数据科学家，商业
Data Scientist, Business
关于团队
业务数据科学团队利用数据和分析来优化业务表现，推动增长并促进有意义的合作伙伴关系，目标是确保OpenAI倡议的持续且有影响力的扩展，以最大化AGI对全人类的益处。我们与销售（GTM）、市场、合作伙伴、支持、财务、产品和增长部门合作。
关于职位
作为我们的业务数据科学团队成员，你将帮助在OpenAI建立以数据驱动的洞察生成、决策和战略文化。此职位专注于我们业务产品（ChatGPT团队、ChatGPT企业版和API）中的客户成功。你将参与项目，例如在客户生命周期中识别干预机会以推动激活和上手，识别新功能发布的目标受众，以及衡量电子邮件、活动和其他干预措施的效果以推动产品持续参与。
该职位位于加利福尼亚州旧金山或纽约州纽约市。我们采用每周3天在办公室的混合工作模式，并为新员工提供搬迁协助。
在此职位中，你将：
- 作为值得信赖的合作伙伴嵌入我们的客户成功组织，发现新的方式来推动我们业务产品的客户采用和参与。
- 建立关键指标，进行实验并执行分析，帮助我们理解推动采用/参与的努力的增量效果。
- 主动提出见解和机会以推动参与和增长。
- 构建工具和系统，使利益相关者能够自助获取常规数据和见解，从而腾出时间进行更有杠杆作用的分析。
- 成为OpenAI数据和系统的专家。通过与数据工程、财务和其他业务团队的合作，你将自助获取我们业务的所有底层数据并从中得出见解。
- 与其他公司内的数据科学家合作，分享知识并不断整合组织内的学习成果
如果你具备以下条件，可能会在这个职位上表现出色：
- 在动态、结果导向的组织中至少有10年以上数据科学相关经验。
- 在统计学和因果推断方面有专长，能够在实验和观察性因果推断研究中应用。
- 精通定量编程语言，如Python和R。
- 精通SQL，有从大型数据集中提取数据的丰富经验。
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About the Team
The Business Data Science team uses data and analytics to optimize business performance, drive growth, and foster meaningful partnerships, with the goal of ensuring the sustained and impactful expansion of OpenAI's initiatives to maximize the benefits of AGI for all of humanity. We partner with Sales (GTM), Marketing, Partnerships, Support, Finance, Product, and Growth.
About the Role
As a member of our Business Data Science team, you will help build a data-driven culture around insight generation, decision making, and strategy at OpenAI. This role is focused on driving customer success within our business products (ChatGPT Team, ChatGPT Enterprise, and API). You will work on projects such as identifying opportunities for interventions within a customer lifecycle to drive activation & onboarding, identifying target audiences for new feature launches, and measuring the efficacy of emails, events, and other interventions to drive ongoing engagement with our products.
This role is based in San Francisco, CA or New York, NY. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
In this role, you will:
- Embed with our Customer Success organization as a trusted partner, uncovering new ways to drive customer adoption and engagement of our business products.
- Establish key metrics, run experiments, and perform analysis to help us understand the incrementality of our efforts to drive adoption/engagement.
- Proactively surface insights and opportunities to drive engagement and growth.
- Build tools and systems for stakeholders to self-serve routine data and insights freeing up time to work on more leveraged analyses.
- Become an expert in OpenAI’s data and systems. Through partnership with Data Eng, Finance and other business teams, you will self-serve all the underlying data for our business and derive insights from them.
- Partner with other data scientists across the company to share knowledge and continually synthesizing learnings across the organization
You might thrive in this role if you have:
- At least 10+ years of experience in Data Science roles within dynamic, outcome-driven organizations.
- Expertise in statistics and causal inference, applied in both experimentation and observational causal inference studies.
- Proficiency in quantitative programming languages, such as Python and R.
- Expertise in SQL, with extensive experience extracting large datasets and designing ETL workflows.
- Experience using business intelligence tools, such as Mode, Tableau, and Looker.
- Strategic and impact-driven mindset, capable of translating complex business problems into actionable frameworks.
- Ability to build relationships with diverse stakeholders and cultivate strong partnerships.
- Strong communication skills, including the ability to bridge technical and non-technical stakeholders and collaborate across various functions to ensure business impact.
- Ability to craft clear data stories using decks, memos, and dashboards to drive decision-making at every level.
- Best-in-class attention to detail and unwavering commitment to accuracy.
- Proven track record in solving problems within Finance, Marketing, Partnerships, Sales, Support, or other GTM areas.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.
OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.