技术项目经理，基础数据与运营
Technical Program Manager, Foundations Data and Operations
关于团队
搜索研究团队专注于构建帮助AI系统查找、检索和使用世界信息的系统。我们的目标是为超过十亿的ChatGPT用户提供更有用且基于事实的答案。
关于职位
我们正在寻找一名技术项目经理，负责推动搜索相关的一系列研究和工程计划。你将与研究人员、工程师和产品负责人紧密合作，将雄心勃勃的目标转化为清晰的计划，解决依赖关系，并推进复杂的工程技术工作。
该职位需要具备技术深度、产品判断力和实际执行能力。你将参与检索、索引和模型优化等工作，同时与政策、法律和外部数据合作伙伴协作。你将帮助团队做出明智的权衡，并建立支持快速发展的研究环境的实用工作方式。
该职位位于加利福尼亚州旧金山。
在该职位中，你将：
- 领导涵盖模型训练、检索、大规模索引和搜索基础设施的项目。
- 将不断变化的目标转化为有明确负责人、里程碑、依赖关系和资源需求的优先工作流。
- 与研究、工程和产品负责人合作，定义需求并在范围、质量、性能、时间表和成本之间做出权衡。
- 建立项目成功指标，并利用这些指标指导优先级，跟踪覆盖率、答案质量、响应速度和信任度的改进。
- 早期识别技术和跨职能风险，推动障碍解决，并向团队和管理层清晰地传达进展和决策。
- 与产品、政策、法律和外部合作伙伴协调数据访问、使用和展示，帮助团队解决涉及技术和非技术领域的决策。
- 管理与数据提供方的依赖关系，并建立可重复的流程，帮助研究和工程团队在搜索工作扩展时高效执行。
如果你具备以下条件，可能会在这个职位上表现出色：
- 具备丰富的技术经验，并在多个工程团队和大型技术栈中成功交付复杂项目。
- 有搜索、信息检索、索引或类似复杂系统的工作经验。直接使用过消费者或企业级搜索产品的经验尤其宝贵。
- 能够理解技术架构和权衡，提出有用的问题，并与工程师和研究人员有效沟通。
查看英文原文
About the Team
The Search research team focuses on building the systems that help AI systems find, retrieve, and use information from the world. We aim to make answers more useful and grounded for more than a billion ChatGPT users.
About the Role
We’re looking for a Technical Program Manager to lead a broad portfolio of research and engineering programs that power search. You’ll partner closely with researchers, engineers, and product leaders to turn ambitious goals into clear plans, resolve dependencies, and move complex technical work forward.
This role combines technical depth, product judgment, and hands-on execution. You’ll work across retrieval, indexing, and model improvements, while collaborating with policy, legal, and external data partners. You’ll help teams make informed tradeoffs and build practical ways of working that support a fast-moving research environment.
This role is based in San Francisco, CA.
In this role, you will:
- Lead programs across model training, retrieval, large-scale indexing, and search infrastructure.
- Translate evolving goals into prioritized workstreams with clear owners, milestones, dependencies, and resource needs.
- Partner with research, engineering, and product leads to define requirements and make tradeoffs across scope, quality, performance, timelines, and cost.
- Establish program success metrics and use them to guide priorities and track improvements in coverage, answer quality, responsiveness, and trust.
- Identify technical and cross-functional risks early, drive blockers to resolution, and communicate progress and decisions clearly to teams and leadership.
- Coordinate with product, policy, legal, and external partners on data access, use, and presentation, helping teams resolve decisions that span technical and non-technical domains.
- Manage dependencies with data providers and build repeatable processes that help research and engineering teams execute effectively as the search effort grows.
You might thrive in this role if you:
- Have substantial technical experience and a record of delivering complex programs across multiple engineering teams and a large technical stack.
- Have worked on search, information retrieval, indexing, or similarly complex systems. Direct experience with consumer or enterprise search products is especially valuable.
- Can understand technical architectures and tradeoffs, ask useful questions, and communicate effectively with both engineers and researchers.
- Bring clarity to ambiguous research problems and adapt plans as teams learn, while maintaining ownership and momentum.
- Combine product judgment with program discipline, connecting technical decisions to the quality of the user experience.
- Are resourceful and hands-on, comfortable moving between program strategy and the details needed to unblock execution.
- Build trust across functions, communicate clearly, and influence decisions across teams with different priorities.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
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