高级产品营销经理，ClaimCenter
Senior Product Marketing Manager, ClaimCenter
**职位描述**
Guidewire 通过 Guidewire Cloud Platform 帮助全球的财产与意外险保险公司更高效地运营，这是业界最值得信赖的技术基础。
作为 ClaimCenter 的高级产品营销经理，您将负责 Guidewire 首席理赔解决方案的营销策略，赋能保险公司将保险生命周期中最关键的时刻转化为无缝、自动化且以客户为中心的体验。
您的工作将直接影响保险公司如何现代化其理赔操作并实现卓越的财务表现。您将设计并执行加速产品采用、推动销售线索并使销售团队在高度竞争的市场中获胜的策略。您将与产品、工程、销售、培训和营销团队协作，将复杂的理赔自动化、AI 和工作流功能转化为能引起保险公司运营和技术领导关注的有说服力的业务成果叙事。
**职位描述**
#### **您将产生的影响**
- 主导叙事：定义 ClaimCenter 的定位，从理赔转型的品类级故事到能够经受理赔运营负责人和 IT 领导层严格审查的技术证明点
- 业务成果对话：将我们的 SaaS 架构和理赔逻辑的基础转化为能引起全球保险公司高管共鸣的业务成果对话
- 高影响力内容：打造技术内容和销售支持材料，能够经得起专家观众的检验，并且被前线团队实际使用
- 上市策略：制定 GTM 计划，吸引理赔系统买家的注意，并将其转化为销售线索和平台采用
- 行业领导力：在行业会议上发表主题演讲，并与解决方案咨询和产品管理团队一起为客户开展深入研讨会
- 产品合作：作为同行与产品和工程团队深度合作，将新的理赔创新、AI 驱动的功能和合作伙伴集成推向市场
- 市场情报：通过跟踪保险科技趋势和技术进展、市场和商业趋势，保持 Guidewire 的路线图和故事领先于市场，并将这些情报反馈给产品和前线团队
- 客户倡导：赢得客户信任，将他们的绩效结果转化为展示可衡量业务价值和投资回报率的故事
查看英文原文
**Summary**
Guidewire helps P&C insurers worldwide operate more effectively through the Guidewire Cloud Platform, the industry’s most trusted technology foundation.
As the Senior Product Marketing Manager for ClaimCenter, you will own the marketing strategy for Guidewire’s flagship claims solution, empowering insurers to transform the most critical moment of truth in the insurance lifecycle into a seamless, automated, and customer-centric experience.
Your work will directly shape how insurers modernize their claims operations and drive superior financial performance. You will design and execute strategies that accelerate product adoption, drive pipeline, and equip sales teams to win in a highly competitive market. Working across product, engineering, sales, enablement, and marketing, you will translate complex claims automation, AI, and workflow capabilities into compelling business-outcome narratives that resonate with operational and technical leaders at insurance organizations.
**Job Description**
#### **The impact you will have**
- Own the Narrative: Define the positioning for ClaimCenter, from the category-level story of claims transformation down to the technical proof points that survive a rigorous review by Heads of Claims Operations and IT leadership
- Business Outcome Conversations: Translate the underpinnings of our SaaS architecture and claims logic into business-outcome conversations that resonate with executive leadership at insurers worldwide
- High-Impact Content: Build technical content and sales enablement that holds up with an expert audience and that field teams actually use
- Go-to-Market Strategy: Create a GTM plan that earns the attention of claims system buyers and converts it into pipeline and platform adoption
- Industry Leadership: Deliver keynotes at industry conferences and lead deep-dive workshops with customers alongside solution consulting and product management
- Product Partnership: Partner deeply with product and engineering as a peer to bring new claims innovations, AI-driven features, and partner integrations to market
- Market Intelligence: Keep Guidewire's roadmap and story ahead of the market by tracking Insurtech trends and technology advancements, market and business trends, and feeding that intelligence back to product and the field
- Customer Advocacy: Earn customer trust and turn their performance results into stories that demonstrate measurable business value and ROI
#### **What we look for**
- 7+ years of technical GTM experience: A proven track record in product marketing, solution engineering, or product management at an enterprise software company, specifically marketing complex core systems or FinTech/Insurtech solutions
- Insurtech or Hyperscaler Background: Experience within the Insurtech ecosystem or at a horizontal hyperscaler or SaaS provider with a dedicated focus on Financial Services, especially P&C insurance
- Deep Domain Expertise: A solid grasp of the claims lifecycle, including FNOL, adjudication, subrogation, and litigation, coupled with an understanding of how modern cloud architecture and AI improves loss ratios and operational efficiency
- Messaging Excellence: The ability to synthesize technical information across automation, AI, and complex workflows, turning it into clear messaging for both technical and business audiences
- Persuasive Communication: Strong writing and presentation skills are a must. You take dense technical input and shape it into messaging, content, and stories that are clear, sharp, and built to persuade at volume
- Willingness to travel: up to 25% of the time
The US base salary range for this full-time position is $139,000 - $229,000. Your base pay will depend on your experience, skills, education, training, and location among other factors. All full-time positions or part-time roles working 30 hours or more a week at Guidewire are eligible for benefits that support their health and well-being including health, dental, and vision insurance, paid time off, and a company sponsored retirement plan. In addition, some roles may be eligible for the annual company bonus plan, commissions, and/or long term incentive awards which are contingent on a variety of factors including, but not limited to, company and employee performance.
Disability Accommodations and Guidewire’s Appeals Process. Guidewire provides accommodations to the hiring process to create a fair opportunity for candidates with disabilities to contend for open positions. Accommodation requests should be directed to Accommodations@guidewire.com. If things do not go as hoped, we invite you to use our appeals process. Guidewire promises to independently review any denied accommodation and any decision not to offer you the position. The appeals process is the same in either case. Within five business days of receiving a notice of denial of an accommodation, or receiving a notice of your non-selection for a vacancy, e-mail Accommodations@guidewire.com to make an appeal. Guidewire will assign a new decision-maker to review the request and/or hiring decision, who will then notify you in writing of a decision within 10 business days.
**About Guidewire**
Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540+ insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire.
As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600+ successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation.
For more information, please visit www.guidewire.com and follow us on Twitter: @Guidewire_PandC.
Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it's applicable to the position.