inbound 销售代表
Inbound Sales Representative
福利 从入职第一天开始，全职员工无需等待期！
有关我们福利的更多信息，请参见下方内容！
我们自豪地成为 Rentokil 公司家族的一员，Rentokil 是全球领先的害虫控制和其他服务公司，在超过 90 个国家开展业务。我们以成为许多世界领先品牌的值得信赖的合作伙伴而自豪，并为多个行业的消费者和企业客户提供服务。我们非常自豪于卓越的传统，并不断努力实现我们的使命：“保护人们，提升生活，守护地球。”
我们的内部销售代表做什么？
该职位的主要职责是通过执行公司设计的销售流程，专业、盈利且合乎道德地向住宅客户和现有客户销售和升级我们的害虫管理服务和产品。Rentokil 北美害虫控制的内部销售专业人士需要达到或超越基准销售目标，同时达到或超越 KPI，同时保持以客户为中心的服务。
职责包括但不限于：
- 有效管理每日的销售来电预期。
- 保持 60% 或更高的成交率，并将客户来电转化成 60% 或更高的全年保护计划。
- 持续达成并超越每月基准销售目标。
- 明确识别并执行内部销售的六步销售方法。
- 在 24 小时内跟进所有拟议/已提议/开放订单以及已售/已提议的订单。
- 再次销售/电话联系，将单次购买客户转化为全年保护计划。
- 有效执行针对新老客户的住宅活动。
- 根据需要执行外呼和短信活动。需求由来电量决定。在非高峰期，可能需要支持除来电之外的活动。
- 每小时通话量标准为 12-15 通。
- 达到或超过每月通话质量评分
- 达到或超过平均每月通话质量评分高于 75%。
- 多任务处理技能至关重要
你需要具备：
- 需要最低高中文凭或 GED
- 在快速发展的专业销售组织中至少 1 年成功经验
- 至少 1 年呼叫中心经验
- 有推动销售结果和达成目标的显著业绩记录
- 必须具备出色的口头和书面沟通能力
- 有与内部和外部利益相关者有效协作的经验
- 在...方面有显著的成功经验
查看英文原文
Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period!
For more information about our benefits, see below!
We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet."
What do our Inside Sales Representatives do?
The primary purpose of this role is to sell and upsell our Pest Management Services and Products to residential prospects and current clientele professionally, profitably, and ethically by executing the company designed sales process. The role of the Inside Sales Professional for Rentokil North America Pest Control is to meet or exceed Baseline Sales Targets, meets or exceeds KPIs while maintaining a customer-focused service.
Reponsibilities include but are not limited to:
- Effectively manage inbound daily sales calls expectations.
- Consistently maintain a 60% or better closing rate and convert customer call-ins to 60% or better into our Year Round Protection Plan.
- Consistently achieve and exceed monthly Base Line Sales Target.
- Clearly identify and execute the Inside Sales 6 Step Sales Approach.
- Follow up on all Proposed/Proposed/Open Orders and Sold/Proposed within 24 hours.
- Re-solicitation/calls to convert single purchase customers into Year Round Protection Plan.
- Effectively Execute Residential Campaigns for both new and existing customers.
- Execute outbound and SMS campaigns as needed. Needs are determined by inbound volume. During non-peak months, it may be necessary to support campaigns other than Inbound.
- Call volume standards are 12-15 Calls per Hour.
- Meet or exceed a monthly call quality sc
- Meet or exceed an average monthly call quality score above 75%.
- Multi-tasking skills are essential
What do you need?
- Minimum High School diploma or GED required
- 1+ years successful experience at a rapidly growing professional sales organization.
- 1+ years Call center experience
- Proven history of driving sales results and achieving goals
- Must possess superior verbal and written communication skills.
- Experience in effectively collaborating with internal and external stakeholders
- Proven success in a dynamic, fast-paced environment
Why Choose Us?
A career with the Rentokil family of companies can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives.
Below you'll find information about some of what we have to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria.
Click here to read more about our Total Rewards Program which includes:
Professional and Personal Growth
- Multiple avenues to grow your career
- Training and development programs available
- Tuition Reimbursement benefits (for FT Colleagues)
Health and Wellness
- Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1
- Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more
Savings and Retirement
· 401(k) retirement plan with company-matching contributions
Work-Life Balance
- Vacation days & sick days
- Company-paid holidays & floating holidays
- A company mindset that prioritizes health, safety, and flexibility
We are looking for individuals who want to make a difference where our customers live and work. Is that you?
This company is a Drug Free workplace.
Rentokil is committed to complying with all Federal, State, and local laws related to the employment of qualified individuals with disabilities.
California residents click here to review your privacy rights.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
By applying to this job, you agree to receive initial texts from systems used on behalf of Rentokil North America, Inc., possibly including Workday, Loop, and HireVue. These systems utilize text messages to communicate with you throughout the application, interview, and pre-hire processes. You can set your communication preferences or opt out of text messages from each system at any time following the initial message. Message and data rates may apply.
Originally posted on Himalayas