数据分析师
Data Analyst
数据分析师支持客户业务流程和运营活动，以确保按时交付高质量成果。数据分析师结合一流的运营和分析技能，以及强大的问题解决和沟通能力，参与项目，解决运营和分析方面的业务问题。您将与高级数据分析师及运营交付主管密切合作，交付运营事项。
该职位的核心职责包括但不限于：
- 能够理解并清晰传达客户的业务问题、运营业务规则、数据和标准操作流程。
- 理解、执行并提出对预定义运营流程的改进建议。
- 在高级数据分析师及运营交付主管的协助下，实施运营流程改进，并积极寻找此类改进机会。
- 了解最新的工具、技术和工作模式，持续改进/优化流程和设计，以便快速采用。
- 深入理解运营流程、数据、工具和技术，能够有效地将业务需求转化为技术方案，反之亦然。
- 随着时间推移建立特定领域的专业知识，并将其应用于运营流程中。
- 对所有交付成果进行质量检查和验证，并向运营交付主管报告结果。
- 根据客户的既定操作流程、质量保证检查、治理标准、角色和职责，执行定义好的运营模型，并协助高级数据分析师及运营交付主管制定更高效的新模型，包括详细的文档说明。
- 与多个利益相关者（可能位于不同时区）协调运营流程，确保按既定时间表顺利交付给客户。
- 协助工程团队通过提供运营知识和测试修改后的流程，来实现新的运营程序和/或现有运营程序的改进。
- 测试新的/更新的运营流程，以确保其准确性。
- 协调多项任务，以产出高质量的结果。
- 处理多项客户任务，提升分析能力、任务管理和沟通技巧。
- 与内部项目管理团队合作，为公司提供全方位的价值。
- 跟踪来自运营项目的未计划的内部和客户任务。
- 按需进行二次研究。
查看英文原文
The Data Analyst supports client business processes and operations activities to ensure on-time and high-quality deliverables. Data Analyst combines best-in-class operational and analytic skills with strong problem-solving and communication abilities to projects, solving operational and analytical business problems. You will collaborate with and work closely with Senior Data Analyst & Operations Delivery Lead to deliver operational items.
Essential functions of the job include but are not limited to:
- Ability to understand and clearly communicate client business issues, operating business rules, data, and standard operating procedures.
- Understand, execute, and suggest improvements to pre-defined operational processes.
- Implement process improvements in operational processes and strive to identify such opportunities working with Senior Data Analyst & Operations Delivery Lead.
- Remaining current on new tools, techniques and working models to continually improve/enhance process and design for quick adoption.
- Develop strong understanding of operational processes, data, tools & technology to effectively translate business to technology & vice versa.
- Build subject matter expertise over a period of time and apply it to operational processes.
- Apply quality checks and validations on all deliverables and report back results to the Operations Delivery Lead.
- Execute defined operational models for our clients with standard operating procedures, quality assurance quality checks, governance criteria, roles and responsibilities and assist the Senior Data Analyst & Operations Delivery Lead to define newer more efficient models including detailed documentation.
- Coordinate with multiple stakeholders (could be in different time-zone) of the operational process to ensure smooth delivery to client per pre-existing timelines.
- Assist engineering team to implement new operational procedures and/or improvements to existing operational procedures by providing knowledge about operations and testing the modified procedures.
- Testing new/updated operational procedures to ensure fidelity.
- Coordinate multiple tasks to produce high-quality results.
- Work on multiple client tasks, strengthening analytic, task management and communication skills.
- Collaborate with internal PMG teams to provide all-round value to the firm.
- Keep track of unplanned internal & client tasks stemming from operational projects.
- Carry out secondary research as needed.
- Investigate client questions related to operational deliveries, as needed.
Qualifications:
Minimum Required -
- Bachelor’s degree in computer science, Electronics/Communication, Electrical Engineering or related fields.
- 1 – 2 years of experience using data mining languages/tools like SQL (for analysts). Exposure to stored procedures is a plus. Detail orientation, quality consciousness and operational mindset are key qualities expected.
- Experience in Pharmaceuticals, Managed Markets Consulting or Analytics Consulting with broad based experience in, managed care, and/or analytics will be an advantage.
- Experience having worked with people in different time-zones.
- Experience leading the delivery of analytic results to the client (internal or external)
Preferred:
- Masters in these disciplines OR MBA/PGDM/Equivalent
- Product development/ management/operations experience preferred
- US Healthcare Expertise
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Precision Medicine Group is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law.
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