解决方案架构师
Solutions Architect
**关于 Mesh**
在 Mesh,我们的使命是让消费者能够用任何资产进行支付和收款。如今,数万亿美元的代币化资产存在,但大多无法用于日常商业交易。Mesh 通过使加密货币支付变得可靠、有用且无处不在,正在弥合这一差距。我们结合强大的编排引擎与无缝的消费者应用,为世界释放流动性。我们得到了 SBI、Money Forward、Paradigm、Dragonfly、Galaxy 和 PayPal Ventures 等领先投资者的支持,正在构建全球经济发展新时代的基础设施。加入我们!
**职位概述**
我们正在寻找一名解决方案架构师,指导客户从签订合同到上线和扩展。你将是我们 API 和 SDK 的技术专家,设计实施方案,指导客户工程团队,并制定帮助金融科技、iGaming、PSP 和顶级交易所加快产品交付的指南。你将与销售团队(负责商业关系)紧密合作,并与解决方案工程师和支持团队协作。
**你将负责**
- 作为值得信赖的解决方案顾问,推动客户快速、成功地实施和采用
- 设计并交付售后解决方案(分析、流程、文档、基础设施),加快价值实现
- 优化工具和数据(Gong、Pylon、Kapa、Datadog、Amplitude、AI 自助服务),以提升工作流程和客户体验
- 指导客户工程团队遵循 SDK 和 API 最佳实践,缩短时间线并扩大部署规模
- 处理和解决跨客户和内部团队的技术问题,保持推进速度
- 制定指南和实施方案,加快入职流程并促进使用
- 跨职能和与高管合作,主导技术深入分析和平台优化
- 关注加密货币和金融科技趋势;偶尔出差(约每月一次)
**你具备**
- 计算机科学、数据或相关领域的学士学位,或同等的实际工作经验
- 3 年以上解决方案工程、解决方案架构、技术项目管理或支持工程经验——最好是在初创环境中领导过实施项目
- 擅长沟通,能与客户和跨职能合作伙伴建立信任关系
- 有实际经验设计、使用和排查 API 及集成问题
- 能够在快节奏的环境中管理多个项目和优先级
- 精通 API、SDK 和现代工具(API 管理、报告、AI/自动化)
查看英文原文
**About Mesh**
At Mesh, our mission is to enable consumers to pay and be paid with any asset. Today, trillions of dollars in tokenized assets exist but remain largely unusable for everyday commerce. Mesh is bridging this gap by making crypto payments reliable, useful, and ubiquitous. We combine a powerful orchestration engine with a seamless consumer app to unlock liquidity for the world. Backed by leading investors like SBI, Money Forward, Paradigm, Dragonfly, Galaxy, and PayPal Ventures, we are building the infrastructure for the next era of the global economy. Join us!
**Overview**
We're looking for a Solutions Architect to guide customers from signed contract to live and scaling. You'll be the technical expert on our APIs and SDKs, designing implementation strategies, mentoring customer eng teams, and building playbooks that help companies across fintech, iGaming, PSPs, and top exchanges ship faster. You'll work closely with Sales (who owns the commercial relationship) and partner with Solutions Engineers and Support.
**What You'll Do**
- Serve as a trusted solutions consultant, driving fast, successful customer implementations and adoption
- Design and deliver post-sales solutions (analytics, processes, documentation, infrastructure) that accelerate time to value
- Optimize tools and data (Gong, Pylon, Kapa, Datadog, Amplitude, AI self-service) to improve workflows and customer experience
- Guide customer engineering teams on SDK and API best practices to reduce timelines and scale rollouts
- Triage and resolve technical issues across customers and internal teams to maintain momentum
- Create playbooks and implementation guides to speed onboarding and drive usage
- Partner cross-functionally and with executives, leading technical deep dives and platform optimization
- Stay current on crypto/fintech trends; travel occasionally (~1x/month)
**Who You Are**
- Bachelor's degree in Computer Science, Data, or equivalent hands-on experience
- 3+ years in solutions engineering, solutions architecture, technical project management, or support engineering—ideally leading implementations in a startup environment
- Strong communicator who builds trusted relationships with customers and cross-functional partners
- Proven hands-on experience designing, using, and troubleshooting APIs and integrations
- Comfortable managing multiple projects and priorities in a fast-paced environment
- Fluent in APIs, SDKs, and modern tooling (API management, reporting, AI/automation)
- Working knowledge of crypto and fintech, including blockchain technology, digital assets, regulatory considerations, and real-world use cases
- Experience on early-stage or founding teams strongly preferred
The compensation range provided may span multiple career levels and will be narrowed during the interview process based on factors including a candidate's experience, skills, qualifications, and geographic location. For candidates outside of New York or San Francisco, compensation will be adjusted to reflect the applicable market and location-based pay band. The base salary range listed excludes commission (if applicable), equity, and benefits. The pay range represents the minimum and maximum target for new-hire compensation. Actual compensation may vary and may be higher or lower depending on individual circumstances.
Pay Range
$140,000—$180,000 USD
**Why You’ll Love It Here**
At Mesh, you're not stepping into a typical role—you're joining a rocket ship in mid-liftoff. You'll tackle complex, meaningful problems that actually move an industry forward, working alongside a sharp, motivated team that moves quickly, collaborates deeply, and expects everyone to operate with ownership. This is the kind of place where you'll see your work ship fast, make real impact, and be able to point to something and say, "I built that." You'll grow fast, level up your skills, and get a front-row seat to how a high-growth company scales from the inside, with competitive comp, solid benefits, and room to stretch your craft all coming standard. If you're energized by building, learning, and shaping something big—this is where you'll want to be.
**In-Office Expectations**
Employees based in our **San Francisco, New York, and Bangalore** hubs are expected to work from the office at least 40% of the time (approximately two days per week). This expectation may vary slightly depending on role, team, and business needs. Certain roles that require closer cross-functional collaboration or operational support may have additional in-office requirements, which will be discussed during the interview process. Our hybrid approach is designed to balance meaningful in-person collaboration, team building, and real-time decision-making with the flexibility to work remotely. We believe this structure supports strong execution while preserving autonomy and focus time.
**How We Care For Our Team**
We believe great work happens when people feel valued and supported. That starts with competitive salary and equity that grows as you and the company grow, plus comprehensive health coverage for you and your family. We offer unlimited PTO—and we mean it. Take the time you need to recharge and show up at your best.
We're invested in your growth with a dedicated budget for courses, conferences, and certifications. Work from wherever you're most productive with our remote-friendly approach, and count on having the top-tier tools and equipment you need to do exceptional work.
Mesh Pay is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.