解决方案工程师，广告解决方案（新加坡）
Solutions Engineering, Ads Solutions (Singapore)
关于团队
OpenAI 的使命是确保人工智能的负责任和广泛采用。为支持这一使命，广告解决方案团队与广告客户紧密合作，深入了解他们的业务和需求，帮助制定推动平台上有意义的收入增长和长期成功的的产品和解决方案——同时保持对用户信任和平台完整性的高标准。
关于职位
我们正在寻找一名广告解决方案工程师，与广告客户和代理机构在售前和增长生命周期中合作，帮助他们成功评估、启动和扩展在 OpenAI 广告平台上的业务。你将在销售过程中担任技术专家，将广告客户的目标转化为跨测量、集成、数据激活和活动执行的可扩展技术解决方案。
该职位位于销售、产品和工程的交汇点。你将与客户合作伙伴、客户成功经理、产品、工程、政策和运营团队密切合作，消除技术障碍，加速收入增长，并塑造 OpenAI 广告平台的未来。
在该职位中，你将：
- 在销售周期中与客户合作伙伴合作，提供技术支持以解锁新业务并加快交易完成。
- 主导与广告客户和代理机构的技术调研，了解数据流、营销技术栈、测量需求和激活目标。
- 设计并推荐像素、API、服务器到服务器集成、身份解决方案、离线转化和测量框架的实施方案。
- 指导广告客户完成上线和启动准备，确保跟踪、归因、受众信号和报告的顺利设置。
- 解决与实施、信号质量、交付和测量性能相关的技术问题。
- 创建有说服力的演示、概念验证和技术叙述，展示 OpenAI 广告解决方案的价值。
- 与产品和工程团队跨职能合作，上报问题，为客户的需求发声，并影响路线图优先级。
- 创建可重复使用的技术文档、操作手册和最佳实践，以在全球范围内扩大广告客户的采用。
- 培训内部销售和成功团队的技术能力、集成和不断演进的产品功能。
如果你具备以下条件，你将在这个职位上表现出色：
- 有 5 年以上相关工作经验
查看英文原文
About the Team
OpenAI’s mission is to ensure the responsible and widespread adoption of artificial intelligence. In support of that mission, the Ads Solutions team partners closely with advertisers to deeply understand their businesses and needs, helping inform the development of products and solutions that drive meaningful revenue growth and long-term success on the platform—while maintaining strong standards for user trust and platform integrity.
About the Role
We’re looking for an Ads Solutions Engineer to partner with advertisers and agencies throughout the pre-sales and growth lifecycle, helping them successfully evaluate, launch, and scale on OpenAI’s advertising platform. You will serve as the technical expert in the sales process, translating advertiser objectives into scalable technical solutions across measurement, integrations, data activation, and campaign execution.
This role sits at the intersection of sales, product, and engineering. You’ll work closely with Client Partners, Customer Success Managers, Product, Engineering, Policy, and Operations teams to remove technical blockers, accelerate revenue growth, and shape the future of OpenAI’s ads platform.
In this role, you will:
- Partner with Client Partners during the sales cycle to provide technical expertise that unlocks new business and accelerates deal closure.
- Lead technical discovery with advertisers and agencies to understand data flows, martech stack, measurement requirements, and activation goals.
- Design and recommend implementation approaches for pixels, APIs, server-to-server integrations, identity solutions, offline conversions, and measurement frameworks.
- Guide advertisers through onboarding and launch readiness, ensuring successful setup of tracking, attribution, audience signals, and reporting.
- Troubleshoot technical issues related to implementation, signal quality, delivery, and measurement performance.
- Build compelling demos, proofs of concept, and technical narratives that demonstrate the value of OpenAI’s ads solutions.
- Partner cross-functionally with Product and Engineering to escalate issues, advocate for customer needs, and influence roadmap priorities.
- Create repeatable technical documentation, playbooks, and best practices that scale advertiser adoption globally.
- Help train internal sales and success teams on technical capabilities, integrations, and evolving product features.
You will thrive in this role if you:
- Have 5+ years of experience in solutions engineering, sales engineering, technical account management, adtech, martech, or a related client-facing technical role.
- Have hands-on experience with digital advertising measurement, pixels, conversion APIs, mobile measurement, identity solutions, or CRM/data integrations.
- Understand advertiser ecosystems including tag managers, CDPs, analytics tools, attribution platforms, and data warehouses.
- Can explain complex technical concepts clearly to both technical practitioners and executive stakeholders.
- Have experience writing SQL, using APIs, debugging implementation issues, or working with structured datasets.
- Are comfortable operating in ambiguous, fast-moving environments and helping build processes from scratch.
- Demonstrate strong ownership, bias for action, and customer empathy.
- Care deeply about responsible platform growth, user trust, and long-term partner success.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
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We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.
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At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.