运营助理
Operations Assistant
职位概述
Galvanize USA 正在寻找一名运营助理,以在我们多实体、财政资助的组织中执行关键职能。运营助理将支持与财务、合同开发、人员与文化以及信息技术相关的各项工作。此外,该职位将在维护收入数据和基础设施方面发挥关键作用,并与开发团队合作,维护目前存储在 NGPVAN 和 EveryAction 工具集中的记录。
职责:
- 财务、合同与收入追踪
- 审核、记录并提交发票以进行付款
- 支持团队范围内的信用卡对账流程
- 从头到尾管理合同流程
- 与财务总监和项目人员合作,确保支出已获授权
- 定期将收入资金上传至内部 CRM,对承诺进行对账,并在需要时与筹款团队协作解决和支持问题。
- 维护 CRM,确保数据干净、去重且功能正常;设计并执行定期的数据清理流程
- 人员与文化
- 支持招聘流程的执行,包括文件管理、发布职位、安排面试和内部任务、管理职位模拟,并维护我们的申请跟踪系统(JazzHR)
- 管理入职和离职流程
- 管理我们的人员管理系统(Leapsome),发起调查、评估周期等
- 协调团队活动物流
- 计划、组织并执行团队庆祝活动(生日、入职周年、人生事件庆祝,以及每年 1-3 次虚拟“派对”)
- 维护共享 HR 驱动器文件夹和文档
- 运营数据与基础设施
- 作为我们运营技术栈的管理员:创建新用户账户,解决账户问题,培训和支持员工以最大化工具的使用,以及其他任务
- 作为团队成员的客服台,回答和解决运营技术相关问题
- 维护共享 Google Drive 文件夹的组织性
- 其他职责
- 制定、实施并更新组织政策和标准操作流程(SOP)
- Hopewell Fund 所有员工都需完成工时表
- 根据需要执行其他任务
关于你:
- 你可以在远程团队中独立工作
- 你能够自信地向上和横向与各层级员工沟通协作
- 你喜欢找到优雅的解决方案来解决问题
查看英文原文
Position Summary
Galvanize USA is seeking an Operations Assistant to serve integral functions across our multi-entity, fiscally sponsored organization. The Operations Assistant will support work related to finance, contract development, people & culture, and information technology. Additionally, the role will play a key role in maintaining incoming funds data and infrastructure, collaborating with the Development Team’s maintenance of records currently housed in NGPVAN and EveryAction toolsets.
Responsibilities:
- Finance, Contracting, and Revenue Tracking
- Review, log, and submit invoices for payment
- Support credit card reconciliation process across the team
- Manage contracting process from start to finish
- Work with Director of Finance and program staff to ensure expenditures are authorized
- Regularly upload incoming funds into internal CRM, reconciling pledges and supporting/troubleshooting with the Fundraising team as needed.
- Maintain CRM, ensuring that data is clean, de-duped, and functional; design and execute regular data hygiene processes
- People and Culture
- Support hiring process execution, including document management, posting open positions, scheduling interviews and internal tasks, managing job simulations, and maintaining our applicant tracking system (JazzHR)
- Manage onboarding and offboarding logistics
- Administer our people management tool (Leapsome), initiating surveys, review cycles, and more
- Coordinate team event logistics
- Plan, organize, and execute team celebrations (birthdays, employment anniversaries, life event celebrations, and 1-3 virtual “parties” per year)
- Maintain shared HR Drive folders and documents
- Operational Data & Infrastructure
- Serve as an administrator for our operational tech stack: create new user accounts, troubleshoot account issues, train and support staff to maximize tools, and more
- Function as help desk for team members across the organization to answer and troubleshoot operational tech questions
- Maintain organization of Shared Google Drive folders
- Miscellaneous responsibilities
- Develop, implement, and update organizational policies and standard operating procedures (SOPs).
- All employees of Hopewell Fund are required to complete timesheets
- Perform other duties as needed
About You:
- You can work well independently on a remote team
- You can manage up and laterally with staff at all levels with confidence
- You like finding elegant solutions to complicated problems
- You can translate database and data infrastructure concepts to non-technical staff
- You are confident in developing, implementing, and maintaining cross-organization processes and procedures
- You believe in investing in training of colleagues to support long term organizational health and growth
- You are trustworthy, especially with confidential information
- You are committed to our mission of unlocking the power of women to advance progress for all
- You are committed to understanding how race, class, gender, and other identities operate to create systemic oppression, and you have a deep commitment to doing the work of unlearning these habits as part of our individual and collective equity work as an organization
Required Qualifications:
- 1-2 years of compliance, data management, or contract administration experience.
- Ability to travel, as needed (typically, 1-2 times/year)
- Proficiency with 1Password, Asana, Google Suite, MS Office, NGPVAN/EveryAction, Slack, and Zoom, or the ability to independently and quickly learn.
Highly Value Qualifications: The following qualifications are not required, but will be highly valuable in this role:
- Knowledge of 501(c)(3), 501(c)(4), and political organizations.
- Direct experience with Microsoft Sharepoint, Ramp, JazzHR, and Salesforce
Compensation & Benefits
The starting salary range for this position is $62,000-65,000. Placement within this band will be determined based on years of prior experience and relevant skills. To adhere to an internal compensation policy, offers to new hires are non-negotiable.
Galvanize USA also offers a comprehensive benefits package that includes 100% employer-paid health, dental, and vision insurance for employees (and their families). Employees are able to enroll in the 401k retirement plan and are eligible for a 3% automatic contribution and up to a 3% employer match on 401k contributions. Employees are also eligible for pre-tax transportation benefits. Employees will receive 120 hours of vacation time, 80 hours of health leave, up to 2 days of casual leave, and 20 hours of volunteer leave annually. Employees will also receive 13 paid holidays throughout the calendar year. Employees are eligible for 12 weeks of paid family and medical leave after 90 days of employment.
How to Apply
Submit a resume and reply to the custom application questions. Preference will be given to applications submitted before September 23.
Sometimes the emails we send through our automated system end up in spam—please keep an eye on your spam folder just in case. You may also pre-emptively approve emails from the domain @.
About Galvanize USA
Galvanize USA is a nonpartisan civic empowerment program with a mission to build an America that works for everyone. The division in politics today is causing more and more women to step back from civic engagement. We believe there is a different way forward – one that is rooted in meaningful connection and where we get the support we need, feel less alone, and learn & grow together. We use data-driven research to support our audience in building strong communities, defending against disinformation, and meaningfully engaging in civic life. To learn more, visit .
Employees of Galvanize USA also work part-time for a coordinated 501(c)(4) project, Galvanize Action. Galvanize Action identifies, engages, and moves moderate women in rural, small town, and suburban America to reliably support progress. To learn more, visit galvanizeaction.org.
Hiring Statement
Galvanize USA is a project of Hopewell Fund, a 501(c)(3) public charity that incubates new and innovative public-interest projects and grant-making programs. Hopewell Fund is committed to attracting, developing and retaining exceptional people, and to creating a work environment that is dynamic, rewarding and enables each of us to realize our potential. Hopewell Fund’s work environment is safe and open to all employees and partners, respecting the full spectrum of race, color, religious creed, sex, gender identity, sexual orientation, national origin, political affiliation, ancestry, age, disability, genetic information, veteran status, and all other classifications protected by law in the locality and/or state in which you are working.
Galvanize Action is a project of Sixteen Thirty Fund, a 501(c)(4) social welfare organization.
E-Verify
Hopewell participates in E-Verify and will provide the federal government with employees’ Form I-9 information to confirm authorization to work in the United States. Job candidates and employees authorized to work may not be discriminated against on the basis of national origin or citizenship status.
Originally posted on Himalayas