolicited headhunters or agency-sent resumes.
Check out our [Career page](https://spryker.com/en/career/), [Instagram](https://www.instagram.com/spryker/?hl=en), and [LinkedIn](https://www.linkedin.com/company/spryker/?viewAsMember=true) for more.