高级客户经理
Senior Account Executive
Clio 是法律人工智能技术领域的全球领导者，赋能各类规模的法律专业人士和律师事务所，使其工作更智能、更快、更安全。
我们通过改善法律专业人士的生活，同时提高司法公正的可及性，来改变所有人的法律体验。
职位简介：
我们正在寻找一位高级客户经理，加入我们在南非不断壮大的销售团队。该职位还需要偶尔进行国际差旅，参加会议和活动。
Clio 的爱尔兰团队推动我们在欧洲、中东和非洲地区的扩张，团队包括产品开发、销售、市场和客户成功部门。这个团队像一家初创公司一样运作，这意味着我们在全球新市场中进行实验并开拓道路。
我们正在寻找一位希望在紧密合作、互相支持的团队中发挥关键作用的人选，我们致力于成为全球市场领导者。这个团队在与 Clio 每个互动点上都专注于实现客户的成功。我们是一支专注的团队，享受我们所做的工作，并认真致力于真正为客户业务带来积极影响。
你的团队职责：
我们的客户经理正在一个相对未开发的市场中迅速成长，专注于为大型律师事务所创造 Clio 的价值。他们负责生成销售线索、发现机会、评估技术产品匹配度，并与解决方案工程师和我们的渠道合作，解决复杂问题。他们是高绩效且富有同理心的人；同时跨部门协作，推动 Clio 为中小型企业开发领先的云解决方案。
你是什么样的人：
我们不寻找传统的客户经理加入这个团队。我们寻找的是能够在快速成长和高速运转环境中茁壮成长的个人。我们寻找的是渴望提升自己、客户、同事和业务的敬业专业人员。我们希望你既充满渴望又保持谦逊。
向销售经理汇报，这个令人兴奋的机会需要你具备以往 B2B 销售经验，在开发和维护对技术及其价值的深入理解方面，通过深入了解 Clio 平台和相关服务，建立广度和深度的知识。
你将作为值得信赖的顾问，以咨询思维参与每一次互动，为客户和同事带来有效的改变。
你善于与他人合作。你在快节奏、协作的环境中表现出色。你带来了独特的视角。
查看英文原文
Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely.
We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.
Summary:
We are currently seeking a Senior Account Executive, to join our growing Sales team in South Africa. This role will also involve occasional travel internationally for meetings and events.
Clio’s Ireland team drives our EMEA expansion and is home to product development, sales, marketing, and customer success. The team operates like a startup within a larger company, which means we experiment and blaze the trail for Clio in new markets around the world.
We are looking for someone who is interested in playing a critical role in a close-knit, supportive team as we strive to become the market leader across the world. This team is hyper-focused on enabling our customers’ success at every interaction point with Clio. We are a dedicated team who enjoy what we do and are serious about truly making a positive impact on our customers’ businesses.
What your team does:
Our Account Executive is rapidly growing in a relatively untapped market and focused on driving Clio value for larger law firms. They generate pipeline, discover opportunities, evaluate technical product fit, and partner towards solutions to complex problems leveraging Solution Engineers and our Channel. They are human and high performing; while also working cross-functionally to drive Clio’s development of a leading cloud based solution for mid-market firms.
Who you are:
We aren’t looking for any traditional account executives to join this team. We are looking for an individual that thrives in a rapid-growth and high velocity environment. We are looking for dedicated professionals eager to grow their business, their customers, their peers and themselves. We want you to be hungry yet humble.
Reporting to the Sales Manager, this exciting opportunity calls upon your prior B2B sales experience in developing and maintaining a deep understanding of technology, and its value, by building breadth and depth of knowledge around Clio’s platform and services.
You will serve as a trusted advisor and bring your consultative mindset to each interaction and drive effective change for your customers and peers.
You play well with others. You thrive in a fast-paced, collaborative environment. You bring a unique point of view to the table, and bring out the best in your teammates. You solicit feedback on your own work and add value to others' work.
What you’ll work on:
- Strategically work qualified opportunities through 3-12 month deal cycles
- Work closely with our SDR team to hunt and prospect for new opportunities
- Methodically manage sales pipeline and forecast in SFDC
- Skillfully qualify product fit in discovery calls, deliver value based demonstrations, while leveraging strong product knowledge and inside sales best practices
- Work with Solution Engineers, Channel Partners, Product and CS to provide solutions to customers
- Develop business cases for prospects, compelling events and negotiate deal closures
- Comfortably navigate through multiple decision makers including large partnership groups & C-Suite executives to secure all approvals
- Consistently exceed your annual sales quota and be well-compensated for doing so
What you may have:
- 4+ years of progressive experience on an inside sales team (or equivalent experience);
- 2 years closing large, complex deals with multiple stages in the SaaS industry;
- Highly passionate;
- High performing in previous roles.
Serious bonus points if you have:
- Experience in the legal industry
- Experience in a hyper-growth environment
This is a new role.What you will find here:
Compensation is one of the main components of Clio’s Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.
Some highlights of our Total Rewards program include:
- Competitive, equitable salary with top-tier health benefits, dental, and vision insurance
- Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin and Sydney) to be in office minimum twice per week.
- Flexible time off policy, with an encouraged 20 days off per year.
- $2000 annual counseling benefit
- RRSP matching and RESP contribution
- Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years
The base salary range for this role is R1,776,000 to R2,664,000 ZAR. with on-target earnings (OTE) of R3,552,000 to R5,328,000 at 100% attainment. All Sales roles have a set base/variable pay mix depending on role, and are eligible for uncapped commissions. Variable compensation is not guaranteed and will depend on individual, team, or company performance. Initial placement within the range is informed by geographic region, experience, and skillset, with room to progress as impact and tenure grow. Final offer amounts will vary based on candidate profile.Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility
Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply.
Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.
Learn more about our culture at clio.com/careers
We're a Human and High Performing AI company, meaning we use artificial intelligence to improve all of our operations. In recruitment, AI helps us streamline the process for greater efficiency. However, we've built our systems to ensure that a human always reviews AI-generated output, and we never make automated hiring decisions.
Disclaimer: We only communicate with candidates through official @clio.com email addresses.
Originally posted on Himalayas