AR战略、分析与运营总监
Director, AR Strategy, Analytics & Operations
在Zotec Partners，我们的员工成就一切。
改变医疗行业并不容易。但当你组建像我们这样的团队时，这个目标就能成为现实。我们的成就离不开我们杰出的员工——遍布全国的男女员工，他们组成了我们多元化的Zotec大家庭，帮助公司成为最佳雇主之一。
25年前，我们怀揣着明确的愿景创立了Zotec，与医生合作简化医疗业务。如今我们已有超过900名员工，继续用卓越的人才和精力实现这一愿景。我们是一支由创新者、合作者和实干者组成的团队。
我们正在寻找一位AR策略、分析与运营总监加入我们。这是一个远程职位。
在这个实践性很强的领导岗位上，你将把复杂的应收账款问题转化为数据支持的运营行动。你将研究大数据集，识别根本原因，提出解决方案，与客户和高级管理层沟通，并推动达成一致的行动完成。
这个职位结合了分析、医疗收入周期运营、项目执行和客户沟通。该职位初期可能没有或仅有少量直接下属，因此成功需要强大的独立负责能力，以及跨团队影响结果的能力。
你将负责：
· 从初始问题到解决和持续监控，负责复杂的应收账款调查和选定的运营职能。
- 查询和分析大数据集，识别应收账款、拒付、索赔拒绝、报销、付款人和流程趋势。
- 通过将数据发现与运营流程联系起来，确定根本原因，然后将发现转化为实际行动计划。
- 编写和修改用于运营分析和绩效监控的SQL查询。
- 准备针对客户的应收账款绩效审查，以及对复杂问题的简洁高层总结。
- 代表应收账款领导层参与并主持部分内部、客户、付款人和高管会议。
- 协调应收账款、EDI、编码、客户关系管理、技术和其他运营团队的解决方案。
- 建立定期监控，确认纠正措施有效且问题持续解决。
- 识别自动化流程的机会，减少手动工作，加强控制，提高应收账款表现。
你将为Zotec带来的：
· 医疗收入周期管理经验，最好是在专业医疗领域。
查看英文原文
At Zotec Partners, our People make it happen.
Transforming the healthcare industry isn’t easy. But when you build a team like the one we have, that goal can become a reality. Our accomplishments can’t happen without our extraordinary people – the men and women across the country who make up our diverse Zotec family and help make this company a best place to work.
Over 25 years ago, we started Zotec with a clear vision, to partner with physicians to simplify the business of healthcare. Today we are more than 900 employees strong and we continue to use our incredible talent and energy to bring that vision to life. We are a team of Innovators, Collaborators and Doers.
We’re seeking a Director, AR Strategy, Analytics & Operations to join us. This is a remote position.
In this hands-on leadership role, you will turn complex accounts receivable questions into data-backed operational action. You’ll investigate large datasets, identify root causes, recommend solutions, communicate with clients and senior leaders, and drive agreed-upon actions through completion.
This role blends analytics, healthcare revenue cycle operations, project execution, and client communication. It may initially have limited or no direct reports, so success requires strong independent ownership and the ability to influence outcomes across teams.
What you’ll do:
· Own complex AR investigations and selected operational functions from initial question through resolution and ongoing monitoring.
- Query and analyze large datasets to identify AR, denial, claim rejection, reimbursement, payer, and workflow trends.
- Determine root causes by connecting data findings to operational processes, then translate findings into practical action plans.
- Write and modify SQL queries used for operational analysis and performance monitoring.
- Prepare client-specific AR performance reviews and concise executive-level summaries of complex issues.
- Participate in and lead selected internal, client, payer, and executive meetings on behalf of AR leadership.
- Coordinate solutions across AR, EDI, Coding, Client Relationship Management, technology, and other operational teams.
- Develop recurring monitoring to confirm that corrective actions are effective and issues remain resolved.
- Identify opportunities to automate workflows, reduce manual effort, strengthen controls, and improve AR performance.
What you’ll bring to Zotec:
· Healthcare revenue cycle management experience, ideally within professional billing or physician revenue cycle operations.
- Strong knowledge of accounts receivable, denial management, claims processing, payer behavior, and reimbursement.
- Demonstrated success analyzing large or complex operational and financial datasets and identifying meaningful root causes.
- An operational mindset and a track record of translating analysis into measurable process or performance improvements.
- Working proficiency in SQL, with the ability to independently access and query data, is strongly preferred.
- Clear written and verbal communication, with the ability to tailor complex findings for frontline teams, technical partners, clients, and executives.
- Independent judgment and ownership, including the ability to move forward with limited structure once an objective is established.
- Ability to influence without relying on formal authority and to coordinate work across departments.
- Strong project execution skills and the ability to manage multiple competing priorities.
- Comfort challenging assumptions when the available evidence points in a different direction.
Additional experience that’s valuable:
· Experience supporting hospital-based physician specialties such as Emergency Medicine, Radiology, or Anesthesia.
- Experience with payer reimbursement, claims adjudication, workflow design, or automation.
- Experience partnering with technical, product, or development teams.
- Client-facing revenue cycle experience and cross-functional project leadership.
- Experience working with outsourced or offshore operational teams or leading people.
At Zotec, you will enjoy a network of highly experienced professionals in an environment where you can operate with autonomy yet have the resources and backing of other professionals in a similar role. Entrepreneurial and enterprising is the spirit of our team. If you are an original thinker and opportunity seeker, we'd like to talk to you!
Learn more about our organization, by visiting us at www.zotecpartners.com
E-Verify and Equal Opportunity Employer
Originally posted on Himalayas