业务运营经理，业务营销
Business Operations Manager, Business Marketing
关于团队
OpenAI 的使命是确保通用人工智能造福全人类。
商业营销团队通过制定和执行策略，推动 OpenAI 产品和平台在核心商业受众中的认知度、参与度和使用率，从而为实现负责任且广泛的人工智能采用做出贡献。
战略与运营职能通过运营模式和节奏、战略规划、组合、资源和投资管理、衡量和组织学习来支持商业营销，使我们的团队能够以清晰和自信的方式快速推进。
这是一个混合岗位，位于旧金山湾区（优先）或纽约市，每周三天。
关于职位
商业营销部门行动迅速，这个职位贴近实际工作。我们正在寻找一位分析能力强、高度协作的商业运营经理，能够将复杂的营销预算转化为更好的日常决策。您将与营销负责人、战略财务、采购、数据科学、代理机构和地区团队合作，制定和控制支出计划，管理承诺，回答紧急问题，并将投资数据转化为明确的行动。这个职位不适合偏好后台运营的人。您将深入业务，了解各团队的目标，并帮助他们更自信地加快进度。
您将负责在全球高度矩阵化的团队中进行预算管理的运营节奏：维护对分配、采购订单、合同、实际支出、预测和风险的可信视图；协调不同营销职能、地区和共享服务的输入；并向领导层和战略财务展示权衡取舍。您还将与数据科学团队合作，更好地将支出与成果联系起来，主导有用的临时分析，并构建由人工智能驱动的工具和工作流程，减少预算管理中的摩擦，使信息更加及时、直观和真正有用。
在这个职位上，您将：
- 负责分配、预测、承诺、采购请求、采购订单、发票、应计费用、实际支出和对账的日常预算管理。
- 与商业营销负责人和战略财务合作，落实分配决策，维护预测，准备情景分析，并展示权衡取舍。
- 与各个活动的营销负责人并肩工作，甚至
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About the Team
OpenAI’s mission is to ensure that general-purpose artificial intelligence benefits all of humanity.
The Business Marketing team contributes to our broader mission of ensuring responsible and widespread adoption of artificial intelligence by developing and executing strategies that drive awareness, engagement, and usage for OpenAI’s products and platform amongst core business audiences.
The Strategy & Operations function supports Business Marketing with operating models and cadences; strategic planning; portfolio, resource, and investment management; measurement and organizational learning that empower our teams to move at pace with clarity and confidence.
This is a hybrid role, based in San Francisco Bay Area (preferred) or New York City three days a week.
About the Role
Business Marketing moves quickly, and this role sits close to the work. We’re looking for an analytical, highly collaborative Business Operations Manager who can turn a complex marketing budget into better day-to-day decisions. You will partner with marketing leaders, Strategic Finance, Procurement, Data Science, agencies, and regional teams to plan and pace spend, manage commitments, answer urgent questions, and translate investment data into clear actions. This role is not for someone who prefers back-office operations. You will be embedded in the business, understand what teams are trying to achieve, and help them move faster with confidence.
You will run the operating rhythm for budget administration across a global, highly matrixed team: maintaining a trusted view of allocations, POs, contracts, actuals, forecasts, and risks; reconciling inputs across different marketing functions, regions, and shared services; and surfacing tradeoffs for leadership and Strategic Finance. You will also partner with Data Science to better connect spend to outcomes, lead useful ad hoc analysis, and build AI-enabled tools and workflows that take the friction out of budget management and make the information more timely, intuitive, and genuinely useful.
In this role, you will:
- Own day-to-day budget administration across allocations, forecasts, commitments, purchase requests, purchase orders, invoices, accruals, actuals, and reconciliation.
- Partner with Business Marketing leadership and Strategic Finance to operationalize allocation decisions, maintain forecasts, prepare scenarios, and surface tradeoffs.
- Work side-by-side with marketing leaders across campaigns, events, agencies, contractors, regions, and shared services to plan, pace, track, and manage spend.
- Manage the purchasing and contract lifecycle with Procurement, Finance, Legal, agencies, contractors, and vendors, including POs, SOWs, renewals, rate cards, and commitments.
- Maintain a trusted global view of spend; reconcile conflicting inputs, identify variances, duplicate costs, timing differences, and at-risk spend, and escalate material issues early.
- Build models, dashboards, and ad hoc analyses that connect investments to business goals and help leaders decide what to fund, reduce, defer, challenge, or escalate.
- Partner with Data Science and Analytics to improve how Business Marketing understands ROI, effectiveness, and the relationship between spend and outcomes.
You might thrive in this role, if you:
- Bring 4+ years of experience in business operations, strategic finance, FP&A, marketing operations, business analytics, consulting, or a related quantitative role in a fast-moving, matrixed organization; B2B business understanding preferred.
- Strong hands-on experience with significant, at scale budgets, forecasts, purchase orders, commitments, accruals, invoices, and reconciliation.
- Excellent analytical skills and genuine curiosity: you enjoy digging into messy data, answering ad hoc questions, and finding the business story behind the numbers.
- Practical understanding of purchasing, contracts, agencies, vendors, and the operational details that keep spend moving responsibly.
- Ability to communicate clearly, build trust with marketers and finance partners, and create alignment across different marketing functions, regions, and shared services without formal authority.
- An AI-native builder mindset: you see a repetitive spreadsheet, approval, reconciliation, or reporting task and start thinking about how to make it simpler, faster, and more useful.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
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At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.