Oracle 云 HCM 离职管理/OTL 负责人顾问
Oracle Cloud HCM Absence Management / OTL Lead Consultant
职位描述:
在Argano,高级顾问是一位经验丰富的咨询专业人士,负责管理中型到大型客户项目,并为业务发展做出贡献。他们帮助客户优化技术基础设施、流程和策略,以更高效和有效地实现业务目标。高级顾问具备深厚的技术知识——包括安全、数据管理和危机管理——以及出色的沟通能力,能够在团队中良好协作,持续交付高质量的工作,从而提升客户满意度。该职位要求具备工时与考勤模块及缺勤管理的专业知识。
如果你热爱解决复杂的工时与考勤及缺勤管理挑战,并将其转化为优雅的Oracle Cloud解决方案——并且你已准备好在更高层次上引领这一进程,我们期待你的加入!
职责:
- 将客户的现有业务流程与验证过的HCM Cloud方法对齐,以解决客户需求,结合技术咨询团队的功能专业知识进行操作。
- 主导客户研讨会,制定功能业务需求,并将其与Oracle Cloud功能和整体解决方案交付对齐。
- 识别需求和设计差距,并开发解决方案来弥补这些差距;配置Oracle Cloud环境以满足客户需求并记录应用设置。
- 向客户提供选项、风险及其他流程和/或系统的潜在影响建议。
- 管理项目的模块轨迹——包括范围、客户期望、风险识别和沟通,以及测试脚本执行。
- 在项目生命周期内管理项目团队成员,提供关于设计、配置和文档的指导和反馈。
- 参与内部论坛进行培训、团队合作、问题解决和创新设计,作为Oracle Cloud领域的远见领导者。
最低和/或优先资格:
教育:
- 预期拥有商业管理、市场营销、经济学、金融或工程等相关领域的学士学位。
经验:
- 5–10年客户服务体系或相关领域经验,具备工时与考勤及缺勤管理模块的专业经验。
- 3次以上完整的Oracle HCM Cloud实施经验,具备在专业模块中对业务实践概念和基本系统设计的深入理解。
- 具备OTBI经验
查看英文原文
JOB SUMMARY:
A Lead Consultant at Argano is a highly experienced consulting professional who manages mid- to large-size client engagements and contributes to the growth of the practice. They help clients optimize their technology infrastructure, processes, and strategies to achieve their business objectives more efficiently and effectively. Lead Consultants bring deep technical knowledge — including security, data management, and crisis management — along with strong communication skills and the ability to work well within a team, consistently delivering quality work that drives customer satisfaction. This position requires module expertise in Time and Labor and Absence Management.
If you love untangling complex Time and Labor and Absence Management challenges and turning them into elegant Oracle Cloud solutions — and you're ready to lead that charge at the next level — we want to hear from you!
RESPONSIBILITIES:
- Align client’s existing business processes with validated HCM Cloud methods to solve client needs, applying functional expertise in collaboration with the technical consulting team.
- Lead client workshops to formulate functional business requirements and align them to Oracle Cloud functionality and overall solution delivery.
- Identify requirement and design gaps and develop solutions to close them; configure the Oracle Cloud environment to meet client requirements and document application setup.
- Advise clients on options, risks, and impacts on other processes and/or systems.
- Manage your module track of the project — including scope, client expectations, risk identification and communication, and test script execution.
- Manage project team members through the project lifecycle, providing coaching and feedback on design, configuration, and documentation.
- Participate in internal forums for training, teamwork, issue resolution, and innovative design, acting as a visionary leader in the Oracle Cloud space.
MINIMUM AND/OR PREFERRED QUALIFICATIONS:
EDUCATION:
- Bachelor’s Degree in a relevant field such as Business Administration, Marketing, Economics, Finance, or Engineering expected.
EXPERIENCE:
- 5–10 years of Client Services experience or related field, with module-specific experience in Time and Labor and Absence Management.
- 3+ full life cycle Oracle HCM Cloud implementations, with demonstrated understanding of business practice concepts and fundamental system design in your modules of expertise.
- Experience with OTBI, HDL, HSDL, BIP, Visual Builder Studio, and FastFormula; Redwood implementation and upgrade experience highly preferred.
- Oracle certification in your modules of expertise.
- Proven ability to lead and manage mid-size client projects independently — including planning, estimating, and delivery — and to support sales as a Subject Matter Expert.
- Track record of building long-lasting client relationships, delivering complex solutions, and managing multiple clients with shifting priorities.
- Strong written and verbal communication skills, able to engage effectively at both business and technical levels.
- Self-motivated, with the ability to work autonomously and collaboratively within a team, and a demonstrated knowledge of challenges commonly faced by client and support teams.
Originally posted on Himalayas