高级客户经理
Senior Account Executive
关于Nucleus Global
Nucleus Global是医疗传播领域的全球领导者，在欧洲、美国和亚太地区均有分支机构，客户数量超过90家。它是Inizio Medical集团的一部分，该集团包括Ashfield MedComms、ApotheCom和MEDiSTRAVA。作为这一国际网络的一部分，其中包括三家全球顶尖的医疗传播公司，使其在覆盖范围和专业知识深度方面相较于商业竞争对手具有关键优势。
职位描述
你是否准备好在医疗传播职业中迈出下一步？我们正在寻找一位高级客户经理加入我们的协作团队，支持一个高知名度的客户，涉及科学出版物和医学事务领域。
你将协助完成一系列医疗传播项目，与客户和跨职能团队紧密合作，确保项目从方案到交付的顺利进行。在资深客户服务同事的支持下，你将管理项目，建立牢固的客户关系，并确保工作按时、在预算内并以高标准完成。
该职位为远程办公，可能需要出差参加客户会议和现场活动。
工作内容
- 从方案到交付全程管理出版物和医学事务项目，确保时间表、预算、里程碑和质量得到控制。
- 建立牢固的客户关系，深入了解客户产品、优先事项和战略。
- 与科学服务和其他跨职能团队协调，确保项目顺利有效执行。
- 管理项目财务，包括估算、跟踪、对账，并参与预测和账户财务目标的制定。
- 监控项目进展，主动识别风险，并与资深同事合作解决挑战。
- 在需要时非正式地指导和支持初级客户服务同事。
- 深入了解客户的业务，发现扩大现有客户支持的机会。
任职要求
- 需要本科学历；生命科学或相关专业优先。
- 3年以上项目或客户管理经验，最好在医疗传播或制药行业。
- 有支持科学出版物和/或医学事务项目的经历。
- 具备强大的项目管理能力，能够处理多个优先事项、时间表和预算。
查看英文原文
About Nucleus Global
Nucleus Global is a global leader in the medical communications space with locations across Europe, US, and APAC and a portfolio of 90-plus clients. It forms part of the Inizio Medical group, which includes Ashfield MedComms, ApotheCom, and MEDiSTRAVA. Its unique position as part of this international network, which includes three of the world’s top medical communications companies, gives it a key advantage over its commercial competitors in terms of the scale of its reach and depth of its expertise.
About the Role
Are you ready to take the next step in your medical communications career? We’re looking for a Senior Account Executive to join our collaborative team, supporting a high-profile account across scientific publications and medical affairs.
You’ll help deliver a range of medical communications projects, working closely with clients and cross-functional teams to keep programs moving from brief through delivery. With support from senior Client Services colleagues, you’ll manage projects, build strong client relationships, and ensure work is delivered on time, within budget, and to a high standard.
This position is remote, with the potential for travel for client meetings and onsite events.
What You’ll Be Doing
- Manage publications and medical affairs projects from briefing through delivery, keeping timelines, budgets, milestones, and quality on track.
- Build strong client relationships and develop an understanding of client products, priorities, and strategy.
- Coordinate with Scientific Services and other cross-functional teams to ensure smooth, effective project delivery.
- Manage project finances, including estimates, tracking, reconciliation, and contributing to forecasting and account financial targets.
- Monitor project progress, proactively identifying risks and working with senior colleagues to resolve challenges.
- Informally mentor and support junior Client Services colleagues as needed.
- Develop your understanding of the client’s business and identify opportunities to expand support within existing accounts.
About You
- Bachelor’s degree required; Life Sciences or a related discipline preferred.
- 3+ years of project or account management experience, ideally within medical communications or the pharmaceutical industry.
- Experience supporting scientific publications and/or Medical Affairs programs.
- Strong project management skills with the ability to manage multiple priorities, timelines, and budgets.
- Experience with project financial management, including estimates, tracking, reconciliation, and forecasting.
- Confident communicator with the ability to build positive relationships with clients and cross-functional teams.
- Proficient in Microsoft Office, particularly Excel.
- Veeva and/or iEnvision experience preferred.
- Collaborative, proactive, detail-oriented, and comfortable working in a fast-paced agency environment.
Benefits:
- Health coverage
- Retirement
- PTO
In addition to a great benefits package, we are happy to talk flexible working. We are also known for our friendly and informal working environment with Friday socials across our offices, regular wellbeing weeks, and Town Hall events. We offer excellent opportunities for career and personal development, including opportunities to transfer your skills to our other offices around the world.
Our Pledge
At Nucleus Global, we are committed to encouraging a culture of diversity, inclusion and belonging where everyone can bring each facet of themselves to work each day. We believe that strength in diversity and inclusivity is a driver of our success.
Nucleus Global is not accepting unsolicited résumés from search firms for this employment opportunity. Regardless of past practice, all résumés submitted by search firms to any employee of Nucleus Global and its affiliated companies by email, the Internet or in any form — without a current signed fee agreement for that position (as authorised by the Recruitment Manager) — will be deemed the sole property of Nucleus Global, and no fee will be paid in the event you are hired as a result of the referral or through other means.
Nucleus Global is part of Inizio Medical. Inizio is a strategic partner for health and life sciences with a full suite of medical, marketing, advisory and engagement services
The base salary range represents the low and high end of the salary range for this position. This range may differ based on your experience and skill set, geographic location, and cost of living considerations. We consider compensation more than just a base salary – that’s why we also offer an exceptional range of flexible benefits, personal support and tailored learning and development opportunities all designed to help you realize your full potential both in life and at work.
Compensation
$60,000—$80,000 USD
Don't meet every job requirement? That's okay! Our company is dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role, but your experience doesn't perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others.
Originally posted on Himalayas