高级客户工程师 中东,石油与天然气
Senior Customer Engineer Middle East, Oil & Gas
关于公司
Armada 是边缘计算领域的超大规模服务商,以速度、规模和主权提供模块化人工智能基础设施,从首次部署到人工智能工厂。被列为《Fast Company》最具创新力公司之一,并入选 CNBC Disruptor 50,Armada 的解决方案已在全球 60 多个国家部署,服务对象涵盖能源到国防等各类组织。
截至目前,Armada 已获得近 5 亿美元融资,投资方包括 Founders Fund、Lux、BlackRock 和 Microsoft(M12),同时与 Microsoft、Dell、Palantir、NVIDIA、SpaceX 和 Skydio 建立了战略合作伙伴关系。我们正在构建主权和边缘 AI 的基础设施层——适用于客户无法依赖集中式云的坚固、可部署计算。
在 Armada 工作意味着承担责任,推动自主性并实现影响力。你将解决尚未被解决的挑战,并从零开始打造具有变革性的产品。你在这里所做的不仅会定义你的职业生涯,也将助力 Armada 实现连接全球客户的数字鸿沟的使命。
关于职位
我们正在招聘一位中东地区石油与天然气高级客户工程师,负责在该地区国家石油公司(NOC)合作项目中的技术售前工作。与我们的能源价值顾问协作,你将负责与 NCO 客户建立技术关系,将他们的运营挑战转化为边缘计算、主权 AI 以及断网/拒止环境使用场景下的 Armada 解决方案。该职位涵盖该地区的 NCO 产品组合。
主要职责
- 负责区域 NCO 客户的技术售前工作:包括需求调研、方案设计、演示、概念验证和技朮提案。
- 对集成边缘解决方案的售前设计负责,包括适合物理现场限制的机箱、根据工作负载大小的硬件需求、本地数据传输和远程回传的网络策略,以及应用(第一方或第三方)的部署方式。
- 将上游、中游和下游的运营用例(例如实时现场分析、远程站点的边缘 AI、数据主权)转化为 Armada 架构。
- 领导并记录概念验证,与产品、交付和合作伙伴工程团队合作。
- 在实施过程中作为客户的首要技术联系人,与交付团队合作执行。
- 作为客户值得信赖的技术顾问,为客户提供技术支持。
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About the Company
Armada is the hyperscaler for the edge, delivering modular AI infrastructure from first deployment to AI factory with speed, scale and sovereignty. Named one of Fast Company's Most Innovative Companies and to the CNBC Disruptor 50, Armada’s solutions are deployed in over 60 countries globally for organizations ranging from energy to defense.
With nearly $500 million in funding to date, Armada is backed by leading investors including Founders Fund, Lux, BlackRock and Microsoft (M12), alongside strategic partnerships with Microsoft, Dell, Palantir, NVIDIA, SpaceX, and Skydio. We are building the infrastructure layer for sovereign and edge AI - rugged, deployable compute for customers that cannot rely on centralized cloud.
Working at Armada means taking ownership, driving autonomy, and delivering impact. You’ll tackle challenges that haven’t been solved before and help build something transformative from the ground up. What you do here will not only define your career but help further Armada’s mission to bridge the digital divide for customers around the world.
About the Role
We are hiring a Senior Customer Engineer Middle East, Oil & Gas to lead technical pre-sales across our National Oil Company (NOC) engagements in the region. Working alongside our Value Advisor for energy, you will own the technical relationship with NOC customers, translating their operational challenges into Armada solutions across edge compute, sovereign AI, and disconnected/denied-environment use cases. This role covers the regional NOC portfolio.
Key Responsibilities
- Own technical pre-sales for regional NOC accounts: discovery, solution design, demos, proofs of concept, and technical proposals.
- Maintain accountability for the pre-sale design of integrated edge solutions, including an enclosure appropriate for physical site constraints, hardware requirements sized for workloads, network strategy for local data transfer and remote backhaul, and the application (first- or third-party) deployment approach.
- Translate upstream, midstream, and downstream operational use cases (e.g. real-time field analytics, edge AI at remote sites, data sovereignty) into Armada architectures.
- Lead and document proofs of concept, partnering with product, delivery, and partner engineering teams.
- Remain the customer’s technical point of contact through implementation, partnering with delivery on execution.
- Act as the trusted technical advisor to customer engineering and IT/OT stakeholders, building credibility at both working and decision-maker levels.
- Position Armada’s Galleon, Atlas, and Bridge platforms and the Microsoft Azure Local / NVIDIA / Qualcomm stack against alternatives, articulating differentiation on sovereignty, speed, and scale.
- Develop and maintain deep working knowledge of Armada’s partner ecosystem, their products, software, technology stacks, and how they integrate with Armada, and design joint solutions that combine Armada and partner technologies.
- Act as the technical interface to partners and system integrators on shared NOC engagements, aligning architectures and dividing technical scope.
- Support bid and RFP responses with technical content, architecture diagrams, solution selection (hardware and software) and effort estimates.
- Partner closely with Account Executives and the energy Value Advisor to advance pipeline and shorten technical sales cycles.
- Feed customer and field insights back to product management to shape the roadmap for energy use cases.
Required Qualifications
- 8+ years of pre-sales, solution architecture, or customer/sales engineering experience, including direct experience in the oil & gas sector. Oil & gas domain experience is a hard requirement for this role.
- Strong grasp of edge computing, data center infrastructure, cloud, and/or AI/ML solution architecture.
- Ability to lead technical conversations with both engineering teams and senior decision-makers.
- Experience scoping and running proofs of concept and writing technical proposals.
- Familiarity with the GCC / MEA energy landscape and NOC procurement and operating environments.
- Comfort working within a multi-partner ecosystem; quickly learning partner and integrator products and stitching them into coherent end-to-end architectures.
- Excellent communication and presentation skills in English; willingness to travel across the region.
Preferred
- Hands-on exposure to OT/IIoT, remote and disconnected operations, or data sovereignty requirements.
- Experience with Microsoft Azure (incl. Azure Local) and/or NVIDIA AI and/or Qualcomm infrastructure.
- Arabic language skills.
What Success Looks Like
Within the first six months, you will have built credible technical relationships across the regional NOC portfolio, delivered at least one reference-grade proof of concept, and become the go-to technical authority for energy engagements alongside the Value Advisor. Performance will be measured against concrete targets, including [technical-win rate / pipeline supported / average technical-phase cycle time], agreed with your manager in your first 30 days.
You're a Great Fit if You're
- A go-getter with a growth mindset. You're intellectually curious, have strong business acumen, and actively seek opportunities to build relevant skills and knowledge
- A detail-oriented problem-solver. You can independently gather information, solve problems efficiently, and deliver results with a "get-it-done" attitude
- Thrive in a fast-paced environment. You're energized by an entrepreneurial spirit, capable of working quickly, and excited to contribute to a growing company
- A collaborative team player. You focus on business success and are motivated by team accomplishment vs personal agenda
- Highly organized and results-driven. Strong prioritization skills and a dedicated work ethic are essential for you
Equal Opportunity Statement
At Armada, we are committed to fostering a work environment where everyone is given equal opportunities to thrive. As an equal opportunity employer, we strictly prohibit discrimination or harassment based on race, color, gender, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other characteristic protected by law. This policy applies to all employment decisions, including hiring, promotions, and compensation. Our hiring is guided by qualifications, merit, and the business needs at the time.
Unsolicited Resumes and Candidates
Armada does not accept unsolicited resumes or candidate submissions from external agencies or recruiters. All candidates must apply directly through our careers page. Any resumes submitted by agencies without a prior signed agreement will be considered unsolicited and Armada will not be obligated to pay any fees.