内容审核专员
Content Moderation Specialist
我们是一家蓬勃发展的电商公司，业务遍及全球。我们为员工提供大型组织的稳定性，同时保持创新、前沿的初创企业文化。总部位于蒙特利尔，在加拿大、美国和欧洲（塞浦路斯、格鲁吉亚和乌克兰）设有办公室。
我们的产品：在剪辑市场领域的先驱，将来自工作室的真实内容传递给全球消费者。
内容审核员在通过审查和执行内容政策来维护安全和合规的在线环境方面发挥关键作用。该职位涉及监控用户生成的内容，识别潜在的政策违规行为，并确保遵守平台指南。内容审核员通过准确评估被标记的内容，一致地应用审核决定，并在必要时升级复杂案例来维护在线安全标准。
职责：
- 审查和审核用户生成的内容，以确保符合平台政策和指南。
- 识别并报告违反安全标准、社区指南或法律要求的内容。
- 遵循既定的审核流程以保持执行的一致性。
- 在做出公平和客观的审核决定的同时，达到准确性和生产率目标。
- 在必要时将复杂案例升级至高级审核员或政策团队。
- 在处理敏感内容和用户数据时保持保密性和隐私性。
要求
- 建议：在合规、监管事务或相关信任与安全领域有6个月至1年的经验。
- 对细节有高度关注，并能够审查可能包含仇恨言论、欺诈或虚假信息的内容。
- 对内容审核工具、工作流程和社区指南有基本了解。
- 了解文化差异及其对在线社区的影响。
- 英语书面和口头沟通能力强，能够清晰地记录审核决定。
我们提供：
- 带薪年假和病假；
- 行业领先的公司（全球）；
- 学习和运动计划；
- 全程在家远程办公；
- 轻松友好的团队。
最初发布于喜马拉雅山
查看英文原文
We are a thriving company in the eCommerce space, with operations worldwide. We offer employees a balance between the stability of a larger organization, while maintaining our culture of an innovative, leading-edge startup. The head office is located in Montreal and we have offices in Canada, the United States and Europe (Cyprus, Georgia and Ukraine).
Our product: A trailblazer in the clip marketplace delivering authentic content from studios to consumers worldwide.
The Content Moderator plays a key role in maintaining a safe and compliant online environment by reviewing and enforcing content policies. This position involves monitoring user-generated content, identifying potential policy violations, and ensuring adherence to platform guidelines. The Content Moderator helps uphold online safety standards by accurately assessing flagged content, applying moderation decisions consistently, and escalating complex cases when necessary.
RESPONSIBILITIES:
- Review and moderate user-generated content to ensure compliance with platform policies and guidelines.
- Identify and report content that violates safety standards, community guidelines, or legal requirements.
- Follow established moderation procedures to maintain consistency in enforcement.
- Meet accuracy and productivity targets while making fair and objective moderation decisions.
- Escalate complex cases to senior moderators or policy teams when necessary.
- Maintain confidentiality and privacy when handling sensitive content and user data.
REQUIREMENTS
- Preferred: 6 months-1 year of experience in compliance, regulatory affairs, or related trust and safety fields.
- Strong attention to detail and ability to review content that may include hate speech, fraud or misinformation/disinformation.
- Basic understanding of content moderation tools, workflows, and community guidelines.
- Awareness of cultural differences and their impact on online communities.
- Strong written and verbal communication skills in English, with the ability to document moderation decisions clearly.
We offer:
- Paid vacation and sick leaves days;
- Leading company in its field on the market (worldwide);
- Learning and sport program;
- Full remote work from home;
- Cool & friendly team.
Originally posted on Himalayas