机器学习工程师
Machine Learning Engineer
准备好开展职业生涯中最有影响力的工作吗？在Coinbase，我们对增加经济自由的使命毫不妥协。标准很高，环境紧张，我们喜欢这样。这里不是安于现状的地方，而是将你推向自我认知极限的地方。如果你准备与那些不愿满足于“足够好”的人一起打造金融的未来，那你在这里。Coinbase是一家以远程优先，但不只远程的公司。期待每季度进行一次高强度的线下工作会，称为“冲刺”。了解更多关于在Coinbase工作的内容。
CX智能团队是Coinbase企业应用和架构部门的一部分，构建面向客户和内部的CX体验，连接帮助中心、聊天机器人（CBCB）和客服流程。该团队负责支持Coinbase聊天、帮助中心和客服工具的多代理平台，与对话设计、CX和工程团队紧密合作，交付安全、合规且可扩展的AI驱动的支持。我们的工作帮助客户更快获得答案，同时使客服人员更有效地解决案例。
我们正在招聘一名IC4机器学习工程师，帮助我们演进对话生态系统，通过构建无缝的混合供应商-内部聊天机器人体验。你将参与设计和实现统一的协调层，协调供应商AI、内部多代理系统和人类参与者的交互。这个职位适合喜欢解决复杂ML系统问题的人，构建跨LLM框架的可靠交接逻辑，并交付可衡量和可扩展的AI产品。
你将负责：
- 构建和改进协调层，管理分布式对话环境中供应商和内部LLM框架之间的状态转换、上下文共享和意图路由。
- 开发生产级Python服务，将先进的AI和ML能力与可靠的客户产品连接起来。
- 从设计到交付推动范围明确的ML项目，平衡技术权衡并跨团队协作。
- 为团队的系统设计、编码标准和AI/ML开发最佳实践做出贡献。
- 与工程师和跨职能利益相关者合作，构建安全、可扩展且高性能的AI驱动体验。
- 参与设计评审，帮助确保功能符合Coinbase的安全标准。
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Ready to do the most impactful work of your career? At Coinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase.
The CX Intelligence team is part of Coinbase’s Enterprise Applications and Architecture org and builds the customer-facing and internal CX experiences that connect the Help Center, chatbots (CBCB), and agent workflows. The team owns the multi-agent platform that powers Coinbase chat, Help Center, and agent tooling, partnering closely with Conversation Design, CX, and engineering teams to deliver secure, compliant, and scalable AI-powered support. Our work helps customers get answers faster while enabling agents to resolve cases more effectively.
We are hiring an IC4 Machine Learning Engineer to help evolve our conversational ecosystem by building a seamless hybrid vendor-internal chatbot experience. You will contribute to the design and implementation of a unified orchestration layer that coordinates interactions between vendor AI, internal multi-agent systems, and human participants. This role is ideal for someone who enjoys solving complex ML systems problems, building reliable handoff logic across LLM frameworks, and shipping AI-enabled products that are measurable and scalable.
What you'll do:
- Build and improve the orchestration layer that manages state transitions, context sharing, and intent routing across vendor and internal LLM frameworks in a distributed conversational environment.
- Develop production-grade Python services that bridge advanced AI and ML capabilities with reliable customer-facing products.
- Drive well-scoped ML projects from design through delivery, balancing technical trade-offs and collaborating across teams.
- Contribute to system design, coding standards, and AI/ML development best practices across the team.
- Partner with engineers and cross-functional stakeholders to build secure, scalable, and high-performing AI-enabled experiences.
- Participate in design reviews and help ensure features meet Coinbase standards for security, compliance, and performance.
Required Skills and Experience:
- 2+ years of professional experience in machine learning and software engineering, with experience shipping production-grade ML services.
- Hands-on experience building with modern AI architectures such as LLMs and deep learning, and familiarity with tools such as LangGraph, LangSmith, Google ADK, Vertex AI, or AWS Bedrock.
- Strong proficiency in Python and the ability to write clean, maintainable, well-tested production code.
- Working knowledge in at least one domain such as NLP, information retrieval, computer vision, or statistical modeling.
- Ability to write technical design documents and communicate ML system designs clearly to cross-functional stakeholders.
- Uses generative AI responsibly, applying human oversight to deliver business-ready outputs and measurable improvements in efficiency, cost, and quality.
Pay Transparency Notice: The target annual base salary for this position can range as detailed below. Total compensation may also include equity and bonus eligibility and benefits (including medical, dental, and vision).
Annual base salary range (excluding equity and bonus):
₹4,408,400—₹4,408,400 INR
- Application Limit: Candidates may submit a maximum of 3 applications within a 6-month period.
- Equal Opportunity Employer: Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws.
- US Applicants: View Employee Rights, Know Your Rights, and E-Verify Notice of Participation.
- Accommodations: If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com. Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial.
- Data Privacy & Arbitration: By submitting your application, you agree to our Candidate Privacy Notice. US applicants: By submitting your application, you agree to Arbitration of Disputes.