首席数据中心工程师 - 全球办公室 IT 物理基础设施
Lead Data Center Engineer - Global Office IT Physical Infra
关于Nu
Nu是拉丁美洲领先的数字银行，为巴西、墨西哥和哥伦比亚的1.4亿客户提供服务。公司通过利用数据和专有技术，开发创新产品和服务，引领行业变革。
以对抗复杂性、赋能人们为使命，Nu为客户提供完整的金融旅程，通过负责任的贷款和透明度促进金融可及性和进步。公司采用高效且可扩展的商业模式，结合低成本服务和持续增长的回报。
Nu的影响已获得多项奖项的认可，包括《时代》100家最具影响力公司、《快公司》最具创新力公司以及《福布斯》全球最佳银行。
访问我们的机构页面 https://www.nu.com/2026-en
关于该职位
每个Nubank办公室都依赖一个大多数人从未见过的IT机房。电力分配、冷却、结构化布线和光纤是保持数千名Nubank员工连接和工作的基础——当这一层出现故障，整个站点就会停止运作。
Nubank的办公地点正在全球范围内扩展，目前每个站点都是按照自己的标准建造的。ETS团队负责这些环境的物理层——结构化布线、光纤，以及与其他团队合作的电力分配、暖通空调、防火和物理安全系统。这个职位的目标是为所有站点建立统一的工程标准。
作为全球办公室IT物理基础设施的首席基础设施工程师，你是Nubank全球办公地点IT机房基础设施的技术权威。你评估和规划环境，定义新站点和扩展必须满足的技术规格，并协调供应商和施工团队进行建设——这样迈阿密、圣保罗或墨西哥城的IT机房都能以相同的方式建造、记录和运营。
这是一个高级个人贡献者职位，拥有技术权威而非直接下属。你制定标准，审查项目是否符合标准，并在问题变成停机前发现并解决差距。
你将负责
- 评估和规划IT机房的扩展和改进项目，定义符合实际容量需求、优化资源使用并符合运营标准的技术和物理规格。
- 按照既定技术规范执行新环境和扩展的部署项目，并
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ABOUT NU
Nu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services.
Guided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.
Nu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.
Visit our Institutional Page https://www.nu.com/2026-en
ABOUT THE ROLE
Every Nubank office runs on an IT Room that most people never see. Power distribution, cooling, structured cabling and fiber are the layer that keeps thousands of Nubankers connected and working — and when that layer fails, entire sites stop.
Nubank's office portfolio is growing across countries, and today each site has been built to its own standard. The ETS team owns the physical layer of these environments — structured cabling, optical fiber and, in partnership with other teams, power distribution, HVAC, fire protection and physical security systems. This role exists to bring one engineering standard to all of them.
As Lead Infrastructure Engineer for Global Office IT Physical Infra, you are the technical reference for IT Room infrastructure across Nubank's global office portfolio. You assess and size environments, define the technical specifications new sites and expansions must meet, and coordinate the vendors and construction teams who build them — so that an IT Room in Miami, São Paulo or Mexico City is built, documented and operated the same way.
This is a senior individual contributor role with technical authority rather than direct reports. You set the standard, you review the projects against it, and you catch the gaps before they become outages.
YOU'LL BE RESPONSIBLE FOR
- Assessing and sizing IT Rooms for expansion and improvement projects, defining the technical and physical specifications that meet real capacity needs, optimize resource use, and hold to operational standards.
- Executing deployment projects for new environments and expansions in compliance with established technical specifications, and coordinating deployment logistics end to end while ensuring quality standards throughout.
- Acting as the interface between internal teams and external vendors — translating business needs into infrastructure requirements, work orders and technical specifications — and managing those vendors and service providers to quality, deadline and compliance with Nubank's standards.
- Coordinating with construction and engineering teams during the build-out of new offices, ensuring IT Room specifications are met from the earliest project phases rather than retrofitted later.
- Creating and maintaining clear, current technical documentation — standards, procedures, capacity plans, topology diagrams, bayfaces — so that every site is aligned and auditable.
- Ensuring alignment between physical infrastructure and IT operations, including cabling changes, equipment installation, capacity planning and structured cabling terminations.
- Driving continuous improvement in the availability, resilience and efficiency of IT Room physical infrastructure: HVAC, structured cabling, optical fiber, power distribution, generators, UPS units and fire protection.
- Supporting the assessment of the global IT Room portfolio across corporate offices, identifying gaps and standardization opportunities across multiple sites and countries.
WE ARE LOOKING FOR A PERSON WHO HAS
- Solid experience with mission-critical environment infrastructure, including the deployment and operation of physical infrastructure in corporate offices or data center facilities.
- Strong hands-on command of mission-critical infrastructure systems: HVAC and air conditioning, structured cabling, optical fiber, low-voltage power distribution, UPS units, generators, and fire detection and suppression.
- Proven experience coordinating deployment projects that run structured cabling, electrical, mechanical and civil scopes simultaneously.
- Experience managing vendors and service providers on infrastructure projects from technical specification through execution and acceptance.
- A consistent track record of creating and maintaining clear technical documentation for infrastructure standards, procedures and projects.
- A completed degree in Electrical, Electronic or Mechanical Engineering, or an equivalent technical background.
- Proficiency in AutoCAD.
- Availability to work in a hybrid model and to travel internationally to Nubank office locations for site assessments and deployments.
Location for this opportunity (City, Country)
Miami, United States
OUR BENEFITS
- Opportunity of earning equity at Nu
- Medical Insurance
- Dental and Vision Insurance
- Life Insurance and AD&D
- Extended maternity and paternity leaves
- Nucleo — Our learning platform of courses
- NuLanguage — Our language learning program
- NuCare — Our mental health and wellness assistance program
- 401K
- Saving Plans — Health Saving Account and Flexible Spending Account
- Work-from-home Allowance
- Relocation Assistance Package, if applicable
WORK MODEL FOR THIS ROLE
Hybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/
Explore how we build technology at Nubank:
🌐 building.nubank.com.br http://building.nubank.com.br
📺 youtube.com/@building.nubank http://youtube.com/@building.nubank
Our recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.