促销与活动助理 - 家庭
Promo and Events Assistant - Home
成为精彩故事的一部分。
梅西百货不仅仅是一家商店。我们是一个故事，一个在过去160多年里赢得了美国人心的故事。一个关于创新与传统的故事……关于激发灵感的店铺和令人无法抗拒的产品……关于梅西百货7月4日烟花表演的兴奋感，以及感恩节游行的奇妙体验。我们参与了无数客户和同事的难忘时刻和里程碑。这些故事让这里成为一个特别的工作场所。
职位概览
促销与活动助理支持在Macys.com上促销活动和营销活动的设置、执行和优化。该职位与网站商品管理、市场部、创意部、联盟营销及海外团队紧密合作，确保促销活动、优惠、内容和客户体验准确配置、测试并按时上线。
促销与活动助理通过协调活动设置、验证优惠、管理CRM和促销链接集成、审查业务和客户洞察，并促进跨职能协作，支持促销活动的端到端网站执行。该职位帮助确保促销资产、优惠、内容和网站体验准确实施，并按照计划交付，同时主动向网站商品管理、市场部、创意部、联盟营销及海外合作伙伴沟通更新、执行要求、风险和建议。
您将负责
· 支持在Macys.com上促销活动和营销活动的端到端设置和执行，确保优惠、链接、资产和内容准确且具备上线条件。
· 协调促销活动的CRM链接需求，确保面向客户的体验与活动目标和上线时间线一致。
· 与网站商品管理、市场部、创意部、联盟营销及海外团队合作，收集需求、验证细节并支持活动及时执行。
· 在上线前验证促销组件，包括优惠、促销代码、CRM链接、网站资产、内容顺序和客户旅程。
· 进行测试和质量保证，确保促销信息、链接、功能和客户体验按预期运行。
· 审查业务表现和客户洞察，识别优化机会，并就活动执行提出改进建议。
· 向跨职能团队通报活动状态、上线准备情况、变更、风险和关键更新。
查看英文原文
Be part of an amazing story.
Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.
Job Overview
The Promo & Events Assistant supports the setup, execution, and optimization of promotional events and campaigns on Macys.com. This role partners closely with Site Merchandising, Marketing, Creative, Affiliate, and offshore teams to ensure promotional events, offers, content, and customer experiences are accurately configured, tested, and launched on time.
The Promo & Events Assistant supports end-to-end site execution for promotional events by coordinating event setup, validating offers, managing CRM and promotional link integration, reviewing business and customer insights, and facilitating cross-functional collaboration. This role helps ensure promotional assets, offers, content, and site experiences are implemented accurately and delivered according to plan while proactively communicating updates, execution requirements, risks, and recommendations to Site Merchandising, Marketing, Creative, Affiliate, and offshore partners.
What You Will Do
- Support the end-to-end setup and execution of promotional events and campaigns on Macys.com, ensuring offers, links, assets, and content are accurate and launch-ready.
- Coordinate CRM linking requirements for promotional events, ensuring customer-facing experiences align with event objectives and launch timelines.
- Partner with Site Merchandising, Marketing, Creative, Affiliate, and offshore teams to gather requirements, validate details, and support timely event execution.
- Validate promotional components prior to launch, including offers, promo codes, CRM links, site assets, content sequencing, and customer journeys.
- Conduct testing and quality assurance to ensure promotional messaging, links, functionality, and customer experiences perform as intended.
- Review business performance and customer insights to identify opportunities for optimization and recommend enhancements to event execution.
- Communicate event status, launch readiness, changes, risks, and key updates to cross-functional stakeholders.
- Track project milestones, follow-ups, and outstanding action items to ensure events remain on schedule and execution issues are resolved promptly.
- Provide direction and support to offshore partners by communicating priorities, sharing best practices, and reinforcing execution standards.
- Build and maintain strong cross-functional partnerships with Site Merchandising, Marketing, Creative Production, Affiliate, and offshore teams to deliver seamless promotional events and customer experiences.
- Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.
- In addition to the essential duties mentioned above, other duties may be assigned.
Skills You Will Need
Project & Process Management: Strong organizational skills with the capacity to manage multiple priorities, timelines, dependencies, and deliverables in a fast-paced environment.
Quality Assurance & Attention to Detail: Commitment to accuracy and executional excellence when validating promotional offers, customer journeys, site assets, links, and messaging prior to launch.
Cross-Functional Partnership: Talent for building productive working relationships across Site Merchandising, Marketing, Creative, CRM, Affiliate, and offshore teams to drive seamless execution.
Communication Skills: Clear, proactive communication style that keeps stakeholders informed of project status, launch readiness, risks, issues, and execution requirements.
Analytical Thinking: Capacity to evaluate business performance, customer insights, and promotional results to identify opportunities and recommend improvements.
Customer Focus: Customer-first mindset that ensures promotional experiences, messaging, and site functionality support a seamless shopping journey.
Technical & Systems Proficiency: Proficiency with CRM platforms, promotional management tools, content management systems, reporting tools, and testing processes.
Time Management & Prioritization: Demonstrated effectiveness in balancing competing priorities, adapting to changing business needs, and delivering high-quality work within tight deadlines.
Who You Are
- Candidates with a bachelor’s degree or equivalent work experience in a related field are encouraged to apply.
- This role involves performing essential job functions such as communication, collaboration, and use of office and computer systems. Responsibilities include the ability to access and review written and electronic information, and to move within the work environment and interact with workplace materials as needed to carry out job responsibilities.
- Able to work a flexible schedule based on department and company needs.
What We Can Offer You
Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.
Some additional benefits we offer include:
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal/financial advice
- Tuition reimbursement
Access the full menu of benefits offerings here.
About Us
This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.
Join us and help write the next chapter in our story - apply today!
This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
Originally posted on Himalayas