远程工作雷达

催收专员

Collections Officer

职能支持限定地区（需当地身份）
公司Smart Apartment Data
薪资55,000 - 65,000 PHP
工作地点Philippines
地域资格限定地区（需当地身份）
时区要求日间重叠约 9 小时，基本正常作息
用工类型Full Time
发布时间今天
数据来源Himalayas
前往 Himalayas 查看并投递 →
注意地域限制：该职位明确限定在 Philippines 招聘。如果你是位于中国大陆的求职者，通常需要当地工作身份才能投递，或需与雇主确认是否接受独立合同（Contractor）形式合作。

职位描述
我们正在寻找一位经验丰富的催收专员，能够自信地跟进逾期账款，并与美国客户合作。
您需要具备坚持不懈且坚定的特质，但不能过于强硬，同时需要有出色的英语沟通能力和执行力。

工作职责

  • 管理逾期/未付款账户组合
  • 进行外拨电话并发送邮件，跟进未结清款项。
  • 专业处理客户的异议和付款延迟。
  • 对付款承诺进行持续跟进。
  • 保持准确的记录和下一步计划。
  • 努力达成每日和每周的催收目标和KPI。

任职要求
我们希望您具备

  • 多年在专职催收岗位（催收专员、催收专家、催收代理或催收代表）的工作经验，包括处理逾期账款、协商付款安排和管理逾期账户。
  • 具有处理美国客户/账户的经验者优先。
  • 英语口语和书面表达能力强。
  • 能够适应高频率的外拨电话。
  • 沟通清晰、直接、简洁。
  • 坚定、坚持且专业。
  • 执行力强，有责任感。
  • 能够适应目标和绩效指标的工作环境。

此职位不适合以下人员：

  • 背景为应收账款、计费、信用分析师或信用主管，但没有独立的催收职位名称
  • 您的“催收”职位主要涉及文书、对账或数据录入工作，而非主动处理逾期账款和协商付款

福利待遇
我们提供：

  • 月薪55,000–65,000菲律宾比索，根据相关经验和展示出的催收能力而定。
  • 仅限菲律宾籍候选人。
  • 全远程办公

最初发布于 Himalayas

查看英文原文

About the Role
We’re looking for an experienced Collections Officer who can confidently follow up on overdue accounts and work with US-based customers.
You should be persistent and firm without being aggressive, with strong English communication and follow-through.
What You'll Do

  • Manage a portfolio of delinquent/overdue accounts
  • Make outbound calls and send emails to follow up on outstanding payments.
  • Handle customer objections and payment delays professionally.
  • Follow up consistently on payment commitments.
  • Maintain accurate records and next steps.
  • Work toward daily and weekly collections targets and KPIs.

Requirements
What We're Looking For

  • Several years of hands-on collections experience in a dedicated Collections role (Collections Officer, Collections Specialist, Collections Agent, or Collections Representative) — actively working overdue accounts, negotiating payment arrangements, and managing a delinquent portfolio.
  • Experience handling US customers/accounts is strongly preferred.
  • Strong spoken and written English.
  • Comfortable with high-volume outbound calls.
  • Clear, direct, and concise communicator.
  • Firm, persistent, and professional.
  • Strong follow-through and accountability.
  • Comfortable working with targets and performance metrics.

This Role Is Not a Fit If:

  • Your background is Accounts Receivable, Billing, Credit Analyst, or Credit Controller without a standalone Collections title
  • Your "Collections" title involved mostly clerical, reconciliation, or data-entry duties rather than actively working overdue accounts and negotiating payments

Benefits
We offer:

  • ₱55,000–₱65,000/month, depending on relevant experience and demonstrated collections expertise.
  • Philippines-based candidates only.
  • Fully remote

Originally posted on Himalayas

本页面信息整理自 Himalayas，版权归原发布方所有。职位可能随时关闭，投递请以原始页面为准。 本站只做信息聚合展示，不参与招聘流程，也不向求职者收取任何费用。

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