安全运营中心经理（EMEA）
Manager, Security Operations Center (EMEA)
**汇报对象：安全运营中心总监**
**地点：远程 英国**
**薪资范围：94,500 至 115,000 英镑基本工资，外加奖金和股权**
**我们做什么：**
网络犯罪正在增长，越来越多的企业受到以前只针对大型组织的威胁影响。这迫使我们这样的防御者在最高水平上运作，并加深了我们对希望产生有意义影响的人才的需求。
Huntress 由前 NSA 网络操作员于 2015 年创立，是一个以远程办公为主的团队，致力于让所有规模的企业都能获得企业级网络安全保护。我们与安全团队和服务提供商紧密合作，保护复杂的环境，通常没有足够的时间或人手来处理所有问题。这就是我们选择自主研发技术并配备 24/7 人工主导的安全运营中心（SOC）的原因。因此，我们的平台始终与负责管理它的专家保持连接，确保客户的保护。
目前，Huntress 在全球范围内保护超过 500 万个终端和 1400 万个身份。这些数字持续增长，因为越来越多的企业依赖我们来分担负担并更有信心地运营。每天，你都能看到我们对客户的支持以及我们彼此之间的支持。
**你会做什么：**
Huntress 安全运营中心是一个全球性的安全分析师团队，致力于全年 365 天、全天候调查和响应合作伙伴网络上的事件。日常活动包括在数百万个终端上提供调查、遏制和响应行动。
该职位负责定义和优化流程、工作流和操作手册，以实现有效的日常运营。随着 Huntress 的持续发展，我们专注于扩大运营规模，并通过 10 倍放大人类分析师的能力来提高效率。该职位负责使分析师能够实现我们的使命，并达成内部服务级别目标的响应时间。安全运营经理将与同地区的经理合作，确保全球运营的一致性，同时为分析师团队提供培训机会和职业发展。
**职责：**
- 设计、实施并执行内部流程，以减少倦怠并提高运营中心在全球统一标准和期望下的生产力
- 管理并执行本地和全球的轮班覆盖，确保全年 365 天的 24/7 运营
- 测量和分析运营指标，以评估流程和操作的有效性，并推动持续改进
查看英文原文
**Reports to: Director, Security Operations Center**
**Location: Remote UK**
**Compensation Range: £94,500 to £115,000 base plus bonus and equity**
**What We Do:**
Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact.
Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection.
Huntress now secures more than 5M endpoints and 14M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other.
**What You’ll Do:**
The Huntress Security Operations Center is a global team of security analysts dedicated to investigating and responding to incidents on our partners’ networks 24/7, 365 days a year. Daily activities consist of providing investigation, containment, and response actions across millions of endpoints.
This role is accountable for defining and streamlining processes, workflows, and playbooks that enable effective day-to-day operations. As Huntress continues to grow, we are laser-focused on scaling our operations and force-multiplying our human analysts by 10X. This position is responsible for enabling analysts to meet our mission and achieve internal Service Level Objectives for response times. The Security Operations Manager will work with their peer regional managers to ensure consistent global operations while providing our analyst team with training opportunities and career growth.
**Responsibilities:**
- Design, implement, and enforce internal processes to reduce burnout and increase the productivity of the operations center against a global set of expectations and standards
- Manage and enforce local/global shift coverage to ensure 24/7 operations are maintained 365 days a year
- Meet with analysts in a 1:1 setting weekly to socialize focus initiatives, gather feedback, provide feedback, and enable analysts to progress rapidly in their career
- Contribute to the development and implementation of analyst training programs designed to streamline onboarding and advance analyst skill sets in Digital Forensics, Incident Response, Malware Analysis, Detection Engineering, Threat Hunting, and Automation
- Work with the Product organizations to prioritize the creation of new capabilities designed to augment and force multiple analyst capabilities
- Maintain accountability for routine quality assurance for your designated region
- Engage with our Support organization to create streamlined workflows for partner/customer requests that need Security Operations Center analysis
- Strengthen and mature our existing processes and relationships with our Tactical Response, Threat Hunting, and Detection Engineering teams within the Security organization
- Provide one level of technical leadership for analysts of the Security Operations Center analysts
- Ensure team members fully understand the goals and objectives of Huntress’ mission and how their work fits into the bigger picture
- Provide key input and guidance to company stakeholders such as Marketing, Sales, Support, and Product
- Develop, track, and report on Objectives and Key Results linked to Security Operations Center focus initiatives
- Help operationalize new technologies and services that Huntress brings to market
- Participate in public speaking engagements in both webinar and in-person formats
**What You Bring To The Team:**
- Experience in leading diverse cybersecurity teams with various skills. These teams work in Security Operations, Digital Forensics, Incident Response, Malware Analysis, Threat Hunting, and Detection Engineering
- 5+ years of Security Analyst experience working in a global 24x7 security operations center with a focus on Windows forensics
- 2+ year of team lead or managerial experience in a global operations center or Incident Response role. Preferably within a MSSP, MDR provider, or Incident Response service.
- Actively engaged in the information security community by attending conferences or contributing to conversations/projects in the public domain
- Continually learning and staying up to date on the latest threat actor tradecraft, detection techniques, and security operations concepts
- Ability to identify workflows being performed and create detailed process diagrams and operating procedures
- Effective communicator of highly technical concepts to stakeholders of varying technical backgrounds
- Demonstrated experience leading initiatives or projects that required delegation and accountability to achieve success
- Data-driven approach with experience in Data Science concepts
**What We Offer:**
- 100% remote work environment - since our founding in 2015
- New starter home office set up reimbursement (£398)
- Generous personal leave entitlements
- Digital monthly reimbursement (£92)
- Travel to the US 1-2 times/year for various company events
- Pension
- Access to the BetterUp platform for coaching, personal, and professional growth
_Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are._
_We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status._
_We do discriminate against hackers who try to exploit businesses of all sizes._
**Accommodations:**
_If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to_ [_accommodations@huntresslabs.com_](mailto:accommodations@huntresslabs.com) _. Please note that non-accommodation requests to this inbox will not receive a response._
__Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process, but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our [Candidate Privacy Notice](https://trust.huntress.com/?itemUid=47f0a941-b86f-4864-a0d0-a224a34cfd57&source=click) for more details on our practices and your data privacy rights.__