产品经理，API基础设施
Product Manager, API Infrastructure
关于团队：
OpenAI API 团队构建了使每位开发者都能安全、可靠且大规模使用 OpenAI 模型的基础。我们设计并运营支撑模型服务、API 访问、计费、开发者工具和企业集成的系统——将 OpenAI 的研究突破与实际产品连接起来。
我们的使命是让任何人都能轻松地使用 OpenAI 技术。我们负责基础设施和产品层，使数百万开发者能够集成 GPT 模型、微调行为、管理数据，并为其用户提供变革性的体验。我们与产品、研究和工程团队协作，确保模型能力的创新直接转化为客户价值。
API 团队涵盖多个领域，包括产品管理、基础设施工程、开发者体验和数据系统。我们高度重视可靠性、可扩展性和简洁性——打造让开发者专注于创意的工具，而我们则处理世界级 AI 系统的复杂性。
关于职位：
我们正在寻找一位经验丰富的产品经理，负责定义和扩展我们的数据处理、数据隐私、计费和访问控制产品的建设。您将制定策略并执行项目，例如扩大我们在区域数据处理的覆盖范围，在 API 中启用新的推理缓存控制，或构建使组织更容易管理其支出限制的 API。您还将制定策略并推出基础功能，以确保客户安全、私密且以企业级控制方式使用 OpenAI 产品。该职位需要与工程、安全、法律、合规、财务和领导团队深度合作，以交付高信任度的企业级系统。
该职位位于美国加利福尼亚州旧金山。我们采用每周三天在办公室的混合工作模式，并为新员工提供搬迁协助。
在该职位中，您将：
- 构建企业数据控制平面，以安全地访问和管理用于 LLM 的企业数据
- 制定安全控制、隐私功能、访问管理及 API 使用/成本可视化的产品策略
- 构建和改进数据治理能力：保留、加密、审计日志、权限和生命周期管理
- 领导访问控制模型、身份流程（SSO/SAML、SCIM）和管理工具的开发
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About the Team:
The OpenAI API team builds the foundation that enables every developer to harness OpenAI’s models safely, reliably, and at scale. We design and operate the systems that power model serving, API access, billing, developer tooling, and enterprise integrations—forming the connective tissue between OpenAI’s research breakthroughs and real-world products.
Our mission is to make it effortless for anyone to build with OpenAI technology. We’re responsible for the infrastructure and product layers that allow millions of developers to integrate GPT models, fine-tune behavior, manage data, and deliver transformative experiences to their users. We collaborate across product, research, and engineering teams to ensure that innovation in model capabilities translates directly into value for customers.
The API team spans multiple disciplines, including product management, infrastructure engineering, developer experience, and data systems. We care deeply about reliability, scalability, and simplicity—creating tools that let developers focus on their ideas while we handle the complexity of running world-class AI systems.
About the Role:
We are seeking an experienced Product Manager to define and scale the construction of our data processing, data privacy, billing, and access controls products. You will set strategy and execute on projects like expanding our regional data processing footprint, enabling new inference caching controls in the API or building APIs that make it easier for organizations to manage their spend limits. You will also define the strategy and ship foundational capabilities that ensure customers use OpenAI products securely, privately, and with enterprise-grade controls. This role partners deeply with engineering, security, legal, compliance, finance and leadership to deliver high-trust, enterprise-grade systems.
This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees
In this role, you will:
- Develop an enterprise data control plane to securely access and manage enterprise data for LLM use
- Drive product strategy for safety controls, privacy features, access management, and API usage/cost visibility.
- Build and improve data governance capabilities: retention, encryption, audit logs, permissions, and lifecycle management.
- Lead development of access control models, identity flows (SSO/SAML, SCIM), and admin tooling.
- Oversee usage metering, cost dashboards, alerts, budgeting tools, and predictable API cost experiences.
You might thrive in this role if you:
- Have experience in security, privacy, data infrastructure, or usage-based platform products.
- Strong understanding of data governance, access controls, and enterprise identity.
- Experience with usage metering, cost-management tooling, or billing-adjacent systems.
- Ability to work across security, legal, engineering, compliance, and finance domains.
- Strong systems thinking, analytical skills, and comfort operating in high-risk, high-trust areas.
- Proven experience leading large, complex, highly technical cross-functional teams. Mentoring/leading others is a plus.
- Excellent communication and ability to drive alignment across complex technical and regulatory environments.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.
OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.