战略客户执行官(生命科学)
Strategic Client Executive (Life Sciences)
Redox致力于通过有用的数据加速医疗行业的转型。Redox Engine是一个灵活的互操作性平台,连接并推动实时医疗数据交换。只需一个连接,数据就可以在不断扩展的12,000多个系统和组织网络中进行编排,包括100多个电子健康记录系统(EHR)。Redox每月处理超过12亿条消息,服务对象涵盖我们的医疗科技供应商、提供者、支付方、EHR和生命科学客户。
影响力与机会
Redox正在扩大客户销售团队,并招募一位在销售SaaS解决方案方面表现出色的优秀销售代表。作为高级战略客户执行官,你将是我们与最重要的生命科学客户和合作伙伴关系的核心驱动力。你将有机会促进增长,为这些客户打造卓越的体验,充当值得信赖的合作伙伴和顾问。你的职责包括推动新的生命科学销售机会,同时维护你现有的客户业务,挖掘扩展机会,并巧妙地将这些机会落实到位。
在这个职位上取得成功需要出色的优先级管理能力、天生的沟通技巧以及与关键客户利益相关者建立持久联系的能力。你还需要具备战略性地识别客户群中的新机会,并使用CRM软件细致地管理你的区域。在Redox,我们不仅根据销售能力招聘,还基于我们的价值观。你如何完成工作与完成工作本身同样重要。
职位职责
推动新的生命科学销售,管理由Redox最优先考虑的生命科学客户组成的客户业务,执行扩展机会,使每个客户增长40%。
研究、开发并评估针对目标潜在生命科学组织的机会。
在客户的续约周期内以及合同期间执行续约和扩展机会。
研究并识别客户的增长机会。
向客户内部的其他产品线、部门和/或公司销售Redox。
与现有客户建立关系,了解并执行他们的增长计划。
识别现有客户的关键高管,并进行研究以确保首次接触充分准备。
与高管建立良好关系,为整体业务发展做出贡献。
查看英文原文
Redox is on a mission to accelerate healthcare’s transformation with useful data. Redox Engine, a flexible interoperability platform, connects and powers real-time healthcare data exchange. With just one connection, data can be orchestrated across a growing network of 12,000+ systems and organizations, including 100+ electronic health record systems (EHRs). Redox processes over 1.2 billion messages per month across our health tech vendor, provider, payer, EHR, and life sciences customers.
Impact & Opportunity
Redox is growing our client sales organization and adding an outstanding sales representative who excels in selling Software-as-a-Service solutions. As a Sr. Strategic Client Executive, you will be the driving force behind Redox's relationships with our most valued Life Sciences customers and partners. You'll have the opportunity to foster growth and cultivate exceptional experiences for these customers, acting as a trusted partner and advisor. Your responsibilities will include driving new Life Sciences sales opportunities while nurturing your existing book of business to uncover expansion opportunities and skillfully guide these opportunities to fruition.
Success in this role will require exceptional prioritization skills, innate communication abilities, and the ability to forge lasting connections with key customer stakeholders. You will also excel at strategically identifying new opportunities within your customer base and meticulously managing your territory using CRM software. At Redox, we hire based on our values as well as sales competency. How you accomplish your work is just as important as getting the work done.
Job Responsibilities
Driving new Life Sciences sales and managing a book of business consisting of Redox’s top priority Life Sciences accounts, executing expansion opportunities to grow each account by 40%.
Research, develop, and qualify opportunities for targeted prospective Life Sciences organizations
Execute renewal and expansion opportunities on the customer’s renewal cycle as well as throughout the contract term.
Research and identify growth opportunities with customers.
Execute sales of Redox to other product lines, divisions, and/or companies within our customers.
Build relationships with our existing customers, understand and execute on their growth plans.
Identify key executives at current customers and conduct research for a well-informed initial contact.
Develop strong rapport with executives to contribute to the overall success of our business partnerships and enhance collaboration for mutual growth.
Manage the entire sales cycle, negotiate, and close upsell opportunities.
Schedule and present effective sales presentations.
Understand the competitive landscape and customer needs.
Manage, track, and report on all sales activities and results.
Required Skills & Experience
10+ years of experience in Enterprise sales and account management within the field, demonstrating expertise in engaging with healthcare Life Sciences organizations
Proven track record of successfully selling into and expanding customer accounts, including enterprise Life Sciences
Consistent track record of delivering monthly, quarterly, and annual quota
Strong drive to interact with customers to share product knowledge
Able to engage and negotiate at an executive level; self-aware with executive presence
A great team player that raises the talent level of all those you interact with
Consultative mindset with exceptional communication and presentation skills
Passionate about solving complex problems that improve the state of the world
Willing to learn a technical product and use a value-based selling approach
Adaptable and solution-oriented towards solving complex problems
Biased toward action and creating a positive impact
Respectful and inclusive, soliciting and incorporating input from others
Available to travel up to 20% for client events and in-person meetings
Preferred Skills & Experience
Experience selling intangible software services is preferred
Software Platform/Tools
Strong Salesforce or other CRM experience required
Tech-savvy user of mobile, internet, and software applications
Outreach, LinkedIn Sales Navigator, and Slack preferred
About Redox - Take a look here: https://youtu.be/4OjENXR6UXA
What We Do
Healthcare organizations and technology vendors connect to Redox once, then authorize what data they send to and receive from partners through a centralized hub. Redox's cloud-based platform is vendor and standards-agnostic and enables the secure and efficient exchange of healthcare data.
This approach eradicates the need for point-to-point integrations and accelerates the discovery, adoption, and distribution of patient and provider-facing technology solutions. With hundreds of healthcare organizations and technology vendors exchanging data today, Redox represents the largest interoperable network in healthcare. Learn how you can leverage the Redox platform at www.redoxengine.com.
Other Stuff About Us
Redox is an EEO company. We fully support the diversity of our team. As part of our ongoing work to build more diverse teams at Redox, you will be asked to complete a voluntary EEO survey when applying. This survey is anonymous, we cannot link your application record with your survey responses. We request that you complete this voluntary survey as we run monthly reports for each team which provides data for diversity in terms of gender and ethnic background in our Applicants and our Hired Redoxers. We take this data very seriously and appreciate your willingness and time to complete this step in the process.
Successful candidates must be eligible to be employed in the U.S. and must reside & work in the continental U.S.
Thank you for your interest in Redox!
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