解决方案架构师 - 阿联酋
Solutions Architect - UAE
我们是谁？
Cohere 是一家以安全为首要任务的企业级 AI 公司。我们构建前沿的基础 AI 模型和端到端产品，旨在解决现实世界中的业务问题。
我们正在为正在构建 AI 系统的企业训练和部署前沿模型。我们认为我们的工作对 AI 的广泛应用至关重要，我们正在寻找希望成为其中一员的人才。
我们对所构建的产品精益求精。我们每个人都负责提升模型的能力以及为客户创造的价值。Cohere 是由研究人员、工程师、设计师等组成的团队，大家对各自的专业充满热情。
我们是一家总部位于多伦多的全球科技公司，在伦敦、纽约市、旧金山、蒙特利尔、巴黎、柏林和首尔设有主要办公室。加入我们吧！
为什么选择这个职位？
在阿联酋担任 Cohere 的解决方案架构师（SA）这一职位，你将在推动 Cohere 在阿联酋及更广泛的中东和北非（MENA）地区业务增长中发挥关键作用。你将与客户经理、合作伙伴以及我们的高管团队合作，向市场传达和展示我们技术的价值，并在像 STC 这样的旗舰客户成功的基础上继续推进。
Cohere 的解决方案架构师处于前沿部署工程和 AI 转型的交汇点。我们的 SA 具备以下特质：
- 领域内的技术专家
- 客户和同事值得信赖的顾问
- Cohere 技术的产品推广者
- 推动应用 AI 前沿的思考者
职位概述
职责包括深入了解客户的问题，将其与 Cohere 解决方案对应起来，并作为值得信赖的技术顾问与我们的合作伙伴紧密合作，负责与利益相关方的技术关系。通过利用你的专业知识，你将帮助提高 Cohere 产品在内部和外部的采用率，并从客户那里收集有价值的见解和反馈，以帮助塑造我们产品的未来。
在这个动态且具有挑战性的职位中，你需要既是战略思考者，也是实践者。你将亲自领导设计和部署客户试点项目，以展示我们技术对战略企业及政府客户的影响力。
作为技术关系负责人，你将与利益相关方合作，了解他们的业务目标，并将其转化为我们的技术方案。
查看英文原文
Who are we?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
Why this role?
In this role as a Solutions Architect (SA) for Cohere in the UAE, you will play an instrumental part in growing Cohere’s business in both the UAE and the wider MENA region. You will partner with account executives, partners, and our executive leadership team to communicate and demonstrate the value of our technology to the market, and build on the success of our flagship customers, like STC.
SAs at Cohere sit at the cross-section of Forward Deployed Engineering and AI transformation. Our SAs embody the following traits:
- Technical experts in the field
- Trusted advisors to customers and colleagues
- Product evangelists of Cohere technology
- Thought leaders in pushing the frontiers of applied AI
Role Overview
Responsibilities include developing a deep understanding of customer problems, mapping them to Cohere solutions, and working closely with our partners as the trusted technical advisor who owns the technical relationship with our stakeholders. By leveraging your expertise, you will help to increase the adoption of Cohere products, both internally and externally, and will gather valuable insights and feedback from customers to help shape the future of our products.
In this dynamic and demanding role, you will need to be both a strategic thinker and a builder. You will personally lead the design and deployment of customer pilots that showcase the impact of our technology to strategic enterprise and government customers.
As the technical relationship owner, you will collaborate with stakeholders to understand their business objectives and translate those into our technical solutions. You will take ownership of the customer narrative, serving as the voice of the customer and acting as a liaison between the customer and our product team. Additionally, you will provide guidance on best practices for using Cohere, identify areas for improvement within the platform, and cultivate technical champions within customer organizations to drive adoption and gather feedback to enhance our products.
Key Responsibilities:
- Leading the technical talk track on customer calls.
- Designing enterprise architectures for North deployments.
- Deep dives on customer queries and Cohere technology.
- Facilitating customer evaluations and pilots.
- Developing and documenting processes to enable the solutions architect team and adjacent teams to scale effectively within Cohere.
- Collaborating with the Product and Engineering teams to ensure our offering matches the customers’ needs.
- Working closely with our partners to develop a strategy for enabling and accelerating their customers.
Qualifications
- 3+ years of customer-facing technical pre/post sales Solutions Architect/Solutions Engineer/Sales Engineer/Digital Strategy Consultant (or similar) experience.
- A passion for Generative AI, and an understanding of strengths and weaknesses of Generative LLMs and AI technologies.
- Familiarity with foundational ML concepts (training, evaluation, etc.)
- Excellent communication skills - you can toggle seamlessly between presenting to CEOs, and getting in the weeds with technical audiences.
- Thrives within ambiguous and uncharted environments
- You can identify and implement high-impact processes in unstructured environments.
- Comfortable working with Python and Assistive Coding tools
- Preferred: 2+ years architecting, deploying or consulting on NLP/AI/LLM Solutions
- Must have native-level Arabic
- Must be based in Dubai, UAE
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.