临床支持专员
Clinical Support Specialist
必须是佛罗里达州居民才能申请。
我们正在寻找什么？
Defy 正在寻找一名患者护理协调员加入我们不断壮大的团队。医疗助理团队在患者护理计划中起着关键作用。通过耐心、诚信、沟通和理解，医疗管理员将引导我们的患者感觉更好并改善他们的生活。Defy 的医疗管理员外向且乐于助人。他们能够快速适应并学习新的计算机程序。多任务处理、沟通和批判性思维是医疗管理员的支柱。患者护理是此职位成功的关键要素。
职责
- 处理订单
- 通过远程医疗对全国患者进行电话分诊
- 引导患者自行注射药物
- 处理医疗人员队列中的来电
- 完成医疗必需品信函、旅行信函
- 通过电子邮件/电话与供应商、患者和员工沟通
- 协助患者订购产品
- 通过医疗门户发送 C/O
- 向患者解释治疗程序并提供后续教育
- 处理高数量的外拨和内拨电话
- 在 EMR、医疗队列和其他系统中进行多任务处理
- 电话和电子邮件礼仪
资格要求
- 精通医学术语
- 需要1年以上医疗环境工作经验
- 优先考虑获得副学士学位，但非必需
- 鼓励有制药经验
- 需要1年以上医疗环境工作经验
- 优秀的电子邮件和口头人际沟通技巧
- 熟练使用计算机技能（Outlook/Microsoft）和 EMR 系统
- 多任务处理和系统导航技能
- 易于指导且团队合作
可选班次（培训期为4-6周，每天8:00am-4:45pm）：
- 周一至周五 9:00am-5:45pm
- 周一至周五 11:30am-8:15pm
- 周一至周五 12:00pm-8:45pm
- 周一至周五 12:15-9:00pm
薪酬：每小时18.50美元（不可协商）
福利
- 带薪休假
- 带薪节假日
- 医疗保险
- 牙科保险
- 健康保险
- 服务员工折扣
- *福利可能随时更改
薪资：18.50美元最初发布于喜马拉雅山
查看英文原文
Must be a Florida resident to apply.
What Are We Looking For?
Defy is looking for a Patient Care Coordinator to add to our growing team. The Medical Assistant Team plays a pivotal role in the patient care plan. Through patience, integrity, communication, and understanding a Medical Administrator will guide our patients to feeling better and improving their lives. A Medical Administrator at Defy is outgoing and enjoys helping people. They can adapt and learn new computer programs quickly. Multitasking, communication, and critical thinking are pillars for a Medical Administrator. Patient care is the key element to being successful in this role.
Responsibilities
- Processing orders
- Phone triage patients throughout the country via telemedicine
- Walking patients through administering injections to themselves
- Take incoming calls in med staff queue
- Complete letter of medical necessities, travel letters
- Communicating via email/phone with providers, patients, and staff
- Assist patients with ordering products
- Sending C/O through Med portal
- Explaining treatment procedures to patients and providing follow up education
- Handle high volume outbound and inbound calls
- Multitasking skills through EMR, Med queue, and other systems
- Phone and email etiquette
Qualifications
- Proficient in medical terminology
- 1 + years' experience in healthcare setting required
- Associate degree preferred but not required
- Pharmaceutical experience encouraged
- 1+ years of experience in a Healthcare setting
- Excellent interpersonal and communication skills via email and verbal
- Proficient in computer skills (Outlook/Microsoft) and EMR systems
- Multitasking and system navigation skills
- Coachable and a team player
Shifts Available(Training is 4-6 weeks from 8:00am-4:45pm.):
- Monday-Friday 9:00am-5:45pm
- Monday-Friday 11:30am-8:15pm
- Monday-Friday 12:00pm-8:45pm
- Monday-Friday 12:15-9:00pm
Compensation: starting $18.50/hr (not negotiable)
Benefits
- PTO
- Paid Holidays
- Medical
- Dental
- Health insurance
- Employee Discount on services
- *Benefits are subject to change at any time
Salary: $18.50Originally posted on Himalayas