捐赠者评估协调员
Donor Assessment Coordinator
职位描述：
职位概述
TransMedics 成立的目的是解决移植中对更多和更好的器官的未满足需求。捐献者评估协调员是 TransMedics 的 NOP 项目的一部分，在捐献者供体筛选、临床评估、沟通和与 TransMedics 合作伙伴的协调中发挥关键作用，从而提高捐献者器官的利用率。
职责
- 根据移植中心的协议和工作流程，对 OPTN 承包商提供的器官供体进行筛选。
- 与移植中心团队、OPO 工作人员、受体、手术室（OR）团队和内部 TransMedics 团队有效沟通。
- 保持对 OPTN 政策的了解、理解和遵守。
- 确保从临床审查到外科医生和受体沟通再到移植的捐献者评估的无缝协调。
- 与 TransMedics 物流团队合作。
- 在适当的时候咨询 TransMedics 临床领导团队。
- 在移植中心电子病历（EMR）和 OPTN 系统中完成准确的术前和术后文档。
- 每月至少参与八次 24 小时轮班值班（包括节假日和周末），具体根据人员配置和业务需求而定。
- 与经理协调，提前通知安排休假时间。
- 展现出优秀的客户服务、多任务处理和沟通能力。
- 参与质量改进计划和分配的团队项目。
- 必要时参加非排班值班时间的团队会议。
- 完成其他分配的职责和责任。
管理职责
该职位无直接下属。
身体要求
- 能够在电脑前长时间坐着或站立工作。
- 在高压环境下保持专注并有效管理时间。
- 必须高度灵活，愿意在 24x7 运营环境中工作，包括不规律的排班，涵盖所有班次、周末、节假日和值班覆盖。
最低要求
- 护理、健康科学、生物科学或相关领域的学士学位，或教育和经验的等效组合。
- 至少三年作为移植协调员、器官获取协调员或类似职位的经验，具有坚实的临床背景，对移植有深入了解，并具备人体解剖学和生理学的深入知识。
优先条件
- 五年或以上相关经验
查看英文原文
Job Description:
POSITION SUMMARY
TransMedics was founded to address the unmet need for more and better organs for transplantation. The Donor Assessment Coordinator is part of TransMedics' NOP program and plays a critical role in donor offer screening, clinical evaluation, communication, and coordination with TransMedics partners, resulting in better utilization of donor organs.
RESPONSIBILITIES
- Screen organ offers from the OPTN contractor in accordance with Transplant Center protocols and workflows.
- Effectively communicate with Transplant Center teams, OPO staff, recipients, operating room (OR) teams, and internal TransMedics teams.
- Maintain knowledge of, understand, and adhere to OPTN policies.
- Ensure seamless coordination of donor assessment from clinical review through surgeon and recipient communication to transplantation.
- Collaborate with the TransMedics Logistics team.
- Consult with TransMedics Clinical Leadership as appropriate.
- Complete accurate pre- and post-transplant documentation in the Transplant Center EMR and OPTN systems.
- Participate in a minimum of eight 24-hour on-call shifts per month (including holidays and weekends), based on staffing and business needs.
- Schedule time off with appropriate advance notice in coordination with the manager.
- Demonstrate excellent customer service, multitasking, and communication skills.
- Participate in quality improvement initiatives and team projects as assigned.
- Attend team meetings outside of scheduled call hours as necessary.
- Perform other duties and responsibilities as assigned.
MANAGEMENT RESPONSIBILITIES
This position has no direct reports.
PHYSICAL ATTRIBUTES
- Ability to sit and/or stand for extended periods while working at a computer.
- Ability to maintain focus and effectively manage time in a high-pressure environment.
- Must be highly flexible and willing to work within a 24x7 operational environment, including an inconsistent schedule spanning all shifts, weekends, holidays, and on-call coverage.
MINIMUM QUALIFICATIONS
- Bachelor’s degree in nursing, Health Science, Biological Science, or a related field, or an equivalent combination of education and experience.
- Minimum of three years of experience as a Transplant Coordinator, Organ Procurement Coordinator, or similar role with a strong clinical background in transplantation and in-depth knowledge of human anatomy and physiology.
PREFERRED QUALIFICATIONS
- Five or more years of experience as a Transplant Coordinator, Organ Procurement Coordinator, or in a similar transplant-related clinical role.
- Experience working with multiple organ transplant programs or high-volume transplant centers.
- Advanced knowledge of OPTN policies, transplant operations, and organ allocation processes.
- Experience participating in quality improvement initiatives or process improvement within a transplant program.
- Ability to work effectively with all members of interdisciplinary transplant teams.
- Working knowledge of transplant logistics and vendor management.
- Highly detail-oriented with strong organizational skills.
- Outstanding interpersonal and communication skills, with the ability to collaborate effectively and build relationships with internal and external stakeholders.
- Ability to remain calm and professional while working under pressure.
- Ability and confidence to make independent decisions regarding donor medical management, logistical arrangements, and organ allocation.
- Ability to thrive in a fast-paced environment while managing multiple dynamic priorities.
- Strong problem-solving skills.
- Experience with medical compliance and clinical data sharing.
- Proficiency in Microsoft Office Suite (Word, Excel, and Outlook) and electronic medical record systems.
TransMedics is committed to equitable and transparent compensation. The expected base salary range for this role is $83,700 -$107,400 which represents the company’s current good-faith estimate of compensation for this position. Actual salary will depend on factors such as, but not limited to, candidate experience, qualifications, skills, and the specific work location. This role may also be eligible for bonuses, equity, and a comprehensive benefits package (medical, dental, vision, retirement savings, paid time off, and wellness resources). We comply with all U.S. pay transparency laws and do not request or consider salary history.
Employee Benefit:
Medical with Health Reimbursement Account through Blue Cross/Blue Shield of MA
Dental
Vision
Healthcare Flexible Spending Account
Dependent Care Flexible Spending Account
Short Term Disability
Long Term Disability
401K Plan
Pet insurance
Employee Stock Purchase Plan
TransMedics is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, marital status, age, disability or protected veteran status, or any other characteristic protected by law. We are committed to creating an inclusive environment for all employees.
Originally posted on Himalayas