高级客户经理
Senior Account Manager
公司简介
Zayo 为全球最具影响力的公司提供关键带宽，推动正在改变我们社会的创新。Zayo 在北美和欧洲拥有 141,000 英里网络，包括对数千栋建筑和数据中心的广泛城域连接。Zayo 的通信基础设施解决方案包括暗光纤、私有数据网络、波长、以太网和专用互联网接入。Zayo 服务于无线和有线运营商、媒体、科技、内容、金融、医疗和其他大型企业。
职位描述
Zayo 正在寻找一位高级客户经理，为需要 Zayo 光纤基础设施服务的现有及潜在客户提供建议。成功候选人将建立客户关系，并向 Zayo 商业企业部门的潜在客户和客户销售光纤、传输、IP、SD-WAN、边缘和安全服务。该职位负责通过持续的客户管理和潜在客户开发活动实现销售和收入增长目标。理想的候选人应深入了解光纤基础设施、传输、IP、SD-WAN 和安全服务，并能够处理大型复杂交易，采用咨询和值得信赖的顾问方式。
地点：此远程职位将考虑居住在辛辛那提或哥伦布都会区的申请人
职责：
- 通过积极推广 Zayo 产品和服务到目标客户群，创造销售收益。
- 理解我们的网络以及市场中关键建筑的接近程度，以推动网络内外的销售。了解本地竞争动态以及如何赢得高度竞争的交易。
- 提交提案并通过战略销售流程管理客户。
- 维护与客户的现有业务关系，确保长期承诺下的现有收益或销售新的客户。
- 运用对客户、行业和服务的理解来实现收益目标。与销售团队合作，制定目标客户的账户策略、解决方案设计和关系管理。
- 在保持高响应度的同时处理大量工作。在 Salesforce 和其他报告工具中跟踪、分析并报告销售表现和活动。
- 提供准确且及时的销售机会预测。开发并维护客户活动记录，用于销售和预测的报告。
- 提供准确且及时的销售机会预测。开发并维护客户活动记录，用于销售和预测的报告。
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Company Description
Zayo provides mission-critical bandwidth to the world’s most impactful companies, fueling the innovations that are transforming our society. Zayo’s 141,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers. Zayo’s communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises.
Job Description
Zayo is seeking a Senior Account Manager to support both existing as well as prospective accounts in need of Zayo fiber infrastructure services. The successful candidate will develop customer relationships and drive sales of Fiber, Transport, IP, SD-WAN, Edge and Security services to prospects and customers in the Zayo Commercial Enterprise Segment. The position is responsible to achieve sales and revenue growth targets through consistent account management and prospecting activities. The ideal candidate has a strong understanding of Fiber Infrastructure, Transport, IP, SD-WAN and Security services with the ability to work on large, complex deals applying a consultative and trusted advisor approach.
Location: This remote work position will consider applicants that reside in either metro area: Cincinnati, Ohio or Columbus, Ohio
Responsibilities:
- Generate sales revenue by actively promoting Zayo products and services to targeted account patches.
- Understand our network and proximity to key buildings in a market to drive on and near net sales. Understand local competitive dynamics and how to win highly competitive deals.
- Present proposals and manage customers through a strategic sales process.
- Maintain current business relationships with customers, securing existing revenue on long-term commitments and or selling net new accounts.
- Apply knowledge of customers, industry, and services to achieve revenue objectives Work within the Sales team to develop account strategy, solution design, and relationship management on targeted accounts.
- Manage high volume of work while maintaining a high degree of responsiveness Track, analyze and report on sales performance and activities in Salesforce and other reporting tools.
- Provide accurate and timely forecasts of sales opportunities. Develop and maintain records of customer activity for reporting of sales and forecasts.
- Provide accurate and timely information to management.
- Coordinate closely with other departments to ensure customer satisfaction is maintained and revenue objectives met. Collaboratively work as a part of a team while concurrently performing as an individual with minimal supervision.
Qualifications:
- Bachelor’s degree or equivalent from four-year College; or equivalent experience
- Minimum of five (5) years of sales experience managing large and transactional deals
- Proven ability to build relationships
- Strong financial acumen.
- Understand how to build a deal.
- Quick learner who collaborates well with others Excellent communication skills, both verbal and written.
- Exceptional customer service and relationship building/maintaining skills.
- Excellent time management and organizational skills.
- Ability to operate with high autonomy in a new or existing market
- A sense of urgency and desire to rapidly accelerate results and career with Zayo Group Sales
- Possesses excellent interpersonal skills and can work effectively with a diverse group of personalities; must be approachable, show respect for others and be able to present data with effective communication and presentation skills
- High tolerance for ambiguity and can work successfully in a matrix management model
- Strong understanding of account management & the strategic selling process
- Effective problem solving and interpersonal skills Knowledge of Microsoft Word, Excel and PowerPoint; Salesforce a plus.
- General understanding of Zayo Networks value proposition, products, and services such as Fiber Infrastructure, Transport, IP, SD-WAN and Security services.
- Ability to travel as required by customers. In markets where there is a local office, we highly encourage regular local meetings with the sales, engineering, and ops teams.
Estimated base salary range: $100,000 - $130,000 USD/annually.
The base pay range shown is a guideline and reasonable estimate for this role. It takes into account the wide variety of factors that are considered in making compensation decisions. Actual compensation offered may vary from the posted range based upon geographic location, work experience, skill level, certifications, and other business and organizational needs. Non- sales roles may be eligible to participate in a discretionary annual incentive plan. Sales roles may be eligible to participate in a sales incentive plan.
Additionally, this position may be eligible for certain benefits, such as health insurance, life insurance, disability retirement plans, paid time off.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.
Benefits, Rewards & Wellness
- Excellent Health, Dental & Vision Insurance
- Retirement 401(k) Savings Plan
- Generous paid time off policy including paid parental leave
Zayo is an equal opportunity employer to all protected groups, including protected veterans and individuals with disabilities. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
As part of the application, hiring, onboarding, and/or employment process, Zayo or its affiliates, partners, and vendors may collect, store, and use biometric identifiers and biometric information (collectively, “Biometric Data”), such as fingerprints, facial geometry scans or other unique biological characteristics. Zayo uses CLEAR1, a third-party identity verification service, to verify applicant identity during the hiring process. CLEAR1 may collect Biometric Data, including facial geometry scans and/or other biometric identifiers, to authenticate your identity. Biometric Data will be retained pursuant to CLEAR1’s policies, which can be found here: Zayo will not sell, lease, trade, or otherwise profit from any applicant's or employee's Biometric Data. By proceeding with your application, you acknowledge this disclosure. Prior to any collection of Biometric Data — including through CLEAR — you may be presented with a separate consent form and asked to provide your written authorization in accordance with applicable federal, state, and local laws, including the Illinois Biometric Information Privacy Act (BIPA), the Texas Capture or Use of Biometric Identifier Act (CUBI), and other applicable biometric privacy statutes.
Originally posted on Himalayas