高级技术客户经理
Senior Technical Account Manager
在TechBiz Global，我们为我们的顶级客户提供建设服务。我们正在寻找一位高级技术客户经理加入其中一家客户的团队。如果您正在寻找一个在创新环境中成长的 exciting 机会，这可能是您的理想选择。
关于客户：
这是一家网络安全公司，提供基于 SaaS 的平台，保护组织的软件供应链免受攻击。我们的使命是保护企业免受这一迅速增长的威胁，使它们能够在发布软件时保持安全。
他们的解决方案成功团队将技术深度与业务影响相结合，指导客户从售前设计到成功采用、扩展和倡导。
关于该职位
作为高级技术客户经理，您将在解决方案成功团队中担任关键的技术领导者，推动售前解决方案设计和售后采用。您将与销售、工程和产品团队合作，确保客户充分实现客户的应用程序安全态势管理（ASPM）平台的业务和安全价值。这个角色结合了技术推广、架构咨询和客户成功战略，非常适合热爱塑造解决方案、建立信任并从首次演示到长期续约中推动成果的人。
职责
售前参与
- 与客户经理合作，设计并展示定制化解决方案，满足每个客户的技术和业务需求。
- 提供高影响力的演示、研讨会和概念验证（POC），展示Legit如何与客户环境（CI/CD、SCM、云等）集成。
- 将复杂需求转化为架构蓝图，使Legit功能与客户流程和安全目标对齐。
- 在销售周期中担任技术发言人，增强安全、DevOps、开发组织和高管利益相关者的信心。
售后解决方案成功
- 领导新客户的入职和技术赋能，确保快速实现价值。
- 作为值得信赖的顾问和问题解决点，指导安全软件供应链管理的最佳实践。
- 与客户合作推动采用、扩展和留存，识别升级销售和更深入集成的机会。
- 与技术及高管受众进行季度业务回顾（QBR），突出投资回报率、风险降低和下一阶段计划。
倡导
查看英文原文
At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a Senior Technical Account Manager to join one of our clients' teams. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you.
About client:
It is a cybersecurity company offering a SaaS-based platform that protects organizations’ software supply chains from attack. Our mission is to protect companies from this rapidly growing threat, so they can stay secure while releasing their software quickly.
Their Solution Success team bridges technical depth with business impact, guiding customers from pre-sales design through successful adoption, expansion, and advocacy.
About the Role
As a Senior Technical Account Manager, you’ll be a key technical leader within the Solution Success team, driving both pre-sales solution design and post-sales adoption. You’ll partner with sales, Engineering, and product teams to ensure customers realize the full business and security value of client’s Application Security Posture Management (ASPM) platform. This role is a blend of technical evangelism, architecture advisory, and customer success strategy, ideal for someone who loves shaping solutions, building trust, and driving outcomes from first demo to long-term renewal.
Responsibilities
Pre-Sales Engagement
- Collaborate with Account Executives to design and present tailored solutions, addressing each customer’s technical and business needs.
- Deliver high-impact demos, workshops, and proofs-of-concept (POCs) that demonstrate how Legit integrates with customer environments (CI/CD, SCM, cloud, etc.).
- Translate complex requirements into architectural blueprints, aligning Legit capabilities with customer workflows and security objectives.
- Serve as the technical voice in sales cycles, building confidence across security, DevOps, Dev Orgs, and executive stakeholders.
Post-Sales Solution Success
- Lead onboarding and technical enablement for new customers, ensuring rapid time to value.
- Act as a trusted advisor and escalation point, guiding best practices in secure software supply chain management.
- Partner with the customer to drive adoption, expansion, and retention, identifying opportunities for upsell and deeper integration.
- Conduct Quarterly Business Reviews (QBRs) with technical and executive audiences, highlighting ROI, risk reduction, and next-phase initiatives.
- Advocate for customer needs with Product and Engineering, shaping roadmap priorities based on real-world insights.
- Contribute to solution playbooks, architecture diagrams, and best-practice guides used across the customer lifecycle.
Requirements
- 7+ years of experience in Application Security, DevSecOps, or Software Architecture, with at least 3 years in a customer-facing technical role (e.g., Solutions Architect, TAM, or Sales Engineer).
- Proven ability to architect and integrate SaaS security solutions across CI/CD, SCM, and cloud environments.
- Strong familiarity with modern software development pipelines and tools (GitHub, GitLab, Jenkins, Azure DevOps, etc.).
- Excellent communicator: able to present to both technical teams and executive stakeholders with clarity and confidence.
- Experience leading pre-sales engagements and post-sales implementation/adoption.
- Demonstrated success in building and scaling customer relationships: from onboarding through renewal and expansion.
- A self-starter mindset: thrives in fast-paced, high-growth environments, balancing strategic thinking with hands-on execution.
Bonus Points
- Background in Application Security Posture Management (ASPM) or DevSecOps tools.
- Experience with solution design for enterprise SaaS in regulated industries.
Originally posted on Himalayas