技术负责人产品设计师 - AI私人银行家
Technical Lead Product Designer - AI Private Banker
关于Nu
Nu是拉丁美洲领先的数字银行,为巴西、墨西哥和哥伦比亚的1.4亿客户提供服务。公司通过利用数据和专有技术开发创新产品和服务,引领行业变革。
以对抗复杂性、赋能人们为使命,Nu为客户提供完整的金融旅程,通过负责任的贷款和透明度促进金融可及性和进步。公司由高效且可扩展的商业模式驱动,结合低成本服务与不断增长的回报。
Nu的影响已获得多项奖项的认可,包括《时代》100家最具影响力公司、《快公司》最具创新力公司以及福布斯全球最佳银行。
访问我们的机构页面 https://www.nu.com/2026-en
职位描述
我们正在打造Nubank的下一次进化:一个由人工智能驱动的私人银行家,帮助数百万用户以智能、同理心和信任来管理他们的财务生活。
作为高级设计经理,您将领导一支设计师和撰稿人团队,打造这一体验——塑造客户与我们的AI顾问互动的方式,如何建立信任,以及如何将复杂的洞察转化为简单、可操作且人性化的体验。但您不再只是为AI私人银行垂直领域进行构建——您正在建立将推动Nubank内AI发展的基础体验系统,同时确保与更广泛的Magic App愿景(Nubank下一代统一应用体验)保持一致。
在这一背景下,您将帮助定义设计愿景、系统、文化核心和仪式,使该产品具有 unmistakably Nubank 的特点:清晰、友善且赋权——在产品特定卓越与公司整体一致性之间架起桥梁。
在这里,您将:
- 成为团队的技术参考,致力于适应和复制市场上的最佳实践,提高团队的标准;
- 与组织中各个层级的其他业务部门建立联系,倡导以用户为中心的设计,影响业务决策;
- 激发其他产品经理设计师,通过创造高质量设计工作的高标准;
- 建立并推广一种健康的团队文化,与跨职能合作伙伴及Nubank其他办公室的设计团队紧密合作;
- 推动团队在UX/UI/视觉执行方面的边界,并帮助Nubank挑战现状。
要求
- 在产品设计(UI、UX和研究)方面有扎实的专业知识;
- 有数字化经验;
查看英文原文
ABOUT NU
Nu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services.
Guided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.
Nu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.
Visit our Institutional Page https://www.nu.com/2026-en
About the role
We’re building the next evolution of Nubank: an AI-powered private banker that helps millions of people navigate their financial lives with intelligence, empathy, and trust.
As Sr Design Manager, you’ll lead a team of designers and writers crafting this experience — shaping how customers interact with our AI advisor, how trust is earned, and how complex insights become simple, actionable, and human. But You’re no longer just building for the AI Private Banker vertical — you’re establishing the foundational experience systems that will power AI across Nubank, while ensuring alignment with the broader Magic App vision (Nubank’s next-generation unified app experience).
In this context, you’ll help define the design vision, systems, cultural anchors and rituals that make this product feel unmistakably Nubank: clear, kind, and empowering - bridging product-specific excellence with company-wide coherence.
Once here, you will:
- Be a technical reference for the team, seeking to adapt and replicate the best practices in the market, increasing the team’s bar;
- Build links with other business areas at all levels of the organization, influencing business decisions advocating for user-centered design;
- Inspire fellow product designers, by creating a high bar of quality design work;
- Establish and promote a healthy team culture that works hand in hand with cross-functional partners and design teams in other Nubank offices;
- Push the boundaries of your team’s UX/UI/visual execution and help Nubank challenge the status quo.
Requirements
- Solid expertise in Product Design (UI, UX, and Research);
- Experience in digital products;
- Excellent English: verbal and written communication skills;
- Ability to work well in a highly collaborative and cross-functional team;
- Ability to thrive in a fast-paced, dynamic startup environment;
- Ability to influence prioritization in an agile environment. Adapt to shifting priorities and evolving stakeholder’s needs with openness and agility.
Benefits
- Opportunity of earning equity at Nu
- Medical Insurance
- Dental and Vision Insurance
- Life Insurance and AD&D
- Extended maternity and paternity leaves
- Nucleo - Our learning platform of courses
- NuLanguage - Our language learning program
- NuCare - Our mental health and wellness assistance program
- Extended maternity and paternity leaves
- 401K
- Saving Plans - Health Saving Account and Flexible Spending Account
- Work-from-home Allowance
- Relocation Assistance Package, if applicable.
WORK MODEL FOR THIS ROLE
Hybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/
Our recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.